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COPYRIGHT 2015 CORPORATE INSIGHT, INC.
AUTHOR: JOAN KAGAN
PUBLISHED: JANUARY 2015
ABOUT CORPORATE INSIGHT
Connect With Us
Corporate Insight provides competitive intelligence and user experience research to the nation’s
leading financial institutions. For over 20 years, the firm has tracked technological developments in the
financial services industry, identifying best practices in online banking and investing, online insurance,
mobile finance, active trading platforms, social media and other emerging areas. There are no
assumptions in Corporate Insight’s work – we use live accounts at all of the firms we research, providing
our clients with unparalleled, unbiased intelligence on the competition.
JOAN KAGAN
Senior Research Associate
(646) 751-6968
jkagan@corporateinsight.com
MEDIA INQUIRIES
Please Contact Intermarket Communications:
(212) 888-6115
corporateinsight@intermarket.com
Press Coverage
TABLE OF CONTENTS
 Introduction
 Annuity
o Allianz Essential Income 7
o New York Life Clear Income Fixed Annuity – FP Series
o Voya Wealth Builder Six and Eight
o Fidelity’s MetLife Accumulation Annuity
o Lincoln Deferred Income Solutions
o Principal Pivot Series Variable Annuity
 Life Insurance
o MetLife Secure Flex Universal Life
o AXA BrightLife Term Product Suite
o Lincoln Wealth Reserve SIUL
 Corporate Insight Syndicated Studies
 Corporate Insight Thought Leadership
 About the Author
INTRODUCTION
INTRODUCTION BACKGROUND
This quarterly slide deck
examines new product
releases from annuity carriers
and life insurers covered in
our Annuity Monitor and Life
Insurance Monitor research
services (see full coverage list
on next slide).
Inside, we provide a rundown
of the new products
introduced on the firm’s
websites in the fourth quarter
of 2014, and highlight their
key features.
FIRMS COVERED
Below is a list of the firms we track on a daily basis for our Annuity
Monitor and Life Insurance Monitor research services:
Annuity Monitor Life Insurance Monitor
o Allianz Life
o Athene
o AXA
o Fidelity
o Guardian Life
o ING/Voya
o Jackson
National
o John Hancock
o Lincoln
Financial
o MassMutual
o MetLife
o Nationwide
o New York Life
o Pacific Life
o The Principal
o Prudential
o TIAA-CREF
o Transamerica
o Vanguard
o AXA
o Genworth
Financial
o John Hancock
o Liberty Mutual
o Lincoln
Financial
o MassMutual
o MetLife
o Nationwide
o New York Life
o Northwestern
Mutual
o Pacific Life
o The Principal
Financial
o Prudential
o USAA
INTRODUCTION
ANNUITY PRODUCT RELEASES
ALLIANZ ESSENTIAL INCOME 7 ANNUITYANNUITIES
 Released in early November, the fixed index annuity provides two index
allocation options, as well as an option that can increase lifetime
withdrawal percentages, and a seven-year surrender charge period.
 An Essential Income Benefit rider is also available for an additional cost
and features increasing lifetime withdrawal percentages every year
until withdrawals begin.
 The product is made available for Wells Fargo clients through a Wells
Fargo Enhanced Index Annuity Platform.
NYL CLEAR INCOME FIXED ANNUITY – FP SERIESANNUITIES
 The New York Life fixed deferred annuity features secure, tax-deferred
lifetime income with flexibility that enables clients to choose when
they start receiving income payments, how much income they need
and how to receive their money.
 Clients who delay income
benefits will receive
additional income as the
benefit base can grow for
up to ten years or until
lifetime income
payments begin.
 A one-time early access
withdrawal is allowed
and will not affect income
growth.
VOYA WEALTH BUILDER SIX AND EIGHTANNUITIES
 The two deferred index annuity products both offer four interest-
crediting strategies with flexible premiums.
 Both products also offer a death benefit and a nursing home/terminal
illness waiver.
 An optional VoyaRenewalFLEX feature allows clients to withdraw all or
part of the accumulation value on or around the premium anniversary.
FIDELITY’S METLIFE ACCUMULATION ANNUITYANNUITIES
 Introduced in late November, this new deferred variable annuity
product is exclusive to Fidelity, which manages the underlying
investments held by contract holders.
 A key feature of the new MetLife Accumulation Annuity includes a
principal guarantee that converts an investor’s initial investment and is
adjusted for withdrawals contract holders take, which becomes fully
effective at 10 years following the annuity purchase.
