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Breaking the Status Quo Barrier




          Your ability to sell more depends on convincing your
                  prospects to do something different
© 2011 Corporate Visions, Inc. All rights reserved. Corporate Visions, Power Messaging, Power Positioning and Be Different. Where It Counts. Your Message. are registered trademarks or
                                            trademarks of Corporate Visions, Inc. All other trademarks are the property of their respective owners.
Risk/Loss Aversion




Y                                                                            Y

                                                    Incumbent Advantage
                                Status

          Attention Scarcity
                                 Quo
You                             Barrier                                       YES
                                Change Burden

                                60%
                               No decision

                                   ?
Ignored                                                                   Invaluable
Malcolm Gladwell – Tipping Point
Scientist for Tipping Point




       Morton M. Grodzins
What made the difference?
65 %                              35 %
             Buying Vision                           Bake-Off
  -3              -2         -1        +1               +2            +3
Status Quo    Identify    Define       Identify         Review       Make
Threatened   New Needs   Solution   Viable Vendors     Approaches   Decision

       “Why Change?”                            “Why Us”
  • Challenge assumptions             • Our promise of what you get
  • Do Something different/now        • How we do it
  • Align w/ Strengths
            your                      • Why we are the best option
         SELL A DISTINCT                        SELL YOUR
          POINT OF VIEW                     VALUE PROPOSITION
Create a Buying Vision




Y             Status
    DISTINCT POINT OF VIEW
                Quo
             Barrier
                             Y
Risk/Loss Aversion




                                          Incumbent Advantage
                      Status
Attention Scarcity


                       Quo
                      Barrier
                      Change Burden
Risk/Loss Aversion




                                          Incumbent Advantage
                      Status
Attention Scarcity


                       Quo
                      Barrier
                      Change Burden
3 Years                900,00
2 Months             blog entries
                   posted every day
1 Week                300,000

1 Billion Tweets    hours of video
                   posted every day

1 Week
• Don’t play 20 questions

• You got 30 seconds to
tell me something I don’t
already know

• You see more people who
look like me than I do

• So act like it!
Don’t Call the Baby Ugly
Get Attention with Insights
Risk/Loss Aversion




                                          Incumbent Advantage
                      Status
Attention Scarcity


                       Quo
                      Barrier
                      Change Burden
Which would you choose?


 A guaranteed gain of $75,000




 An 80% chance of gaining $100,000
 with a 20% chance of getting nothing
Which would you choose?


 A certain loss of $75,000




 An 80% chance of losing $100,000 with
 a 20% chance of not losing anything
Are you messaging for a decision?


                  New Brain
                  Designed for Analysis




                    Old Brain
                    Designed for Survival
             Decision-Making Engine
Risk/Loss Aversion




                                          Incumbent Advantage
                      Status
Attention Scarcity


                       Quo
                      Barrier
                      Change Burden
Haven’t got
time for the
   pain…
The pains I’m living with…




Are bigger than the pain of change…
Risk/Loss Aversion




                                          Incumbent Advantage
                      Status
Attention Scarcity


                       Quo
                      Barrier
                      Change Burden
Find your Contrast
Your Distinct Point of View Starts Here

              Customer Status Quo                      Define your target “status quos”

   Outcome           Outcome           Outcome
    at risk           at risk           at risk
                                                      Identify executive outcomes at-risk


  Threats           Threats           Threats
                                                     Reveal threats, problems and missed
Problems          Problems          Problems      opportunities for each outcome that need to
   Misses            Misses            Misses        be solved to reach desired outcome
 New Needs




                   New Needs




                                     New Needs




                                                  Re-define the needs and point to a solution
                                                   that aligns those needs to your unique or
                                                             advantaged strengths

Solution          Solution          Solution
                                                    Describe the business impact, including
New End          New End            New End        customer stories with contrast before and
 State            State              State                     after the solution
Target
        Customer
        Status Quo
          Profile



• What are they doing today?
• Why do they consider it safe?
• Where are the gaps that will make
  it unsafe?
Objective/                  Objective/
Outcome #1                  Outcome #2
                Target
              Customer
              Status Quo
                Profile



               Objective/       • Desired outcome description
              Outcome #3        • Compelling industry fact(s)
                                • Challenge framing questions
Challenge 3

Challenge 2


               Objective/                        Objective/
              Outcome #1                        Outcome #2
                                 Target
                               Customer
                               Status Quo
                                 Profile



                                Objective/
                               Outcome #3                        • Pain/impact/risk
                                                                   description
                 Challenge 1                 Challenge 3
                                                                 • Urgent industry
                                                                   validation
                               Challenge 2
                                                                 • Solution explore
                                                                   questions
Challenge 3

           Challenge 2
Solution
 Story




                          Objective/                        Objective/
                         Outcome #1                        Outcome #2
                                            Target
                                          Customer
                                          Status Quo
                                            Profile



