SlideShare ist ein Scribd-Unternehmen logo
1 von 14
Richard Owen, Founder & CEO, CrowdLab
Anna Tozer, Insights Manager, EE
Anna Video
• Remind users of the segments
that anchor the business
• Segment and brand KPI’s at a
glance
• Create own analyses
• Draw from four disparate data
sources
• User Centered Design
• Simple and robust
• Evolve and grow
• Events, dear boy
“An approach to interactive systems development that
aims to make systems usable and useful by focusing on
the users, their needs and requirements, and by
applying human factors/ergonomics, and usability
knowledge and techniques. This approach enhances
effectiveness and efficiency, improves human well-
being, user satisfaction, accessibility and sustainability;
and counteracts possible adverse effects of use on
human health, safety and performance”
•(ISO 9241-210:2010 Ergonomics of human-system interaction -- Part 210:
Human-centred design for interactive systems).
User Centered Design
Simple & Robust
• Rule of Transparency: Design for
visibility to make inspection and
debugging easier.
• Rule of Simplicity: Design for simplicity;
add complexity only where you must.
• Rule of Robustness: Robustness is the
child of transparency and simplicity.
Source: The Unix philosophy, originated by Ken Thompson, is a set of cultural norms and philosophical
approaches to developing small yet capable software based on the experience of leading developers
Evolve & Grow
1. iOS web app and desktop – target most
popular devices in simplest way
2. Android version – natively to allow for
push
3. iOS native version – native is best
Events, dear boy
The results
This will be done via video/animation of a user
clicking through screens – and in situ – office
footage on tube, on street, etc
Video:
Anna being pleased; impact in organisation
3-4 end users saying how useful it is
www.crowdlab.com
info@crowdlab.com
+44 (0) 759 046 2342

Weitere ähnliche Inhalte

Ähnlich wie Data in Your Hand: Using mobile internally

Designing for User Experience (UX)
Designing for User Experience (UX)Designing for User Experience (UX)
Designing for User Experience (UX)Eric Shaver, PhD
 
The Usability of everyday things
The Usability of everyday thingsThe Usability of everyday things
The Usability of everyday thingsRosa Quiroga
 
From Usability to User Experience
From Usability to User Experience From Usability to User Experience
From Usability to User Experience U1 Group
 
Siblings or Step Siblings? Common Connections Between Technical Communication...
Siblings or Step Siblings? Common Connections Between Technical Communication...Siblings or Step Siblings? Common Connections Between Technical Communication...
Siblings or Step Siblings? Common Connections Between Technical Communication...Chris LaRoche
 
User Centered Design 101 Experience Dynamics Web Seminar 1229121780083642 3
User Centered Design 101 Experience Dynamics Web Seminar 1229121780083642 3User Centered Design 101 Experience Dynamics Web Seminar 1229121780083642 3
User Centered Design 101 Experience Dynamics Web Seminar 1229121780083642 3Aravind Rajagopalan
 
Understanding The Value Of User Research, Usability Testing, and Information ...
Understanding The Value Of User Research, Usability Testing, and Information ...Understanding The Value Of User Research, Usability Testing, and Information ...
Understanding The Value Of User Research, Usability Testing, and Information ...Kyle Soucy
 
User centered Design
User centered DesignUser centered Design
User centered DesignSaqib Shehzad
 
Role of human interaction
Role of human interactionRole of human interaction
Role of human interactionDEEPIKA T
 
User centered design
User centered designUser centered design
User centered designEva Durall
 
Intro to ux and how to design a thoughtful ui
Intro to ux and how to design a thoughtful uiIntro to ux and how to design a thoughtful ui
Intro to ux and how to design a thoughtful uiThanos Makaronas
 
MB Design Systems slides.pdf
MB Design Systems slides.pdfMB Design Systems slides.pdf
MB Design Systems slides.pdf1508 A/S
 

Ähnlich wie Data in Your Hand: Using mobile internally (20)

Designing for User Experience (UX)
Designing for User Experience (UX)Designing for User Experience (UX)
Designing for User Experience (UX)
 
The Usability of everyday things
The Usability of everyday thingsThe Usability of everyday things
The Usability of everyday things
 
From Usability to User Experience
From Usability to User Experience From Usability to User Experience
From Usability to User Experience
 
Siblings or Step Siblings? Common Connections Between Technical Communication...
Siblings or Step Siblings? Common Connections Between Technical Communication...Siblings or Step Siblings? Common Connections Between Technical Communication...
Siblings or Step Siblings? Common Connections Between Technical Communication...
 
