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RODERICK CREMERS
RODERICK@FRESHBRIDGE.NL
+31 651821045
THANKYOUALL
FORBEINGHERE!
GET YOUR OWN
WHATSAPP STICKERS
WE ARE
FRESH
BRIDGE
WEARE
FRESH
BRIDGE!
RODERICK CHRIS SYBREN
DONITA
PETER
CRISTINEPEGGYOLGER
ANOUKJOERI
SAM
AYLAIRIS
JOREN
KASPER
SEM JELMERLOUISE
IRIS
CEES
GERT-JAN KYAM
RICARDO
BRENDA
MULTITALENTED
MULTISKILLED
DAVE DAANMAC
JULIA JOSHUA
ONZECOREBUSINESS
STRATEGY CONCEPTS CONTENT SOCIAL ADVERTISING
WHOWEWORKWITH
AWARDWINNINGAGENCY
1x SAN Accent [2019]
6x GrandPrix Content Marketing [2018]
1x GrandPrix Content Marketing Beste Social Media [2017]
3x SAN Accent [2015-2016]
1x SAN Accent Excellent [2015]
1x Bronzen Esprix [2016]
1x SponsorRing [2015]
1x European Sponsorship Award [2015]
1x GrandPrix Content Marketing Beste Social Media [2015]
4x GrandPrix nominatie [2018]
1x GrandPrix nominatie [2017]
1x GrandPrix nominatie [2016]
2e Beste Social Media Post Award, Beste Social Media [2016]
1x GrandPrix nominatie [2015]
1x European Excellence Award nominee [2015]
1x SponsorRing nominatie [2015]
WE ARE A
BRAND PUBLISHING AGENCY
WITH A
SOCIAL MEDIA HEART
A
BRAND…
WHAT?
BRAND PUBLISHING - def • i • ni • tion
Brand publishing is a marketing strategy where brands treat
themselves not as advertisers, but as content publishers.
Brand publishing is the production, management, distribution
and optimisation of marketing- and sales- content, scaled over
all (digital) channels aimed at telling stories to target-audiences
around the brands key emotional insights.
PROVENMODELS
PROVIDESTRUCTURE
CONTENT STORYTELLINGSTRATEGY
CHANNELS
CONTENT CALENDAR
DISTRIBUTION STRTEGY
CONSTANT DIALOGUE
HERO CAMPAIGNS
BRAND PUBLISHING
THEME
TARGETS
CAMPAIGN CAMPAIGN CAMPAIGN
BRAND STORYLINE
BRAND HEART
STRATEGY AUDIENCE
INSIGHTS
EMOTIONAL
INSIGHTS
DIGITAL AUDIT
THEME
1. Tone of voice
2. Visual guidelines
3. Frequentie
4. Sub targets
THEME THEME THEME
1. Frequentie
2. Targeting
3. Advertising
4. Traffic
5. Conversie
6. Optimisation
BRAND
1. Sub stories
2. Sub targets
OUR PROVEN CONTENT STRATEGY MODEL
SUPER HERO
STORYTELLING MODEL
SUPER HERO STORYTELLING MODEL ©
AND WE LOVE
TELLING STORIES
#STOCKTOBER
#3FM #Adformatie #MarketingTribune #TheBestSocial #DutchCowboys
The fans / community
The hero
Attributes / means that 

