This presentation was given by Robert Fox (Creditcall's Senior Sales Manager for UK and Europe) at the Contactless Britannia Charity Roundtable event in London on July 6, 2016.

1. The Contactless Donations Solution for Charities :
The Technology Perspective
Contactless Britannia Charity Roundtable - July 6th 2016
Robert Fox
Senior Sales Manager – UK & Europe

2. Overview
• What is the solution and who's involved
• Background and history
• Company detail and solution map
• Current charity partners and where we are today
• What's being offered and what options are available
• What must charities be aware of when selecting their solutions
• Commercials and options

3. What’s the Solution and Who's Involved

4. Background and History: Market Opportunity for Charities
• £10.6bn is donated to charity by individuals in the UK (CAF, UK Giving, 2014).
• It’s estimated that £0.5bn - £1bn of that is currently given in cash (CAF, UK
Giving, 2014).
• Cash transactions overall are set to fall from £20.8bn in 2012 to £13.7bn in 2022
(UK Cards Association).
• Donations over card have doubled over the last 5 years to £120m (UK Cards
Association).
• There are 181,461 charities in the UK that currently use around 1m cash collection
tins/buckets (Charity Commission).
• Approximately 5,000 of these charities raise more than £1,000/year in cash (Charity
Commission).

5. Background and History: 100 Days Proof of Concept
• Principle learning to test whether customers would respond
positively to donating via contactless at on-street collectors.
• A secondary objective was to prove the hardware
concept.
• Save the Children were invited to be the charity
partner.
• Throughout the project, a contactless-only approach was
taken in the interests of delivering a pilot within a 100-day
timetable.

6. Background and History: 3D Printed Parts. Rapid Design Dev

7. Background and History: 3D Printed Parts Assembly of 10

8. Save the Children

9. Trial at Westfield Stratford
Background and History: BBC The One Show 07/04/2015

10. Background and History: Costa Coffee Trials

11. Background and History: Costa Coffee Trials

12. • The Proof of Concept demonstrated that there is a
growing, but currently limited expectation to pay
with card.
• Other charities would like their own opportunity to
test and learn about card acceptance in the short
term.
• Consumer awareness is key to driving
donations.
3 Key Findings

13. What’s the Solution and Who's Involved: Creditcall

14. What’s the Solution and Who's Involved: Creditcall
• Easy to use, granular level detail,
live transaction reporting
• Comprehensive reporting of all
transactions, with export to .XLS,
.XLSX and other modern export
formats
• Optional SOAP interface
• Mobilised version for smart
devices available
• Easily branded & multiple
languages
• Support on hand for questions and
guidance
WebMIS reporting tool

15. What’s the Solution and Who's Involved: Elavon
• A subsidiary of US Bancorp providing Elavon with very strong and stable
financial foundation
• Offers merchant processing in more than 30 countries
• Supports payment needs in excess of 1 million merchant locations globally
• Safely and securely manages 3 billion annual transactions worldwide
• 4th largest U.S. credit card processor
• 6th largest acquirer in European marketplace
• 85% of customers are SMEs

16. What’s the solution and who's involved: Payter

17. Charity Partners so far…

18. What Must Charities be Aware of When Selecting their Solutions
• Will you be using the terminals for in store/fixed locations or for on street
donations?
• Battery life on the handheld units are about 8 hours.
• Donation funds are received within 2 - 3 days.
• Transactions are encrypted and sent to the acquirer via GPRS signal from the
inbuilt SIM card. If a signal is not available they are stored until signal is available
and are sent then.
• Transaction information can be seen and tracked via our reporting tool, WebMIS.
• This is a stand alone solution and does not need any other payment
solutions/back-end systems already deployed or in use.

19. Pricing
There are several components which comprise of the total price:
• Hardware
Ideally, these elements would be bundled together and provided by a single party. Creditcall
works on a variety of models to suit different situations.
• Comms (SIM) • MSC (Acquirer fees) • PSP (Creditcall charge)

20. Future Designs….
Next generation design with leather holder
strap and 3 button ‘donation amount
selection’ function.

21. Robert Fox
Senior Sales Manager: UK and Europe
robert.fox@creditcall.com
T +44 117 930 4455