1
11
1
 
User Centered Design 101 Experience Dynamics Web Seminar 1229121780083642 3
User Centered Design 101 Experience Dynamics Web Seminar 1229121780083642 3User Centered Design 101 Experience Dynamics Web Seminar 1229121780083642 3
User Centered Design 101 Experience Dynamics Web Seminar 1229121780083642 3
 
1
11
1
 
Universal usability
Universal usabilityUniversal usability
Universal usability
 
Understanding The Value Of User Research, Usability Testing, and Information ...
Understanding The Value Of User Research, Usability Testing, and Information ...Understanding The Value Of User Research, Usability Testing, and Information ...
Understanding The Value Of User Research, Usability Testing, and Information ...
 
User centered Design
User centered DesignUser centered Design
User centered Design
 
Role of human interaction
Role of human interactionRole of human interaction
Role of human interaction
 
User centered design
User centered designUser centered design
User centered design
 
Intro to ux and how to design a thoughtful ui
Intro to ux and how to design a thoughtful uiIntro to ux and how to design a thoughtful ui
Intro to ux and how to design a thoughtful ui
 
Human and societal aspects
Human and societal aspectsHuman and societal aspects
Human and societal aspects
 
TP2 Understanding the customer
TP2 Understanding the customerTP2 Understanding the customer
TP2 Understanding the customer
 
Basics of Ux Design
Basics of Ux DesignBasics of Ux Design
Basics of Ux Design
 
MB Design Systems slides.pdf
MB Design Systems slides.pdfMB Design Systems slides.pdf
MB Design Systems slides.pdf
 
Usability ranjeet
Usability ranjeetUsability ranjeet
Usability ranjeet
 
User Centered Design
User Centered DesignUser Centered Design
User Centered Design
 
User experience
User experienceUser experience
User experience
 

Kürzlich hochgeladen

Transforming Data Streams with Kafka Connect: An Introduction to Single Messa...
Transforming Data Streams with Kafka Connect: An Introduction to Single Messa...Transforming Data Streams with Kafka Connect: An Introduction to Single Messa...
Transforming Data Streams with Kafka Connect: An Introduction to Single Messa...HostedbyConfluent
 
A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)Gabriella Davis
 
Breaking the Kubernetes Kill Chain: Host Path Mount
Breaking the Kubernetes Kill Chain: Host Path MountBreaking the Kubernetes Kill Chain: Host Path Mount
Breaking the Kubernetes Kill Chain: Host Path MountPuma Security, LLC
 
Google AI Hackathon: LLM based Evaluator for RAG
Google AI Hackathon: LLM based Evaluator for RAGGoogle AI Hackathon: LLM based Evaluator for RAG
Google AI Hackathon: LLM based Evaluator for RAGSujit Pal
 
Slack Application Development 101 Slides
Slack Application Development 101 SlidesSlack Application Development 101 Slides
Slack Application Development 101 Slidespraypatel2
 
Handwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed textsHandwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed textsMaria Levchenko
 
Enhancing Worker Digital Experience: A Hands-on Workshop for Partners
Enhancing Worker Digital Experience: A Hands-on Workshop for PartnersEnhancing Worker Digital Experience: A Hands-on Workshop for Partners
Enhancing Worker Digital Experience: A Hands-on Workshop for PartnersThousandEyes
 
🐬 The future of MySQL is Postgres 🐘
🐬  The future of MySQL is Postgres   🐘🐬  The future of MySQL is Postgres   🐘
🐬 The future of MySQL is Postgres 🐘RTylerCroy
 
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking MenDelhi Call girls
 
08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking Men08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking MenDelhi Call girls
 
IAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI SolutionsIAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI SolutionsEnterprise Knowledge
 
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptxHampshireHUG
 
Injustice - Developers Among Us (SciFiDevCon 2024)
Injustice - Developers Among Us (SciFiDevCon 2024)Injustice - Developers Among Us (SciFiDevCon 2024)
Injustice - Developers Among Us (SciFiDevCon 2024)Allon Mureinik
 
How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerHow to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerThousandEyes
 
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024BookNet Canada
 
Maximizing Board Effectiveness 2024 Webinar.pptx
Maximizing Board Effectiveness 2024 Webinar.pptxMaximizing Board Effectiveness 2024 Webinar.pptx
Maximizing Board Effectiveness 2024 Webinar.pptxOnBoard
 
The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024Rafal Los
 
A Call to Action for Generative AI in 2024
A Call to Action for Generative AI in 2024A Call to Action for Generative AI in 2024
A Call to Action for Generative AI in 2024Results
 
#StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
#StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024#StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
#StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024BookNet Canada
 
My Hashitalk Indonesia April 2024 Presentation
My Hashitalk Indonesia April 2024 PresentationMy Hashitalk Indonesia April 2024 Presentation
My Hashitalk Indonesia April 2024 PresentationRidwan Fadjar
 

Kürzlich hochgeladen (20)

Transforming Data Streams with Kafka Connect: An Introduction to Single Messa...
Transforming Data Streams with Kafka Connect: An Introduction to Single Messa...Transforming Data Streams with Kafka Connect: An Introduction to Single Messa...
Transforming Data Streams with Kafka Connect: An Introduction to Single Messa...
 
