Presentation given to AODA on the methodology of inclusive design and accessibility I employ in my practice. Seen through the case study of the Canadian Museum for Human Rights.
1. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
A Methodology of Inclusion
Canadian Museum for Human Rights
• 2017-07-05
Corey Timpson
Corey Timpson Design Inc.
www.coreytimpson.com
@coreytimpson
2. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Premise
Rather than design and develop something and then figure
out how to make it accessible, we design with all
audiences, and all abilities, in mind from the outset.
“Inclusion” would also address cultural, linguistic, and
other dynamics of difference.
3. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Foundation
Inclusive Design Advisory Council (IDAC)
IDAC-WG
Make informed business decisions.
Build awareness among staff, visitors, and museum field.
4. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Prerequisites
Environmental Scan
Smithsonian Accessibility Guidelines
Museum of Science London, Building Accessible Exhibition
Musée de la civilisation Québec
National Building Code
Provincial Building Code
WCAG 2.0
+ more
5. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Inclusive Design
Graphic Design
6. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Inclusive Design
Graphic Design
7. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Inclusive Design
Graphic Design
8. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Inclusive Design
Environmental Design
9. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Inclusive Design
Environmental Design
10. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Inclusive Design
Environmental Design
11. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Inclusive Design
Digital Design
12. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Inclusive Design
Digital Design
13. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Inclusive Design
Media Design
14. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Inclusive Design
Media Design
15. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Inclusive Design
Media Design
16. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Inclusive Design
Media Design
17. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Inclusive Design
Ecosystem
18. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Innovation
19. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Universal Access Point (UAP)
System of 5 components
1. Cane detectable floor strip
2. Tactile marker
3. Mobile App
4. iBeacon
5. Content Management System
20. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Universal Access Point (UAP)
Cane-detectable tactile floor strip
21. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Universal Access Point (UAP)
Tactile marker
22. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Universal Access Point (UAP)
iBeacon
23. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Universal Access Point (UAP)
Mobile app
24. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Universal Access Point (UAP)
UAP in mixed-media installation
25. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Universal Access Point (UAP)
UAP Scalability
26. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Universal Keypad (UKP)
Navigation of digital interfaces
Navigation of tangible interfaces
Standardized approach through all instances of digital
interaction.
+ zoom, volume control, wrist support
27. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Universal Keypad (UKP)
Concept Design
28. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Universal Keypad (UKP)
Sematic software standardization
29. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Universal Keypad (UKP)
Prototype
30. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Universal Keypad (UKP)
In-situ UKP-I
31. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Universal Keypad (UKP)
In-situ UKP-I
32. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Universal Keypad (UKP)
In-situ UKP-A
33. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Mobile Application
Driver for development was Inclusive Design
Available for iOS and Android
Available in English and French
34. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Mobile Application
Driver for development was Inclusive Design
Available for iOS, Android
Available in English, French
Available in ASL, LSQ
Available in AD English, AD French
35. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Mobile Application
ASL, LSQ, AD Eng, AD Fra Self Guided Tours
36. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Critical Findings
37. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Ecosystem
• 95 digital installations
• +100 hours of video
• 100,000 words of text
• +300 objects/artefacts
• 19 Mixed Media / Immersive Environments
• 1 Web site
• 1 Mobile Program + 2 installation specific applications
• Digital Signage System (5 different instances)
• 2 Temporary exhibition spaces
• Geometrically non-standard building
38. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Implications
Prototyping & Testing were critical
39. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Implications
Prototyping & Testing
40. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Implications
Prototyping & Testing
41. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Implications
Prototyping & Testing
42. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Implications
Prototyping & Testing
43. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Implications
Prototyping & Testing
44. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Implications
Prototyping & Testing
45. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Implications
Prototyping & Testing
46. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Implications
Prototyping & Testing
47. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Implications
Prototyping & Testing were critical
Developing tools in order to solicit usable and pointed
feedback.
48. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Implications
Soliciting Good Feedback (ie. constructive criticism)
49. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Implications
Soliciting Good Feedback (ie. constructive criticism)
50. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Implications
Prototyping & Testing were critical
Developing tools in order to solicit usable and pointed
feedback.
Redundancy. Redundancy.
51. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Implications
Redundancy
52. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Implications
Redundancy
53. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Implications
Redundancy
54. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Implications
Prototyping & testing were critical
Developing tools in order to solicit usable and pointed
feedback.
Redundancy. Redundancy.
Visitor experience is from A-Z
55. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Implications
Visitor Experience
56. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Implications
Visitor Experience
57. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Implications
Visitor Experience
58. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Implications
Visitor Experience
59. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Implications
Visitor Experience
60. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Critical Findings
The work is never done.
Fostering a culture of iterative and consistent evolution is
key.
Accepting and embracing criticism and using it as fuel.
Be deliberate.
61. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
62. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Critical Findings
• Rick Hansen Foundation Circle of Excellent (2017)
• International Association of Universal Design Gold (2016)
• International Jodi Award (2015)
• AAM MUSE Gold Award - Mobile Applications (2015)
• Design Access Award - Accessible Environments (2015)
• Canadian Foundation for Physically Disabled Persons (2015)
Many more.
63. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Conclusions
The methodology is the most important. Everything else is
an output.
Inclusive thinking has become a key characteristic of the
corporate culture.
And this is the measure of success.
64. Click to edit Master title style
Click to edit Master subtitle style
Edit Master text styles
Corey Timpson
Corey Timpson Design Inc.
www.coreytimpson.com
@coreytimpson