are unique that can be
used to achieve the
goals
The bad guy we need
to beat (can also be a
cultural insight)
Saving the day Who benefits
The conflict in the story
Where does the story unfold - what are the key cultural insights
The resolution of the story
SUPERHERO STORYTELLING MODEL ©
The brand story
© 2017 Fresh Bridge
WE WORK WITH ALL RELEVANT CHANNELS
SOCIAL SENDS TRAFFIC
BLOG
INFO
SHOP
SERVICE
COCREATIE
BRAND
HERO
Grote campagnes met veel impact en een sterk verhaal achter
de boodschap. Dichtbij het merk en veel aandacht genereren.
HUB
Voor gebruikers die interesse hebben in het merk en continue
op de hoogte willen blijven van boodschappen van het merk.
Speelt in op insights van de doelgroep en het merk. Geeft de
doelgroep een reden om steeds terug te komen en zelf
ambassadeur van het merk te worden naar hun vrienden.
HYGIENE
De gebruiker is bewust geïnteresseerd. Nu moet er content
zijn die de gebruiker helpt in zijn zoektocht naar het maken
van beslissingen en het overgaan tot actie.
HERO HUB HYGIENE MODEL
TITLETEXT
SHARING
IS CARING
STATEOFSOCIAL
OPBOUW SESSIES
• SOCIALPLATFORMS
• SOCIALMEDIA
• VIDEO&LIVEVIDEO
• BEERWULFCASE
• BREAK
• GENZ
• TRUST
• INFLUENCERS
LETSTALK…
SOCIALPLATFORMS
11,9 miljoen (9,1 daily)
10,1 miljoen (6,8 daily)
8,7 miljoen (2,4 daily)
4,6 miljoen (0,6 daily)
4,9 miljoen (2,7 daily)
3,5 miljoen (0,7 daily)
2,5 miljoen (0,9 daily)
2,4 miljoen (1,3 daily)
USE SOCIAL MEDIA PLATFORMS
NEWCOM - Nationale Social Media Onderzoek 2019
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
2011 2012 2013 2014 2015 2016 2017 2018 2019
TOTAL USE SOCIAL MEDIA PLATFORMS
NEWCOM - Nationale Social Media Onderzoek 2019
15 - 19 year 20 - 39 year 40 - 65 year 65 - 79 year 80+
97% 93% 86% 67% 38%
67% 89% 77% 69% 58%
86% 74% 54% 38% 21%
12% 45% 35% 14% 7%
73% 46% 22% 9% 6%
23% 25% 21% 9% 9%
19% 30% 21% 12% 8%
72% 32% 7% 1% 1%
USAGE BY AGE
NEWCOM - Nationale Social Media Onderzoek 2019
0%
10%
20%
30%
40%
50%
60%
70%
2013 2014 2015 2016 2017 2018 2019
DAILY USE SOCIAL MEDIA PLATFORMS
NEWCOM - Nationale Social Media Onderzoek 2019
FOMO
MIN
PER DAY
GO TO INSTAGRAM
@FRESH_BRIDGE
STORIES
MIN
PER DAY
THEY SPEND AN ENORMOUS TIME 

BEHIND A SCREEN
> 3:20
(PRIVATE TIME ONLY)
BUT ARE CRITICAL OF THEMSELVES
PHYSICALLY AND MENTALLY
SHOULD PLAY MORE OUTSIDE
https://www.volkskrant.nl/nieuws-achtergrond/volkskrant-onderzoek-jongeren-zijn-zelf-ook-bezorgd-over-hun-schermgebruik~b71f451f/?
CONSUMERSSPEND
MORETHANAQUARTER
OFTHEDAYENGAGING
WITHDIGITALCONTENT8.8HOURSADAY,ONAVERAGE
11.4HOURSFORGENZ
10.9HOURSFORMILLENNIALS
25%OFMILLENNIALSUSING
THREEORMOREDEVICES
ATTHESAMETIME
ADOBECONSUMERCONTENTSURVEY-DEC2018
SOCIALMEDIA
TITLETEXT
RIGHT MESSAGE
RIGHT AUDIENCE
RIGHT MOMENT
RIGHT CHANNEL
RIGHT PERSON
Cameron Power
@cap0w
Wtf is wrong with this dude? What is he looking at?
The world?

pic.twitter.com/ITpCF5Y5QW
BUT THE CONTEXT HAS CHANGED
WE ARE COMPETING WITH FRIENDS & FAMILY
SOCIALPROOF
SOCIALPROOFIS THEINFLUENCETHATTHE ACTIONSANDATTITUDES
OFTHEPEOPLEAROUNDUS(EITHERINREALLIFEORONLINE) 

HAVEON OUROWNBEHAVIOR.
THE"PROOF"ELEMENTISTHEIDEATHATIFOTHERPEOPLE

AREDOINGIT(ORSAYINGIT),ITMUSTBECORRECT.
“
”
WHAT KIND OF WORD DO WE 

USE MOST ON SOCIAL MEDIA ?
NEW LANGUAGE
GIFs
STICKERS
2ND SEARCH ENGINE
TL;DR
WEHAVEAN
ATTENTION
SPANTHATIS
SHORTERTHAN
THATOFA
GOLDFISH
2.5SECONDS
1.7SECONDS
CONTENT CONSUMPTION:
FASTER ON MOBILE
THUMB 