                                           Objective/
                                          Outcome #3                        • Your strengths
                                                                              that solve
                            Challenge 1                 Challenge 3
                                                                            • What customer
                                                                              does better
                                          Challenge 2
                                                                            • What this means
                         Solution                            Solution         (value)
                          Story                               Story         • Story with
                                           Solution                           contrast proof
                                            Story
Conversation Roadmap
     Customer                   Customer                  Customer
Outcome/Objective #1       Outcome/Objective #2      Outcome/Objective #3




       Three Challenge-Solution Stories for each Outcome/Objective
Who are you going to be?
What the best are doing different

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Breaking the Status Quo Barrier

  • 1. Breaking the Status Quo Barrier Your ability to sell more depends on convincing your prospects to do something different © 2011 Corporate Visions, Inc. All rights reserved. Corporate Visions, Power Messaging, Power Positioning and Be Different. Where It Counts. Your Message. are registered trademarks or trademarks of Corporate Visions, Inc. All other trademarks are the property of their respective owners.
  • 2. Risk/Loss Aversion Y Y Incumbent Advantage Status Attention Scarcity Quo You Barrier YES Change Burden 60% No decision ? Ignored Invaluable
  • 3. Malcolm Gladwell – Tipping Point
  • 4. Scientist for Tipping Point Morton M. Grodzins
  • 5. What made the difference?
  • 6. 65 % 35 % Buying Vision Bake-Off -3 -2 -1 +1 +2 +3 Status Quo Identify Define Identify Review Make Threatened New Needs Solution Viable Vendors Approaches Decision “Why Change?” “Why Us” • Challenge assumptions • Our promise of what you get • Do Something different/now • How we do it • Align w/ Strengths your • Why we are the best option SELL A DISTINCT SELL YOUR POINT OF VIEW VALUE PROPOSITION
  • 7. Create a Buying Vision Y Status DISTINCT POINT OF VIEW Quo Barrier Y
  • 8. Risk/Loss Aversion Incumbent Advantage Status Attention Scarcity Quo Barrier Change Burden
  • 9. Risk/Loss Aversion Incumbent Advantage Status Attention Scarcity Quo Barrier Change Burden
  • 10. 3 Years 900,00 2 Months blog entries posted every day 1 Week 300,000 1 Billion Tweets hours of video posted every day 1 Week
  • 11. • Don’t play 20 questions • You got 30 seconds to tell me something I don’t already know • You see more people who look like me than I do • So act like it!
  • 12. Don’t Call the Baby Ugly
  • 13. Get Attention with Insights
  • 14. Risk/Loss Aversion Incumbent Advantage Status Attention Scarcity Quo Barrier Change Burden
  • 15. Which would you choose? A guaranteed gain of $75,000 An 80% chance of gaining $100,000 with a 20% chance of getting nothing
  • 16. Which would you choose? A certain loss of $75,000 An 80% chance of losing $100,000 with a 20% chance of not losing anything
  • 17. Are you messaging for a decision? New Brain Designed for Analysis Old Brain Designed for Survival Decision-Making Engine
  • 18. Risk/Loss Aversion Incumbent Advantage Status Attention Scarcity Quo Barrier Change Burden
  • 19. Haven’t got time for the pain…
  • 20.
  • 21. The pains I’m living with… Are bigger than the pain of change…
  • 22. Risk/Loss Aversion Incumbent Advantage Status Attention Scarcity Quo Barrier Change Burden
  • 24. Your Distinct Point of View Starts Here Customer Status Quo Define your target “status quos” Outcome Outcome Outcome at risk at risk at risk Identify executive outcomes at-risk Threats Threats Threats Reveal threats, problems and missed Problems Problems Problems opportunities for each outcome that need to Misses Misses Misses be solved to reach desired outcome New Needs New Needs New Needs Re-define the needs and point to a solution that aligns those needs to your unique or advantaged strengths Solution Solution Solution Describe the business impact, including New End New End New End customer stories with contrast before and State State State after the solution
  • 25. Target Customer Status Quo Profile • What are they doing today? • Why do they consider it safe? • Where are the gaps that will make it unsafe?
  • 26. Objective/ Objective/ Outcome #1 Outcome #2 Target Customer Status Quo Profile Objective/ • Desired outcome description Outcome #3 • Compelling industry fact(s) • Challenge framing questions
  • 27. Challenge 3 Challenge 2 Objective/ Objective/ Outcome #1 Outcome #2 Target Customer Status Quo Profile Objective/ Outcome #3 • Pain/impact/risk description Challenge 1 Challenge 3 • Urgent industry validation Challenge 2 • Solution explore questions
  • 28. Challenge 3 Challenge 2 Solution Story Objective/ Objective/ Outcome #1 Outcome #2 Target Customer Status Quo Profile Objective/ Outcome #3 • Your strengths that solve Challenge 1 Challenge 3 • What customer does better Challenge 2 • What this means Solution Solution (value) Story Story • Story with Solution contrast proof Story
  • 29. Conversation Roadmap Customer Customer Customer Outcome/Objective #1 Outcome/Objective #2 Outcome/Objective #3 Three Challenge-Solution Stories for each Outcome/Objective
  • 30. Who are you going to be?
  • 31. What the best are doing different