 The MetLife Accumulation Annuity offers customers one investment
option: a Fidelity fund-of-funds portfolio that allocates 42% of assets to
U.S. stocks, 18% to international stocks, 35% to bonds and 5% to money
market funds.
LINCOLN DEFERRED INCOME SOLUTIONSANNUITIES
 Enhancements to the pre-existing Lincoln Deferred Income Solutions
annuity were unveiled in November.
 The firm added new flexible premium options and a shorter minimum
deferral period that allows clients to begin taking income as early as
thirteen months.
 The product allows clients to select when they begin receiving income
payments, and the payment amount is determined at the start of the
contract.
 Additionally, optional death benefit protection is available during the
deferral and income phases.
PRINCIPAL PIVOT SERIES VARIABLE ANNUITYANNUITIES
 The variable annuity product offers a broad assortment of investment
options with three different strategies that are personalized, guided or
involve asset allocation.
 An option available at no additional cost allows clients to transfer
portions of their account value to establish a guaranteed income
stream.
 The product’s “pivot” provides clients with the flexibility to change
investment options based on their life situation.
LIFE INSURANCE PRODUCT RELEASES
METLIFE SECURE FLEX UNIVERSAL LIFELIFEINSURANCE
 MetLife introduced a
universal life policy with
tax-deferred cash value
and built-in death benefit
guarantee in October.
 The MetLife Ultimate
Charge Guarantee ensures
that clients are aware of
policy charges at the end
of the death benefit
guarantee period.
 A Coverage Continuation Benefit offers built-in death benefit protection
until the insured reaches age 90.
 A responsive-design MetLife Secure Flex Universal Life standalone product
page provides sales and marketing resources for advisors, including videos
and PDF brochures.
AXA BRIGHTLIFE TERM PRODUCT SUITELIFEINSURANCE
 Unveiled in late November, the product suite consists of a one-year
and guaranteed level 10, 15 and 20 year products, and replaced the
pre-existing AXA Equitable Term Series.
 The majority of the product features remain the same, including the
guaranteed level premiums and optional living benefits rider.
 However, the new BrightLife Term 10, 15 and 20 year products now
offer BrightLife ART (annual renewable term) guaranteed premiums for
the first three policy years that never exceed the guaranteed maximum
premiums shown in the policy.
LIFEINSURANCE
 The new survivorship indexed universal life insurance product was
introduced in December.
 The policy provides an income tax-free death benefit at the end of the
second insured’s life, thus enabling policy holders to transfer a greater
inheritance to beneficiaries, provide proceeds to pay estate taxes,
continue a business or meet other financial needs.
 The new LifeEnhance Accelerated Benefits Rider – available with all SIUL
policies – provides access to tax-advantaged funds through acceleration
of the policy death benefit when insureds develop a qualifying
permanent chronic or terminal illness.
LINCOLN WEALTH PRESERVE SIUL PRODUCT
CORPORATEINSIGHTSYNDICATEDSTUDIES
18
CORPORATE INSIGHT SYNDICATED STUDIES
Transcending the Human Touch: Onboarding and
Product Strategy for Automated Investment Advice
Transcending the Human Touch provides an in-depth review of the online account opening and new client experience
offered by a dozen leading investing startups, capturing the journey from prospect to funded account owner. It also
addresses dozens of strategic and tactical questions regarding the best way to deliver advice online without a human
intermediary. The study provides specific, actionable recommendations for how best to address these issues. Our
guidance draws on three years of research on the investing startup space, including dozens of interviews with industry
leaders and entrepreneurs.
Release Date: August 2014 | Download Study Preview
The Millennial Shift: Financial Services and the Digital Generation
With its 80 million members, the Millennial generation represents a potentially huge opportunity for financial services firms. But
Millennials also pose a clear challenge to the industry’s traditional marketing strategies and business models. They have different
preferences from their Boomer parents, particularly when it comes to financial products, technology and the way they interact
with companies. The Millennial Shift report explores these differences to help financial services marketers, product managers
and strategists better understand Millennials and identify effective tactics for marketing to and serving these individuals. The
study features proprietary survey data and insights from subject matter experts within and outside the financial services
industry.
Release Date: April 2014 | Download Study Preview
2014 Investor Survey Report
CI’s 2014 Investor Survey Report examines the relationship between retail investors and their brokerage firms,
identifying the Web and mobile features that matter most to different types of investors and have the greatest impact
on their overall satisfaction. Our analysis explores the behaviors and preferences of key demographic groups including
mass affluent and high net worth investors, mobile brokerage users, active traders and more. This study answers three
questions about investors: What do investors consider the most important website and mobile features? What
activities do investors perform using their firm's website and mobile app? How can firms improve their offerings to
enhance client satisfaction?