A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)
 
Breaking the Kubernetes Kill Chain: Host Path Mount
Breaking the Kubernetes Kill Chain: Host Path MountBreaking the Kubernetes Kill Chain: Host Path Mount
Breaking the Kubernetes Kill Chain: Host Path Mount
 
Google AI Hackathon: LLM based Evaluator for RAG
Google AI Hackathon: LLM based Evaluator for RAGGoogle AI Hackathon: LLM based Evaluator for RAG
Google AI Hackathon: LLM based Evaluator for RAG
 
Slack Application Development 101 Slides
Slack Application Development 101 SlidesSlack Application Development 101 Slides
Slack Application Development 101 Slides
 
Handwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed textsHandwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed texts
 
Enhancing Worker Digital Experience: A Hands-on Workshop for Partners
Enhancing Worker Digital Experience: A Hands-on Workshop for PartnersEnhancing Worker Digital Experience: A Hands-on Workshop for Partners
Enhancing Worker Digital Experience: A Hands-on Workshop for Partners
 
🐬 The future of MySQL is Postgres 🐘
🐬  The future of MySQL is Postgres   🐘🐬  The future of MySQL is Postgres   🐘
🐬 The future of MySQL is Postgres 🐘
 
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
 
08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking Men08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking Men
 
IAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI SolutionsIAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI Solutions
 
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
 
Injustice - Developers Among Us (SciFiDevCon 2024)
Injustice - Developers Among Us (SciFiDevCon 2024)Injustice - Developers Among Us (SciFiDevCon 2024)
Injustice - Developers Among Us (SciFiDevCon 2024)
 
How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerHow to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected Worker
 
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
 
Maximizing Board Effectiveness 2024 Webinar.pptx
Maximizing Board Effectiveness 2024 Webinar.pptxMaximizing Board Effectiveness 2024 Webinar.pptx
Maximizing Board Effectiveness 2024 Webinar.pptx
 
The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024
 
A Call to Action for Generative AI in 2024
A Call to Action for Generative AI in 2024A Call to Action for Generative AI in 2024
A Call to Action for Generative AI in 2024
 
#StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
#StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024#StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
#StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
 
My Hashitalk Indonesia April 2024 Presentation
My Hashitalk Indonesia April 2024 PresentationMy Hashitalk Indonesia April 2024 Presentation
My Hashitalk Indonesia April 2024 Presentation
 

Data in Your Hand: Using mobile internally

  • 1. Richard Owen, Founder & CEO, CrowdLab Anna Tozer, Insights Manager, EE
  • 2.
  • 3.
  • 5. • Remind users of the segments that anchor the business • Segment and brand KPI’s at a glance • Create own analyses • Draw from four disparate data sources
  • 6. • User Centered Design • Simple and robust • Evolve and grow • Events, dear boy
  • 7. “An approach to interactive systems development that aims to make systems usable and useful by focusing on the users, their needs and requirements, and by applying human factors/ergonomics, and usability knowledge and techniques. This approach enhances effectiveness and efficiency, improves human well- being, user satisfaction, accessibility and sustainability; and counteracts possible adverse effects of use on human health, safety and performance” •(ISO 9241-210:2010 Ergonomics of human-system interaction -- Part 210: Human-centred design for interactive systems). User Centered Design
  • 8. Simple & Robust • Rule of Transparency: Design for visibility to make inspection and debugging easier. • Rule of Simplicity: Design for simplicity; add complexity only where you must. • Rule of Robustness: Robustness is the child of transparency and simplicity. Source: The Unix philosophy, originated by Ken Thompson, is a set of cultural norms and philosophical approaches to developing small yet capable software based on the experience of leading developers
  • 9. Evolve & Grow 1. iOS web app and desktop – target most popular devices in simplest way 2. Android version – natively to allow for push 3. iOS native version – native is best
  • 11. The results This will be done via video/animation of a user clicking through screens – and in situ – office footage on tube, on street, etc
  • 12.
  • 13. Video: Anna being pleased; impact in organisation 3-4 end users saying how useful it is