1. Rennoc1991@gmail.com 317-642-7269
3711 S 375 E Waldron, IN 46182
CONNER MCCOMAS
OBJECTIVE I wish for the opportunity to flex my abilities for a progressive
company that is always on the cutting edge of hospitality and
customer service
EDUCATION INDIANAPOLIS UNIVERSITY-PURDUE UNIVERISTYINDIANAPOLIS—COMMUNICATIONS B.A. (2014)
Lambda Pi Eta Honor Society Member
Organizational Communications
InterpersonalCommunications
Communications Research—Qualitative/Quantitative
New Media Research
Tourism/Event Management
Acting
American Sign Language
Business Studies—Microsoft Excel, Access
Dean’s List—8 Semesters
EXPERIENCE FrontDesk Agent, Courtyard by Marriott September 2014—Present
Check-in and Checkout all guests in a friendly,timely and professional manner
Diagnose and resolve any guest service issues including billing issues and room issues
Use Guest’s name and personalize each guest experience
Make reservations for future guests and provide information for the surrounding area
Recipient of Associate of the Month-December 2014
Event Services, JW Marriot Indianapolis March 2014—August 2014
Assist guests in a timely, efficient and polite manner
Set up events ranging from meetings of VIP guests, to receptions of over 2000 people
Exceed guest expectations during their every visit
Know surrounding area well enough to provide guests with several maritime options
Turn rooms to newevents in a very fast manner
Customer Service, Dollar Tree corporation July 2011—March 2014
Assist customers in a variety of ways
Implement Problem solving skills
Assist customers on purchases
Trained 13 new employees and worked on many projects as a team
Awarded title of cashier/stocker of the week numerous times
SKILLS & ABILITIES Extensive Communication Skills & Theme Park Knowledge
Excel in speaking to large groups and giving presentations
Thorough understanding of organizational communications
Relaying information accurately between parties
Qualitative Analysis/Survey Administering
Proficient in FOSSE computer program
Excel, Access, Word, PowerPoint 2007-2013
Microsoft Windows XP, Vista, 7, 8 ---Mac OSX
Accumulating more than 200 hours of volunteer work and charity engagements
Guest Services and hospitality
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REFERENCES TommySmithCHA
General Manager—Courtyard by Marriott
Hotel—812-424-4242
Cell—502-299-8903
NoahRasche
Assistant General Manager—Courtyard by Marriott
Hotel—812-424-4242
Cell—812-664-4903
Nathan Weirich
Senior EventServices Manager—JW Marriott Indianapolis
Hotel—317-860-5800
Direct—317-860-6560
Fax—317-860-5810
JesusAdaleVicente
EventServices Manager—JW Marriott Indianapolis
Hotel--317-860-5800
Direct--317-860-6560
RyanNave
EventServices Lead Supervisor—JWMarriott Indianapolis
Direct—317-860-6560
Cell—317-979-5291
Randall Reyes
JWMarriot Indianapolis EventServices Coworker
Cell--(505)-301-5154
ChristyMerchant
Waldron Elementary School Principal/Employer
School--(765)-525-6505
Emily Moore
DollarTree Management/Employer
Cell--(317)-642-7272
Jim Stafford
FormerEconomicsInstructor
Cell--(317)392-4782