Release Date: June 2014 | Download Study Preview
CORPORATE INSIGHT THOUGHT LEADERSHIP
19
User Insights Vol. 3: Retirement Plan Websites Disappoint Millennial Participants
Our latest User Insights usability study features analysis of the DC plan platform’s UX strengths and weaknesses from
the perspective of actual Millennial participants, and test results for four leading defined contribution plan providers:
Fidelity, J.P., TIAA-CREF and VALIC.
Online Communities Across Financial Services: American Express, Bank of America and TIAA-CREF
This slide deck examines the design and capabilities offered by each firm’s online community, with a focus on
noteworthy site features. We also provide tips for financial services firms looking to improve their online
communities.
The Complete Bitcoin User Experience: Mining, Exchanges, Wallets and Beyond
This study provides a detailed analysis of how Bitcoins are created, traded and stored. The study includes reviews of
the top websites and online services driving the Bitcoin marketplace including Slush’s Pool, Blockchain.info and
Coinbase among others.
2014 Mobile Finance Trends and Innovations
This study draws on our ongoing tracking of the industry, as well as relevant developments outside of the financial
services space. This study includes commentary on mobile developments, key takeaways for financial services firms
and thoughts on what is next for mobile finance.
Senior Citizens & Mobile Finance: Design & Support Solutions to Empower the Senior Set
Using CI’s user-testing expertise and ongoing mobile finance research, this slide deck highlights specific areas where
seniors may struggle with financial services apps and offers design and support solutions that will give this valuable
audience the comfort and confidence to engage in mobile finance.
ABOUT THE AUTHORABOUTTHEAUTHOR
Joan Kagan
Senior Research Associate
Annuity Monitor and Life Insurance Monitor
Joan Kagan is a Senior Research Associate for Corporate Insight’s Annuity Monitor and Life
Insurance Monitor research services. She has conducted extensive research on the annuities
and life insurance industries, examining the online platforms, customer service capabilities
and technological innovations offered to prospective investors, clients and financial
professionals. This quarterly study is the result of Joan’s ongoing research into product
releases from leading annuity and life insurance providers.
Joan graduated cum laude from New York University in 2013.
Contact Joan Kagan:
(646) 751-6968
jkagan@corporateinsight.com
Connect with Joan
Connect with CI
Annuity Monitor, Life Insurance Monitor and P&C Monitor are service marks of Corporate Insight, Inc.; all rights reserved.
20

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Annuity and Life Insurance Product Update - Q4 2014

  • 1. COPYRIGHT 2015 CORPORATE INSIGHT, INC. AUTHOR: JOAN KAGAN PUBLISHED: JANUARY 2015
  • 2. ABOUT CORPORATE INSIGHT Connect With Us Corporate Insight provides competitive intelligence and user experience research to the nation’s leading financial institutions. For over 20 years, the firm has tracked technological developments in the financial services industry, identifying best practices in online banking and investing, online insurance, mobile finance, active trading platforms, social media and other emerging areas. There are no assumptions in Corporate Insight’s work – we use live accounts at all of the firms we research, providing our clients with unparalleled, unbiased intelligence on the competition. JOAN KAGAN Senior Research Associate (646) 751-6968 jkagan@corporateinsight.com MEDIA INQUIRIES Please Contact Intermarket Communications: (212) 888-6115 corporateinsight@intermarket.com Press Coverage
  • 3. TABLE OF CONTENTS  Introduction  Annuity o Allianz Essential Income 7 o New York Life Clear Income Fixed Annuity – FP Series o Voya Wealth Builder Six and Eight o Fidelity’s MetLife Accumulation Annuity o Lincoln Deferred Income Solutions o Principal Pivot Series Variable Annuity  Life Insurance o MetLife Secure Flex Universal Life o AXA BrightLife Term Product Suite o Lincoln Wealth Reserve SIUL  Corporate Insight Syndicated Studies  Corporate Insight Thought Leadership  About the Author
  • 5. INTRODUCTION BACKGROUND This quarterly slide deck examines new product releases from annuity carriers and life insurers covered in our Annuity Monitor and Life Insurance Monitor research services (see full coverage list on next slide). Inside, we provide a rundown of the new products introduced on the firm’s websites in the fourth quarter of 2014, and highlight their key features.