STOPPING 

POWER
IT SHOULD BE SNAPPY
GRAB ATTENTION
CONSUMERSHAVELITTLE
PATIENCEFORPOOR
EXPERIENCES
MORETHANHALFOFCONSUMERS
(51%)SAIDTHEYWOULDSTOPVIEWING
CONTENTALTOGETHERIFITTAKES
TOOLONGTOLOAD.
CONSUMERFEELANNOYED
3 OUT OF 5 CONSUMERS SAID EXPERIENCING ANY ONE OF THESE
SITUATIONS WOULD STOP THEM FROM MAKING A PURCHASE WITH A BRAND.
POORLY WRITTEN 39%
NOT OPTIMISED FOR DEVICES 21%
POORLY DESIGNED 28%
TOO PERSONALISED 25%
VIDEO RESOLUTION POOR OR VIDEO IS 50%
CONTENT NEEDS TO GRAB
PEOPLES ATTENTION.
THAT DOESN’T MEAN ALL
YOUR CONTENT HAS TO BE
‘SHORT FORM’
ON THE GO LEAN BACKLEAN FORWARD
SOCIAL IS
FRAGMENTING
REDDIT
FRONTPAGE OF THE INTERNET
1.6 BLN USERS PER MONTH
TITLETEXT
TWITCH
2.2 MLN BROADCASTERS
15 MLN DAILY ACTIVE USERS
TITLETEXT
https://vimeo.com/ondemand/allworkallplay
TITLETEXT
OR IS IT…
EVERYBODY IS
‘STEALING’ FROM
EACH OTHER
TITLE TEXT
EXCELWILLNOWHAVESTORIES
• Min. 10K subscribers
• New format to let creators express themselves & engage
fans without posting a full video.
• Algorithm YouTube will select users who’d like to see
Stories / Reels
• Stories appear in a new tab on a creator’s channel
• Story will disappear after seven days.
• Comments/reactions are public as opposed to Instagram,
to stimulate engagement
YOUTUBESTORIES(REELS)
INSTAGRAM
2PLATFORMSINONE
FEED STORIES
NIKE-INSTAGRAM
CHANEL-INSTAGRAM
NIKERUNNING(5,5MLN)
INSTAGRAMSTORIES

LIVEMAGAZINE
INSTAGRAMSTORIES2XBIGGERTHANSNAPCHAT
SNAPCHATUSERSPENDSMORETIMEINTHEAPP
CONSTANT, INTIMATE
SHARING BETWEEN
USERS AND THEIR
CLOSEST FRIENDS
THREADS
• Snapcode uitprinten en
fysiek in de ruimte
plaatsen.
• Iedereen met de app kan
de code scannen en krijgt
daarmee 24 uur toegang
tot de ‘custom’ filter.
OPTIE 1: SNAPCHAT SNAPCODE
CUSTOM LENS
FACEBOOK
REDESIGN
AROUND
GROUPSAND
EVENTS
VIDEO
TEXT > IMAGE > (LIVE)VIDEO
DRIFTING IS THE ONLY
JUDGED MOTORSPORT
ON FOUR WHEELS. A
JURY EVALUATES EACH
DRIVER'S RUN FROM
0-100 POINTS BY FOUR
CRITERIA: A – SPEED, B
– LINE, C – DRIFT
ANGLE, D – INDIVIDUAL
STYLE
TEXT VISUAL STORIES
1X 3X 5X
INTERACTIONAND
🏎
🤪
#
$ 🍼
&
😊
NEWFORMSHAVE
NEWWAYOF
STORYTELLING
INSTAGRAM

