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December 1, 2017 1DXC Proprietary and Confidential December 1, 2017 1DXC Proprietary and Confidential
The Digital
Transformation Journey
Get ready for the day after tomorrow
December 1, 2017 2DXC Proprietary and Confidential
Source: https://youtu.be/shDMy232MAAe:
DXC Proprietary and Confidential
The Digital Transformation Challenge
DXC Proprietary and Confidential
Interface &
Customer Experience
= Brand of Tomorrow
DXC Proprietary and Confidential
data driven
intelligence
The Digital Transformation Challenge
DXC Proprietary and Confidential
data driven
intelligence
The Digital Transformation Toolset
Value
Proposition
Canvas
Business
Model
Canvas
Process
Optimization
Canvas
Big
Data
Canvas
Customer
Experience
Canvas
DXC Proprietary and Confidential
Innovation
Idea
Identify & Describe
Customer Segments
Design new
Business Model
Design new
Customer Experience
Test Value Proposition
& Hypothesis in
Customer Segment
Business IT
Design
Minimal viable
Product
Understand Customer Job
Design new Value
Proposition
Pilot, Implementation,
Operation
Digital Transformation Journey – Lean Startup Approach
DXC Proprietary and Confidential
Business Modeling
Value Proposition Design
Customer Experience
Trend Scouting
Research Design
Business
Model Lab
InnovationLab
Rapid Prototyping
Development
Integration
Startup Collaboration
Design
TestingPrototype
Incubation
The Incubation
Ecosystem
Testing
Network
Crowd Testing
Preprototyping
Legal Advise
Partner
Ecosystem
Agile DevOps Platforms
& Services
3
9
DXC Proprietary and Confidential
Why refueling a car
can’t be as easy as
driving an Uber Cab ?
Source: Badische Zeitung
11
December 1, 2017 12DXC Proprietary and Confidential
Prototype
DXC Proprietary and Confidential
The Product Development Approach
Beta
Iterate, Gather Data
& Harden
Live
Iterate, Maintain &
Optimize
Pre-Discovery
Define overall
Strategy & Direction
Continuous Adjustment
Discovery
User Segmentation
Observation &
Ideation
Underst. Customer Job
Design new Value
Proposition
Design CX
Design Business Model
1-2 weeks
Alpha
Prototype, Test &
Optimize
Design & Build
Minimal Viable
Product
Test Value Prop. &
Design Hypothesis
in Target Audience
Pivot
2-8 weeks
Start
Small
December 1, 2017 15DXC Proprietary and Confidential
Thank You!

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Bernd Gill at the Corporate Startup Summit 2017

  • 1. December 1, 2017 1DXC Proprietary and Confidential December 1, 2017 1DXC Proprietary and Confidential The Digital Transformation Journey Get ready for the day after tomorrow
  • 2. December 1, 2017 2DXC Proprietary and Confidential Source: https://youtu.be/shDMy232MAAe:
  • 3. DXC Proprietary and Confidential The Digital Transformation Challenge
  • 4. DXC Proprietary and Confidential Interface & Customer Experience = Brand of Tomorrow
  • 5. DXC Proprietary and Confidential data driven intelligence The Digital Transformation Challenge
  • 6. DXC Proprietary and Confidential data driven intelligence The Digital Transformation Toolset Value Proposition Canvas Business Model Canvas Process Optimization Canvas Big Data Canvas Customer Experience Canvas
  • 7. DXC Proprietary and Confidential Innovation Idea Identify & Describe Customer Segments Design new Business Model Design new Customer Experience Test Value Proposition & Hypothesis in Customer Segment Business IT Design Minimal viable Product Understand Customer Job Design new Value Proposition Pilot, Implementation, Operation Digital Transformation Journey – Lean Startup Approach
  • 8. DXC Proprietary and Confidential Business Modeling Value Proposition Design Customer Experience Trend Scouting Research Design Business Model Lab InnovationLab Rapid Prototyping Development Integration Startup Collaboration Design TestingPrototype Incubation The Incubation Ecosystem Testing Network Crowd Testing Preprototyping Legal Advise Partner Ecosystem Agile DevOps Platforms & Services
  • 9. 3 9
  • 10. DXC Proprietary and Confidential Why refueling a car can’t be as easy as driving an Uber Cab ? Source: Badische Zeitung
  • 11. 11
  • 12. December 1, 2017 12DXC Proprietary and Confidential Prototype
  • 13. DXC Proprietary and Confidential The Product Development Approach Beta Iterate, Gather Data & Harden Live Iterate, Maintain & Optimize Pre-Discovery Define overall Strategy & Direction Continuous Adjustment Discovery User Segmentation Observation & Ideation Underst. Customer Job Design new Value Proposition Design CX Design Business Model 1-2 weeks Alpha Prototype, Test & Optimize Design & Build Minimal Viable Product Test Value Prop. & Design Hypothesis in Target Audience Pivot 2-8 weeks
  • 15. December 1, 2017 15DXC Proprietary and Confidential Thank You!