  • 6. FIRMS COVERED Below is a list of the firms we track on a daily basis for our Annuity Monitor and Life Insurance Monitor research services: Annuity Monitor Life Insurance Monitor o Allianz Life o Athene o AXA o Fidelity o Guardian Life o ING/Voya o Jackson National o John Hancock o Lincoln Financial o MassMutual o MetLife o Nationwide o New York Life o Pacific Life o The Principal o Prudential o TIAA-CREF o Transamerica o Vanguard o AXA o Genworth Financial o John Hancock o Liberty Mutual o Lincoln Financial o MassMutual o MetLife o Nationwide o New York Life o Northwestern Mutual o Pacific Life o The Principal Financial o Prudential o USAA INTRODUCTION
  • 8. ALLIANZ ESSENTIAL INCOME 7 ANNUITYANNUITIES  Released in early November, the fixed index annuity provides two index allocation options, as well as an option that can increase lifetime withdrawal percentages, and a seven-year surrender charge period.  An Essential Income Benefit rider is also available for an additional cost and features increasing lifetime withdrawal percentages every year until withdrawals begin.  The product is made available for Wells Fargo clients through a Wells Fargo Enhanced Index Annuity Platform.
  • 9. NYL CLEAR INCOME FIXED ANNUITY – FP SERIESANNUITIES  The New York Life fixed deferred annuity features secure, tax-deferred lifetime income with flexibility that enables clients to choose when they start receiving income payments, how much income they need and how to receive their money.  Clients who delay income benefits will receive additional income as the benefit base can grow for up to ten years or until lifetime income payments begin.  A one-time early access withdrawal is allowed and will not affect income growth.
  • 10. VOYA WEALTH BUILDER SIX AND EIGHTANNUITIES  The two deferred index annuity products both offer four interest- crediting strategies with flexible premiums.  Both products also offer a death benefit and a nursing home/terminal illness waiver.  An optional VoyaRenewalFLEX feature allows clients to withdraw all or part of the accumulation value on or around the premium anniversary.
  • 11. FIDELITY’S METLIFE ACCUMULATION ANNUITYANNUITIES  Introduced in late November, this new deferred variable annuity product is exclusive to Fidelity, which manages the underlying investments held by contract holders.  A key feature of the new MetLife Accumulation Annuity includes a principal guarantee that converts an investor’s initial investment and is adjusted for withdrawals contract holders take, which becomes fully effective at 10 years following the annuity purchase.  The MetLife Accumulation Annuity offers customers one investment option: a Fidelity fund-of-funds portfolio that allocates 42% of assets to U.S. stocks, 18% to international stocks, 35% to bonds and 5% to money market funds.
  • 12. LINCOLN DEFERRED INCOME SOLUTIONSANNUITIES  Enhancements to the pre-existing Lincoln Deferred Income Solutions annuity were unveiled in November.  The firm added new flexible premium options and a shorter minimum deferral period that allows clients to begin taking income as early as thirteen months.  The product allows clients to select when they begin receiving income payments, and the payment amount is determined at the start of the contract.  Additionally, optional death benefit protection is available during the deferral and income phases.
  • 13. PRINCIPAL PIVOT SERIES VARIABLE ANNUITYANNUITIES  The variable annuity product offers a broad assortment of investment options with three different strategies that are personalized, guided or involve asset allocation.  An option available at no additional cost allows clients to transfer portions of their account value to establish a guaranteed income stream.  The product’s “pivot” provides clients with the flexibility to change investment options based on their life situation.
  • 15. METLIFE SECURE FLEX UNIVERSAL LIFELIFEINSURANCE  MetLife introduced a universal life policy with tax-deferred cash value and built-in death benefit guarantee in October.  The MetLife Ultimate Charge Guarantee ensures that clients are aware of policy charges at the end of the death benefit guarantee period.  A Coverage Continuation Benefit offers built-in death benefit protection until the insured reaches age 90.  A responsive-design MetLife Secure Flex Universal Life standalone product page provides sales and marketing resources for advisors, including videos and PDF brochures.
  • 16. AXA BRIGHTLIFE TERM PRODUCT SUITELIFEINSURANCE  Unveiled in late November, the product suite consists of a one-year and guaranteed level 10, 15 and 20 year products, and replaced the pre-existing AXA Equitable Term Series.  The majority of the product features remain the same, including the guaranteed level premiums and optional living benefits rider.  However, the new BrightLife Term 10, 15 and 20 year products now offer BrightLife ART (annual renewable term) guaranteed premiums for the first three policy years that never exceed the guaranteed maximum premiums shown in the policy.