STORIES
NEWFORMS
INFLUENCE
OTHERFORMS
TITLETEXT
BEST FACEBOOK
LIVE VIDEO
Most viral
Facebook video
SOCIALVIDEOWATCHRATES
BRAND
INTRO
GRAB
ATTENTION
( KEEP
WATCHING )
0” 3” 10”
THUMB
STOPPING
POWER
( FIRST VIEW )
SOCIALVIDEODNA
OURKRAKEN
YOUTUBE’S AR
VIRTUAL MAKEUP
ALONGSIDE BEAUTY
VLOGGERS
LIVEVIDEO
LIVECONTENTISREAL
PERDEFINITION
INTERACTIVE
AUTHENTIC
REAL
IMPERFECT
INTIMATE
UNPRODUCED OVERPRODUCED
UNPRODUCED OVERPRODUCED
HANDHELD
MOBILE
ANYTIME
SHAKY
NOSTORY
UNANNOUNCED
PREPAREDVIEWERS
SUPERREAL
SETTIMES
SCHEDULED
STORYTELLINGHIGHRISK
KEYMESSAGE
LESSREAL
REUSABLECONTENT
REAL
SCRIPTED
SPONTANEOUS
BRANDED
POLISHED
HANDHELD
MOBILE
PREPAREDVIEWERS
STORYTELLING
WELL
PREPARED
REAL
KEYMESSAGE
SETTIMES
SCHEDULED
ANYTIME
SHAKY
NOSTORY
UNANNOUNCED
SUPERREAL
HIGHRISK LESSREAL
SCRIPTED
SPONTANEOUS
REUSABLECONTENT
THERIGHTTOOLS
THE RIGHT TOOLS,
STORY &
INTERACTION
LIVEQ&AVIAYOUTUBE
TWOWAY
INTERACTION
INFLUENCERWITHFOLLOWER
SAVINGLIVEQ&AS
ONINSTAFEED
PULLINGPOEPLEIN
EMOTIONAL
WEBCARE
CARINGFOROTHERS
AND
BUILDINGARELATIONSHIP
PERSONALCONTACT
HUMANTOHUMAN
EMOTIONALMOMENTS
UNDERSTANDING
HELPING
PROACTIVEANDREACTIVE
TEXT -> IMAGE -> (LIVE)VIDEO
DRIFTING IS THE ONLY
JUDGED MOTORSPORT
ON FOUR WHEELS. A
JURY EVALUATES EACH
DRIVER'S RUN FROM
0-100 POINTS BY FOUR
CRITERIA: A – SPEED, B –
LINE, C – DRIFT ANGLE, D
TEXT VISUAL STORIES
1X 3X 5X
INTERACTIONAND
ENGAGEMENT
🏎
🤪
#
$ 🍼
&
😊
😁
👶* 🙉
🍼
,
🤗
🙂
/
0
❤
🎊
🍆
🥕
🥔
🍌
🍐
🍎
🥝
🍏
🙈
🙊
🎈 👪
🎂 😍
😴
😘
🤒💩 ☀
F
CREATE OWN PERSONALIZED GIFS
(c) copyright Fresh Bridge 2018
BEERWULF
CASE
BREWERY OF THE
MONTH
HI!
BEERWULF
X
FRESH BRIDGE
BREWERY
OF THE
MONTH
AWARD WINNING
BEST SOCIAL MEDIA CAMPAIGN 2018
BEST DISTRIBUTION 2018
BEST B2C CAMPAIGN 2018
BEST CONTENT CAMPAIGN 2018
SAN ACCENT 2019
WE ARE
LOCATED
NEXT TO OUR
FAVOURITE
BREWERY
CREATIVE
CONCEPT,
MEDIA,
EXECUTION,
RESULTS.
BACKGROUND
BEERWULF.COM =
THE ONLINE RETAILER FOR
CRAFT AND SPECIALITY BEER.
SERVICE FOR
BREWERS
MISSION:
BRINGING THE
BREWERY TO
YOUR
DOORSTEP
BRIEFING
“Develop an interna.onal scalable concept with qualita.ve content to
build the Beerwulf brand (in awareness and equity).
The concept needs to connect brewers, many consumers and Beerwulf.
And has to cover both the selling and telling part of our mission.”
CONCEPT
IT’S 2019…
IF YOU’RE CREATING SOMETHING, YOU
BETTER MAKE IT WORTH YOUR WHILE.
CREATE CONTENT CONTEXTUAL TO
DIFFERENT INTERESTS.
1. NOBODY LIKES TO SEE CONTENT (OR WORSE: ADS) THEY DIDN’T ASK
FOR. IT’S F*CKING ANNOYING FOR ‘YOUR’ AUDIENCE BECAUSE YOU
DISRUPT THEM FROM WHAT THEY’RE DOING.
2. THIS IS HARMFUL FOR YOUR BRAND. YOU ASSOCIATE YOUR BRAND
WITH THIS NEGATIVE EMOTION, WASTING TIME, MONEY AND
POTENTIAL FOR THE FUTURE.
IT’S 2019
RIGHT MESSAGE
RIGHT AUDIENCE
RIGHT MOMENT
RIGHT CHANNEL
RIGHT PERSON
MORE MOMENTS
MORE CHANNELS
MORE COMPETITION
ONLINE FIRST
Teaser
Meet
the
Brewer
Pubquiz
Infovideo
(retargeting)
Teaser ep. 2
1 MONTH OF CONTENT
GIFs
Special days, holidays
Brewery of the Month
Sell video/visuals
BLUEPRINT =
DIFFERENT BUT
RECOGNISABLE
CONTENT
MEDIA
93% OF SALES IS
INFLUENCED BY
SOCIAL MEDIA*Emerce, 2018
THE MOST SUCCESSFUL BRANDS ARE
PRODUCING 100 PIECES OF CONTENT
A DAY
AROUND THEIR (PERSONAL) BRAND.
MEANWHILE... MOST BUSINESSES AND
CORPORATIONS OUT THERE ARE CREATING
3-4 PIECES OF CONTENT FOR THE ENTIRE
YEAR AND PUTTING MASSIVE BUDGET
BEHIND THOSE PIECES OF CONTENT.
*Social Media Examiner, 2019
€50
50-120 clicks
8.000-11.000 Reach
1.700-2.500 Video Views
13.000-18.000 Impressions
A LITTLE GOES
A LONG WAY
*Facebook, 2019
LEARN AND
ADAPT
MEDIAAPPROACH: ALWAYS CHANGING
Target: Reach Target: via views and engagement
to conversions
Phase 1
First 3 episodes
Kompaan | And Union | First Chop
Following episodes Following episodes
Phase 2
MEDIA STRATEGY PHASE 1
Teaser (touch):
Target: Reach/Awareness

