12. behind the kit
know who you are
know who your real freinds are (AKA
your audience
know what's relevant to you both
(Harris, 2014)
photo by Official Leweb Photos
17. 1. FOCUS ON YOUR
CUSTOMERS
2. BUILD YOUR BRAND'S
STORY
3. UTILIZE CONTENT
MARKETING
Build your marketing strategy
around your customers.
Storytelling is one of the most
powerful marketing tools.
Through creating quality
content, you build customer
trust.
Search engines can connect you
to new and relevant audiences.
the marketing mix
paid
advertising: print,
TV, promoted
tweets, etc.
owned
belmongs to brand,
complete control
earned
public sharing
AKA ‐ free
publicity
(Bennett, 2016)
21. resources: information
Bennett, S. (2014, October 23). Paid, Owned and Earned Media: What’s the Difference ... Retrieved
October 20, 2016, from http://www.adweek.com/socialtimes/paid-owned-earned-media-
meaning/502565
Blakeman, K., & Brown, S. (2010). PART II: Social media: Essential for research, marketing and
branding. Bulletin of the American Society for Information Science and Technology (Online), 37(1), 47-
50. Retrieved from http://search.proquest.com.proxy.queensu.ca/docview/847608418?
accountid=6180
Denne, S. (2012, Oct 24). Social-media branding remains hot. Wall Street Journal Retrieved from
http://search.proquest.com.proxy.queensu.ca/docview/1114687577?accountid=6180
Harris, M. (2014, Mar 12). Lessons in social media branding. Calgary Herald Retrieved from
http://search.proquest.com.proxy.queensu.ca/docview/1507088096?accountid=6180
Matrix, S. (n.d.). FILM 240 Media & CultureModule 2 Lecture 2 Public Relations. Lecture. Retrieved
October 20, 2016, from https://onq.queensu.ca/content/enforced/58309-FILM240/Module 02 Lecture
02.html
Seidman, D. (2016, Jan 29). How social media affects branding and growth. Investor's Business Daily
Retrieved from http://search.proquest.com.proxy.queensu.ca/docview/1761185366?accountid=6180
Shen, B., & Bissell, K. (2013). Social Media, Social Me: A Content Analysis of Beauty Companies’ Use of
Facebook in Marketing and Branding. Promotion Management, 19, 629-651.
doi:10.1080/10496491.2013.829160
Toole, C. (2016). Brands as Publishers: Inside the Content Marketing Trend. Curve, (Content
Marketing).