  • 17. LIFEINSURANCE  The new survivorship indexed universal life insurance product was introduced in December.  The policy provides an income tax-free death benefit at the end of the second insured’s life, thus enabling policy holders to transfer a greater inheritance to beneficiaries, provide proceeds to pay estate taxes, continue a business or meet other financial needs.  The new LifeEnhance Accelerated Benefits Rider – available with all SIUL policies – provides access to tax-advantaged funds through acceleration of the policy death benefit when insureds develop a qualifying permanent chronic or terminal illness. LINCOLN WEALTH PRESERVE SIUL PRODUCT
  • 18. CORPORATEINSIGHTSYNDICATEDSTUDIES 18 CORPORATE INSIGHT SYNDICATED STUDIES Transcending the Human Touch: Onboarding and Product Strategy for Automated Investment Advice Transcending the Human Touch provides an in-depth review of the online account opening and new client experience offered by a dozen leading investing startups, capturing the journey from prospect to funded account owner. It also addresses dozens of strategic and tactical questions regarding the best way to deliver advice online without a human intermediary. The study provides specific, actionable recommendations for how best to address these issues. Our guidance draws on three years of research on the investing startup space, including dozens of interviews with industry leaders and entrepreneurs. Release Date: August 2014 | Download Study Preview The Millennial Shift: Financial Services and the Digital Generation With its 80 million members, the Millennial generation represents a potentially huge opportunity for financial services firms. But Millennials also pose a clear challenge to the industry’s traditional marketing strategies and business models. They have different preferences from their Boomer parents, particularly when it comes to financial products, technology and the way they interact with companies. The Millennial Shift report explores these differences to help financial services marketers, product managers and strategists better understand Millennials and identify effective tactics for marketing to and serving these individuals. The study features proprietary survey data and insights from subject matter experts within and outside the financial services industry. Release Date: April 2014 | Download Study Preview 2014 Investor Survey Report CI’s 2014 Investor Survey Report examines the relationship between retail investors and their brokerage firms, identifying the Web and mobile features that matter most to different types of investors and have the greatest impact on their overall satisfaction. Our analysis explores the behaviors and preferences of key demographic groups including mass affluent and high net worth investors, mobile brokerage users, active traders and more. This study answers three questions about investors: What do investors consider the most important website and mobile features? What activities do investors perform using their firm's website and mobile app? How can firms improve their offerings to enhance client satisfaction? Release Date: June 2014 | Download Study Preview
  • 19. CORPORATE INSIGHT THOUGHT LEADERSHIP 19 User Insights Vol. 3: Retirement Plan Websites Disappoint Millennial Participants Our latest User Insights usability study features analysis of the DC plan platform’s UX strengths and weaknesses from the perspective of actual Millennial participants, and test results for four leading defined contribution plan providers: Fidelity, J.P., TIAA-CREF and VALIC. Online Communities Across Financial Services: American Express, Bank of America and TIAA-CREF This slide deck examines the design and capabilities offered by each firm’s online community, with a focus on noteworthy site features. We also provide tips for financial services firms looking to improve their online communities. The Complete Bitcoin User Experience: Mining, Exchanges, Wallets and Beyond This study provides a detailed analysis of how Bitcoins are created, traded and stored. The study includes reviews of the top websites and online services driving the Bitcoin marketplace including Slush’s Pool, Blockchain.info and Coinbase among others. 2014 Mobile Finance Trends and Innovations This study draws on our ongoing tracking of the industry, as well as relevant developments outside of the financial services space. This study includes commentary on mobile developments, key takeaways for financial services firms and thoughts on what is next for mobile finance. Senior Citizens & Mobile Finance: Design & Support Solutions to Empower the Senior Set Using CI’s user-testing expertise and ongoing mobile finance research, this slide deck highlights specific areas where seniors may struggle with financial services apps and offers design and support solutions that will give this valuable audience the comfort and confidence to engage in mobile finance.
  • 20. ABOUT THE AUTHORABOUTTHEAUTHOR Joan Kagan Senior Research Associate Annuity Monitor and Life Insurance Monitor Joan Kagan is a Senior Research Associate for Corporate Insight’s Annuity Monitor and Life Insurance Monitor research services. She has conducted extensive research on the annuities and life insurance industries, examining the online platforms, customer service capabilities and technological innovations offered to prospective investors, clients and financial professionals. This quarterly study is the result of Joan’s ongoing research into product releases from leading annuity and life insurance providers. Joan graduated cum laude from New York University in 2013. Contact Joan Kagan: (646) 751-6968 jkagan@corporateinsight.com Connect with Joan Connect with CI Annuity Monitor, Life Insurance Monitor and P&C Monitor are service marks of Corporate Insight, Inc.; all rights reserved. 20