Audience: All beer fans
MTB (touch):
Target: Reach/Awareness

Audience: All beer fans
Pub quiz (touch):
Target: Reach/Awareness

Audience: All beer fans
Info video (touch):
Target: Reach/Awareness

Audience: All beer fans
MEDIA STRATEGY PHASE 2
Teaser (touch):
Target: Video views

Audience: All beer fans
MTB (tell):
Target: Video views

Audience: Retargeting teaser +
core cust. aud. (thanks phase 1!)
Info video (sell):
Target: Conversion
Audience: Retargeting all BotM
content (incl prev. months)
Pub quiz (tell):
Target: Engagement

Audience: Retargeting all BotM
content without conversion
(thanks tracking pixel!)
Sell:
Target: Conversion

Audience: Retargeting leftovers
all BotM content + custom
audiences
- Not ready to buy: engage
again, goes back into sell
funnel
EXECUTION
1 - 2 shoot/prod
day(s)
V1 edit & feedback
&
V2
&
Regional edits
Live
Analyse —> ad-monitoring, optimise,
engage with audience!
Share
production
day learnings
Week 1 Week 2 Month 1
Use learnings
last ep. & tweak
content-
blueprint where
necessary
Month 2
PRODUCTION TIMELINE
production start
next ep.
PRODUCTION IN 1,5 DAY RESULTING IN >100 CONTENT
9 GIF’JES 50 WEBSITE FOTO’S
59 STUKS SELL CONTENT
ALL X 5 REGIONS
RESULTS
43%
57%
98%
Engaged with core audience
19.693.923Unique people reached
(300x Amsterdam Arena)
Wo Man
RESULTS OVERVIEW
6.704.073Engagements
39%Of page landings convert
4xamounts of contact with BotM
in 8 months
18-24
25-34
35-44
45-65+
€ € €
9.395BotM-related
purchases
EP.
1 - 8
Kompaan And Union First Chop Uiltje Jopen BBP Affligem Mont Blanc
Av. 

