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Co-design through
Government 2.0
               Craig Thomler
              Managing Director
                 Delib Australia
                28 March 2012
Who am I?
What is Delib?
Gov 1.0

Magna Carta
1215 AD
to 2.0
         Internet
         2010 AD
Gov 1.0 to 2.0




Magna Carta – 1215 AD   Internet – 2010 AD
Government 2.0
(in my humble opinion)

represents a fundamental shift
in the relationship between
citizens and governments,
to the benefit of both.
Government 2.0 includes...

    Using tools and techniques enabled by digital
    technologies to bring citizens 'inside the tent'.

    Empowering citizens to be active participants in
    government decision-making processes and
    supporting them to do for themselves.

    Opening up public data for public reuse to inform
    and enable new insights, better decisions and
    more effective policy.

    Initiatives from individuals and non-government
    organisations as well as government.
Australia’s internet use




                 Source: Sensis Social Media Report May 2011
Australia’s internet use




                 Source: Sensis Social Media Report May 2011
Australia’s social media use




                Source: Sensis Social Media Report May 2011
Social media channels used




               Source: Sensis Social Media Report May 2011
Level of social media usage




                Source: Sensis Social Media Report May 2011
Australians and social media
Nielsen's Social Media Report Q3 2011:

Australians spent 7 hours and 17 minutes per month visiting
social networks and blogs.


Melanie Ingrey, Research Director Nielsen Online 2010:

“...nearly nine in 10 (86%) of Australians online are looking
to their fellow Internet users for opinions and information
about products, services and brands”
What about
Australian
governments?
All levels of Aus government
 Over 500 online consultations in last four years
 Over 400 Departmental Twitter accounts
 Over 80 agency mobile apps
 Over 70 agency blogs
 Over 45 Facebook pages
 Over 40 agency YouTube channels
 At least 5 data competitions
Growth in Twitter use
Gov 2.0 for co-design




           ?
Gov 2.0 for co-design
•   Information provision
•   Platform for communities
•   Consultation/collaboration
•   Community empowerment
•   Rapid prototyping
Information provision
Platform for communities
Consultation/collaboration
Community empowerment
Rapid prototyping
Gov 2.0 caveats
• Doesn't replace existing approaches...
  it can supplement and amplify them

• Doesn't work for all audiences or issues...
  but does work for some that are otherwise
  unreachable/intractible

• Gov 2.0 doesn't solve problems...
  people do
Questions?
                     Craig Thomler
                    craig@delib.net
                    @CraigThomler
        http://eGovAU.blogspot.com
             www.delib.net/australia/
                       @Delibaunz
Gov 2.0 and co-design

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Gov 2.0 and co-design

  • 1. Co-design through Government 2.0 Craig Thomler Managing Director Delib Australia 28 March 2012
  • 5. to 2.0 Internet 2010 AD
  • 6. Gov 1.0 to 2.0 Magna Carta – 1215 AD Internet – 2010 AD
  • 7. Government 2.0 (in my humble opinion) represents a fundamental shift in the relationship between citizens and governments, to the benefit of both.
  • 8. Government 2.0 includes...  Using tools and techniques enabled by digital technologies to bring citizens 'inside the tent'.  Empowering citizens to be active participants in government decision-making processes and supporting them to do for themselves.  Opening up public data for public reuse to inform and enable new insights, better decisions and more effective policy.  Initiatives from individuals and non-government organisations as well as government.
  • 9. Australia’s internet use Source: Sensis Social Media Report May 2011
  • 10. Australia’s internet use Source: Sensis Social Media Report May 2011
  • 11. Australia’s social media use Source: Sensis Social Media Report May 2011
  • 12. Social media channels used Source: Sensis Social Media Report May 2011
  • 13. Level of social media usage Source: Sensis Social Media Report May 2011
  • 14. Australians and social media Nielsen's Social Media Report Q3 2011: Australians spent 7 hours and 17 minutes per month visiting social networks and blogs. Melanie Ingrey, Research Director Nielsen Online 2010: “...nearly nine in 10 (86%) of Australians online are looking to their fellow Internet users for opinions and information about products, services and brands”
  • 16. All levels of Aus government  Over 500 online consultations in last four years  Over 400 Departmental Twitter accounts  Over 80 agency mobile apps  Over 70 agency blogs  Over 45 Facebook pages  Over 40 agency YouTube channels  At least 5 data competitions
  • 18. Gov 2.0 for co-design ?
  • 19. Gov 2.0 for co-design • Information provision • Platform for communities • Consultation/collaboration • Community empowerment • Rapid prototyping
  • 25. Gov 2.0 caveats • Doesn't replace existing approaches... it can supplement and amplify them • Doesn't work for all audiences or issues... but does work for some that are otherwise unreachable/intractible • Gov 2.0 doesn't solve problems... people do
  • 26. Questions? Craig Thomler craig@delib.net @CraigThomler http://eGovAU.blogspot.com www.delib.net/australia/ @Delibaunz