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Experiments in social learning

Ben Betts, EngD.
Profitability & HT2
@bbetts
Work & learning are changing
How many people here deal in solutions?
Increasingly, work is learning

See Harold Jarche’s Blog for more: http://www.jarche.com
Solutions require creativity…
Think of Archimedes,
making a connection…
If your organization relies on
solutions…
Then enabling people to make
‘connections’ is what you do.
Connections come from many
places
Peers

SMEs

Content
Developing ‘connections’
is a social learning process…
Trigger
Level 1

Explore
Level 2

Integrate
Level 3

Resolve
Level 4

Garrison et al. (2001) ‘Cognitive Presence’
What is our role in this?
“

The learning professional’s role shifts to identifying
short pieces of content that will be a catalyst for
learning and establishing the ‘baseline of content’
Bob Baker, former Chief Learning Officer, Central Intelligence Agency

”
This means less time & cost
If content is just the trigger, we don’t need to focus all our
energies on making new.

We can re-use existing, curate from the web and make simple,
quick insights internally.
We’ll rely on social learning to develop the ideas further…
Sounds great
But…
If no-one does it, how will any of the benefits emerge?
Back to motivational basics…
In order to promote participation in social learning, three
basic requirements for individuals emerge:
1. Autonomy
2. Competence
3. Relatedness

Deci et al. (1991) ‘Motivation and Education: The Self-Determination Perspective’.
Games often do this…
I studied the potential for ‘gamification’
to increase participation in social
learning
Gamification?
“ The application of game-like dynamics
to non-game environments

”
Foursquare ‘Mayor’ badge; an over-used, but relevant example…
What might that look like?
Here’s one I made earlier…
Does it work?
• Increases Participation in Social Learning
• Points Correlate with Outcomes
• Highlights ‘Unengaged’ Learners

• In one example, the whole class average is 10%
above the norm.
This isn’t surprising
Social learning, primarily in the guise of tutoring, has always
been known to be more effective than teaching a group in the
classroom.
See Bloom: The Two Sigma Problem for more.

Bloom (1980) ‘The Two Sigma Problem: The search for methods of group instruction as
effective as one-to-one tutoring’.
Gamify everything!
Maybe don’t…
3000+ comments and

Level 1+
22%

contributions; how many

really added to the
learning environment?
Not at
Level 1
78%
There’s a sweet spot
Human

vs.

Levels
3&4
35%

Gamification
Levels
3&4
36%

Levels
1&2
64%

Levels
1&2
65%

Kanuka (2007)

Betts et al. (2013)
Three takeaways…
1. Social learning can be effective in generating learning
experiences that deliver value back to the organization.
2. Move fast; you don’t need to create the perfect piece of
content, just spark a connection.
3. Try gamification to promote participation, with a hint of
caution…
Thank you, questions?

Ben Betts, EngD.
Profitability & HT2
@bbetts
ben@ht2.co.uk

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Experiments in Social Learning for organizations

  • 1. Experiments in social learning Ben Betts, EngD. Profitability & HT2 @bbetts
  • 2. Work & learning are changing How many people here deal in solutions?
  • 3. Increasingly, work is learning See Harold Jarche’s Blog for more: http://www.jarche.com
  • 4. Solutions require creativity… Think of Archimedes, making a connection…
  • 5. If your organization relies on solutions… Then enabling people to make ‘connections’ is what you do.
  • 6. Connections come from many places Peers SMEs Content
  • 7. Developing ‘connections’ is a social learning process… Trigger Level 1 Explore Level 2 Integrate Level 3 Resolve Level 4 Garrison et al. (2001) ‘Cognitive Presence’
  • 8. What is our role in this? “ The learning professional’s role shifts to identifying short pieces of content that will be a catalyst for learning and establishing the ‘baseline of content’ Bob Baker, former Chief Learning Officer, Central Intelligence Agency ”
  • 9. This means less time & cost If content is just the trigger, we don’t need to focus all our energies on making new. We can re-use existing, curate from the web and make simple, quick insights internally. We’ll rely on social learning to develop the ideas further…
  • 10. Sounds great But… If no-one does it, how will any of the benefits emerge?
  • 11. Back to motivational basics… In order to promote participation in social learning, three basic requirements for individuals emerge: 1. Autonomy 2. Competence 3. Relatedness Deci et al. (1991) ‘Motivation and Education: The Self-Determination Perspective’.
  • 12. Games often do this… I studied the potential for ‘gamification’ to increase participation in social learning
  • 13. Gamification? “ The application of game-like dynamics to non-game environments ” Foursquare ‘Mayor’ badge; an over-used, but relevant example…
  • 14. What might that look like? Here’s one I made earlier…
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22. Does it work? • Increases Participation in Social Learning • Points Correlate with Outcomes • Highlights ‘Unengaged’ Learners • In one example, the whole class average is 10% above the norm.
  • 23. This isn’t surprising Social learning, primarily in the guise of tutoring, has always been known to be more effective than teaching a group in the classroom. See Bloom: The Two Sigma Problem for more. Bloom (1980) ‘The Two Sigma Problem: The search for methods of group instruction as effective as one-to-one tutoring’.
  • 25. Maybe don’t… 3000+ comments and Level 1+ 22% contributions; how many really added to the learning environment? Not at Level 1 78%
  • 28. Three takeaways… 1. Social learning can be effective in generating learning experiences that deliver value back to the organization. 2. Move fast; you don’t need to create the perfect piece of content, just spark a connection. 3. Try gamification to promote participation, with a hint of caution…
  • 29. Thank you, questions? Ben Betts, EngD. Profitability & HT2 @bbetts ben@ht2.co.uk

Hinweis der Redaktion

  1. Principles are generic, solutions are context specific.
  2. Eureka moments are incredibly rare. Usually, you have to work at it.