Frequency:
3,9
TOTAL REACH & UNIQUE REACH
Kompaan And Union First Chop Uiltje Jopen BBP Affligem Mont Blanc Ep. 9
ENGAGEMENT
?
Engagement-
acCons
increase
CONVERSION
Kompaan And Union First Chop Uiltje Jopen BBP Affligem Mont Blanc Ep. 9
?
Converions
keep on
increasing
ALL RESULTS ABOVE BENCHMARK!*
*Facebook, Instagram 2019
SO…
AWARENESS
BRANDING
TALKING WITH
YOUR AUDIENCE
CONVERSION
OR IN OTHER WORDS:
DELIVERING THE BREWERY
AND IT’S BEER ON YOUR
DOORSTEP…
IT’S POSSIBLE!
ONLINE ONLY ;)
A FEW LEARNINGS
YOU ARE IN A
RACE FOR
ATTENTION
DO NOT LIMIT YOURSELF TO
“WELL ITS ALREADY BEEN DONE”
EVERYTHING HAS.
IT’S ALL ABOUT EXECUTION!
HAVE AN IDEA? SOMEONE’S
DOING IT?
OUT EXECUTE THEM.
IT’S MUCH MORE IMPACTFUL TO SPLIT
YOUR CUSTOMER BASE INTO
SEGMENTS, AND CREATE CONTENT
SPECIFICALLY FOR EACH OF THOSE
SEGMENTS - THIS NATURALLY MEANS
PRODUCING HIGHER VOLUME OF
CONTENT.
THE HIGHER VOLUME WILL LEAD YOU
TO THINKING ABOUT BETTER
RELEVANCE AND,
BY LEARNING AND OPTIMISING,
HIGHER QUALITY CONTENT & MEDIA.
DEFINE YOUR AUDIENCE: YOU
NEED TO GET SPECIFIC TO GET
RELEVANT.
DEFINE NEEDS / ISSUES/
WISHES OF YOUR AUDIENCE.
ADDRESS THESE OFTEN WITH
HIGH QUALITY CONTENT.
IF THERE ARE ISSUES
CONSIDERING SERVICE OR
PRODUCT, ADDRESS THESE
HEAD ON AND SHOW WHICH
"PAINKILLER" YOU CAN OFFER.
LISTEN AND:
OPTIMISE
OPTIMISE
OPTIMISE
"NOT SELLING IS THE NEW SELLING”
RIP MASSIVE MEDIA BUDGET
RIP CONTENT FOR THE MASSES
RIP TV
THE GOLDEN AGE OF SOCIAL
IS NOW
BUT WILL END
DRINK
BEER
THANKS!
QUESTIONS
GENZ
OLDERGENERATIONSARE
NOTJUSTTEACHERS
THEYAREALSOSTUDENTS
FIRST GEN Z-ERS WILL BE
23 YEARS OLD IN 2019
WHEREAS THE MILLENNIALS WERE ALL ABOUT FILTERED PHOTOS AND
EDITED VIDEOS THAT FUELLED THEIR EGOS WITH LIKES AND COMMENTS.
GEN Z EMBRACES LIVING IN THE RIGHT NOW AND ENJOYS SHARING THE
WORLD THROUGH THEIR EYES THROUGH SNAPCHAT STORIES THAT
ENABLE THEM TO TELL THEIR STORY OF A DAY IN THEIR LIFE IN AN
UNEDITED VIDEO THAT WILL LAST FOR 24 HOURS BEFORE DISAPPEARING
FOREVER.
http://www.huffingtonpost.com/daniel-burrus/gen-z-will-change-your-wo_b_9150214.html
IN ADVERTISING
GEN Z PREFER
REAL PEOPLE
TO CELEBRITIES
63% VS 37%
(Cassandra Report: Gen Z)
AUTHENTICITY AND UNIQUENESS ARE KEY VALUES
FOR THEM, THAT IS WHY THEY GET INSPIRED BY
INFLUENCERS WITHIN THEIR EXTENSIVE
ONLINE PEER GROUPS RATHER THAN
FROM MAGAZINES OR TV CHANNELS.
NEW CONSUMER SUMMIT REPORT THE FUTURE LAB
HALFOFCONSUMERSSAID
THEY’REMORELIKELYTOMAKE
APURCHASE(51%)ORBECOME
LOYALTOABRAND(49%)IF
THECONTENTISPERSONALISED.
82%OFCONSUMERSAGREED
THEYWOULDSTOPPURCHASING
FROMABRANDIFITCROSSED
THELINEWITHACREEPY,
PERSONALISEDEXPERIENCE
60% OF GEN Z ARE NEUTRAL BETWEEN
NAME BRANDS AND NO NAME BRANDS
GENERATION Z AND YOUNG MILLENNIALS CHALLENGE TRADITIONAL CONCEPTS OF BRAND LOYALTY, SWIFT PREPAID STUDY 2019
APPLE LOYALTY EXTREMELY HIGH IN USA
PIPER JAFFRAY TEENS 2019
83% OF TEENS HAVE AN IPHONE
86% OF TEENS ANTICIPATE NEW PHONE 

