Csilla Narai

Berlin Area, Germany Germany

Service Design / Social innovation

Design

I help businesses create great experiences by understanding and reshaping customer interactions. Manager by trade, qualitative/quantitative researcher along the way and designer at heart, I spent the past 10 years exploring human behavior, motivations and decisions. Today, I use the tools of service design and business strategy to ground decisions on a solid understanding of market and customers, and to transform services into an asset that we, humans, our customers, are just happy to use every day. • 3+ yrs experience in building up and managing unique initiatives backed by top-tier business school education. • 3+ yrs experience in quantitative and qualitative research, from econ