TO BE AN IPHONE
74% OF GEN Z PREFERS FACE TO
FACE CONTACT WITH
COLLEAGUES
GEN Z @ WORK: HOW THE NEXT GENERATION IS TRANSFORMING THE WORKPLACE, DAVID STILLMAN AND HIS SON, JONAH STILLMAN.
RETHINK CLASSIC SUPPLY AND DEMAND
BE UNAPOLOGETICALLY UNIQUE
BRING BACK THE GOOD OL’ DAYS.
BECOME ASSOCIATED WITH LIT PEOPLE

BUT NOT THE OBVIOUS ONES
GEN Z
MYTH: EVERYTHING HAS TO LOOK PERFECT
MYTH: WOKENESS ALWAYS WINS
MYTH: GEN Z ISN’T BRAND LOYAL AT ALL
MYTH: GEN Z LOVES SHOWING OFF OUR EXPENSIVE BRANDS
MYTH: GEN Z DOESN’T SHOP IN- STORE
IF BRANDS WANT CONSUMERS TO BE
COMMITTED TO THEM, BRANDS NEED TO
BE COMMITTED TO CONSUMERS.
TRUST IS ALSO PARAMOUNT IN RELATIONSHIPS,
AND BRAND RELATIONSHIPS ARE NO EXCEPTION.
AUTHENTICITY, TRANSPARENCY AND TWO-WAY
DIALOGUE WITH CONSUMERS ARE ESSENTIAL.
TRUSTIN
SOCIALMEDIA
TRUST
ORGANISATIONS
SOCIALMEDIA
PEOPLE
75%

OFMILLENNIALS
DELOITTEMILLENNIALSURVEY2018
BUSINESSFOCUSON
THEIROWNAGENDAS
RATHER
THANCONSIDERING
THEWIDERSOCIETY
LESS THAN HALF OF MILLENNIALS
BELIEVE BUSINESSES BEHAVE
ETHICALLY 

AND THAT BUSINESS LEADERS
ARE COMMITTED TO HELPING
IMPROVE SOCIETY
DELOITTEMILLENNIALSURVEY2018
80%OFGENZAND

76%OFMILLENNIALSARE
ACTIVELYADJUSTINGTHEIR
PRIVACYSETTINGS
WITHTHEBRANDSTHEY
ENGAGEWITHTOPROTECT
THEIRINFORMATION,
MORESOTHANOTHER
GENERATIONS
ADOBECONSUMERCONTENTSURVEY-DEC2018
PENNYWILSON-HOOTSUITECHIEFMARKETINGOFFICER
“CONCERNSAROUNDFAKENEWSANDDATAPRIVACY
LEDINDIVIDUALSTOQUESTIONTHEIRTRUSTIN
POLITICIANS,MEDIAOUTLETS,SOCIALNETWORKSAND
BUSINESSESALIKE.
THOSESAMECONCERNSEXTENDEDTOHOWBRANDS
FORGERELATIONSHIPSWITHCUSTOMERSANDTHE
DATATHEYUSETODOSO.”
PONEMONINSTITUTE
60%OFPEOPLENOLONGERTRUST
SOCIALMEDIACOMPANIES
TRUSTINFACEBOOKDROPPEDFROM
79%TO28%
AFTERCAMBRIDGEANALYTICSAND
ZUCKERBERGTESTIMONY
PONEMONINSTITUTE
JOHNOLIVERSFACE
ONJIMMYFALLON
INFLUENCERS
SOCIAL INFLUENCER
MARKETING
SOCIAL MEDIA INFLUENCER - def • i • ni • ton
A Social Media Influencer is a user on social media who
has established credibility in a specific industry. A social
media influencer has access to a large audience and can
persuade others by virtue of their authenticity and reach.
resources.
“
PARA SOCIAL RELATIONSHIP
PEOPLE COME TO FEEL AND CONSIDER MEDIA/INFLUENCER
PERSONALITIES ALMOST AS FRIENDS. AN ILLUSIONARY
EXPERIENCE, WHERE THE AUDIENCES INTERACT WITH
PERSONAS AS IF THEY ARE ENGAGED IN A RECIPROCAL
RELATIONSHIP WITH THEM.
“
“
INFLUENCER MARKETING
ORGANIC SEARCH
EMAIL MARKETING
PAID SEARCH
DISPLAY ADVERTISING
AFFILIATE MARKETING
OTHER
22%
17%
15%
14%
9%
5%
18%
INFLUENCER MARKETING IS THE FASTEST GROWING 

ONLINE AQUISITION CHANNEL
Source: Adweek
DO WE ALWAYS NEED THE
BIG ONES?
IT’S NOT ALWAYS ABOUT
WHAT YOU HAVE ACHIEVED
BUT MORE
ABOUT WHO
YOU ARE AND
YOU HAVE TO
SAY
REACH ENGAGEMENT
EXPENSIVE AFFORDABLE
CELEBRITIES TOP INFLUENCERS MICRO INFLUENCERS
+250K REACH +50K REACH 10-50K REACH
ONE SIZE DOESN’T FIT ALL
82% WOULD FOLLOW
THE RECOMMENDATION
OF A MICRO
INFLUENCER
Keller Fay Group & Experticity
KEYISBUILDING
ALONGTERMRELATIONSHIP
REACH
INFLUENCER
ADVERTISING
INFLUENCER
ADVERTISING
INFLUENCER
ADVERTISING
MICRO
INFLUENCERS
TIME
WHICH MODEL DO WE CHOOSE?
BUYINGAPOST….
EVERYBODY WANTS TO
BECOME AN INFLUENCER
“
”
#BOYFRIENDSOFINSTAGRAM
#BOYFRIENDSOFINSTAGRAM
SAME CLOUDS
A $1.3 BILLION PROBLEM
CHEQ (CYBER SECURITY) & THE UNIVERSITY OF BALTIMORE - MEDIAKIX
18% OF TOTAL
INFLUENCER FRAUD
PURCHASED FOLLOWERS OR 

INAUTHENTIC ENGAGEMENT
INFLUENTIAL
3.5% ENGAGEMENT RATE OR HIGHER
TITLETEXT
TITLETEXT
TITLETEXT
“I DEFINITELY DO AS MUCH RESEARCH AS I CAN, BUT
SOMETIMES THERE ISN’T MUCH RESEARCH YOU CAN DO
BECAUSE IT’S A STARTING BRAND AND YOU KIND OF HAVE
TO HAVE FAITH IN IT AND HOPE IT WILL WORK OUT THE WAY
PEOPLE SAY IT WILL.”
“YOU NEVER REALLY KNOW WHAT’S GOING TO HAPPEN.”
KENDALL JENNER
GIL EYAL, CEO AND CO-FOUNDER OF INFLUENCER ANALYTICS PLATFORM HYPR
“WE’RE MORE AWARE
AND MORE
CYNICAL”
BRANDS
COKE COOLBOX
FASHLAB
FRISCHICKS
BACKSTAGE
KICKS
EINDBAAS
TITLETEXT
Sweet
spot
Perspective of
influencer
Brand 

Content Themes
Brand Audience
The sweet spot? Right where
the brand themes link to the
perspective of the influencer
and connects to the brands
desired audience. Magic,
really
IT ALL NEEDS
TO COME
TOGETHER
IT’SALLABOUTBEINGAUTHENTIC
TELLINGYOURUNIQUESTORY
INTERACTINGWITHYOURTARGETGROUP
WANTUSTOCOMETALK?
WEWOULDBEHONORED
TIPS,TRICKS,
COMPLIMENTSAND
WHATSUCKED
AREWELCOMEAT
INSTAGRAM
@FRESH_BRIDGE
STORIES
THANKS!

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Fresh State of Social 2019 - September 4th