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Rennoc1991@gmail.com 317-642-7269
3711 S 375 E Waldron, IN 46182
CONNER MCCOMAS
OBJECTIVE I wish for the opportunity to flex my abilities for a progressive
company that is always on the cutting edge of hospitality and
customer service
EDUCATION INDIANAPOLIS UNIVERSITY-PURDUE UNIVERISTYINDIANAPOLIS—COMMUNICATIONS B.A. (2014)
Lambda Pi Eta Honor Society Member
 Organizational Communications
 InterpersonalCommunications
 Communications Research—Qualitative/Quantitative
 New Media Research
 Tourism/Event Management
 Acting
 American Sign Language
 Business Studies—Microsoft Excel, Access
 Dean’s List—8 Semesters
EXPERIENCE FrontDesk Agent, Courtyard by Marriott September 2014—Present
 Check-in and Checkout all guests in a friendly,timely and professional manner
 Diagnose and resolve any guest service issues including billing issues and room issues
 Use Guest’s name and personalize each guest experience
 Make reservations for future guests and provide information for the surrounding area
 Recipient of Associate of the Month-December 2014
Event Services, JW Marriot Indianapolis March 2014—August 2014
 Assist guests in a timely, efficient and polite manner
 Set up events ranging from meetings of VIP guests, to receptions of over 2000 people
 Exceed guest expectations during their every visit
 Know surrounding area well enough to provide guests with several maritime options
 Turn rooms to newevents in a very fast manner
Customer Service, Dollar Tree corporation July 2011—March 2014
 Assist customers in a variety of ways
 Implement Problem solving skills
 Assist customers on purchases
 Trained 13 new employees and worked on many projects as a team
 Awarded title of cashier/stocker of the week numerous times
SKILLS & ABILITIES  Extensive Communication Skills & Theme Park Knowledge
 Excel in speaking to large groups and giving presentations
 Thorough understanding of organizational communications
 Relaying information accurately between parties
 Qualitative Analysis/Survey Administering
 Proficient in FOSSE computer program
 Excel, Access, Word, PowerPoint 2007-2013
 Microsoft Windows XP, Vista, 7, 8 ---Mac OSX
 Accumulating more than 200 hours of volunteer work and charity engagements
 Guest Services and hospitality
Page 2
REFERENCES TommySmithCHA
General Manager—Courtyard by Marriott
Hotel—812-424-4242
Cell—502-299-8903
NoahRasche
Assistant General Manager—Courtyard by Marriott
Hotel—812-424-4242
Cell—812-664-4903
Nathan Weirich
Senior EventServices Manager—JW Marriott Indianapolis
Hotel—317-860-5800
Direct—317-860-6560
Fax—317-860-5810
JesusAdaleVicente
EventServices Manager—JW Marriott Indianapolis
Hotel--317-860-5800
Direct--317-860-6560
RyanNave
EventServices Lead Supervisor—JWMarriott Indianapolis
Direct—317-860-6560
Cell—317-979-5291
Randall Reyes
JWMarriot Indianapolis EventServices Coworker
Cell--(505)-301-5154
ChristyMerchant
Waldron Elementary School Principal/Employer
School--(765)-525-6505
Emily Moore
DollarTree Management/Employer
Cell--(317)-642-7272
Jim Stafford
FormerEconomicsInstructor
Cell--(317)392-4782

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Resume-ConnerMcComas 2015 LinkedIn

  • 1. Rennoc1991@gmail.com 317-642-7269 3711 S 375 E Waldron, IN 46182 CONNER MCCOMAS OBJECTIVE I wish for the opportunity to flex my abilities for a progressive company that is always on the cutting edge of hospitality and customer service EDUCATION INDIANAPOLIS UNIVERSITY-PURDUE UNIVERISTYINDIANAPOLIS—COMMUNICATIONS B.A. (2014) Lambda Pi Eta Honor Society Member  Organizational Communications  InterpersonalCommunications  Communications Research—Qualitative/Quantitative  New Media Research  Tourism/Event Management  Acting  American Sign Language  Business Studies—Microsoft Excel, Access  Dean’s List—8 Semesters EXPERIENCE FrontDesk Agent, Courtyard by Marriott September 2014—Present  Check-in and Checkout all guests in a friendly,timely and professional manner  Diagnose and resolve any guest service issues including billing issues and room issues  Use Guest’s name and personalize each guest experience  Make reservations for future guests and provide information for the surrounding area  Recipient of Associate of the Month-December 2014 Event Services, JW Marriot Indianapolis March 2014—August 2014  Assist guests in a timely, efficient and polite manner  Set up events ranging from meetings of VIP guests, to receptions of over 2000 people  Exceed guest expectations during their every visit  Know surrounding area well enough to provide guests with several maritime options  Turn rooms to newevents in a very fast manner Customer Service, Dollar Tree corporation July 2011—March 2014  Assist customers in a variety of ways  Implement Problem solving skills  Assist customers on purchases  Trained 13 new employees and worked on many projects as a team  Awarded title of cashier/stocker of the week numerous times SKILLS & ABILITIES  Extensive Communication Skills & Theme Park Knowledge  Excel in speaking to large groups and giving presentations  Thorough understanding of organizational communications  Relaying information accurately between parties  Qualitative Analysis/Survey Administering  Proficient in FOSSE computer program  Excel, Access, Word, PowerPoint 2007-2013  Microsoft Windows XP, Vista, 7, 8 ---Mac OSX  Accumulating more than 200 hours of volunteer work and charity engagements  Guest Services and hospitality
  • 2. Page 2 REFERENCES TommySmithCHA General Manager—Courtyard by Marriott Hotel—812-424-4242 Cell—502-299-8903 NoahRasche Assistant General Manager—Courtyard by Marriott Hotel—812-424-4242 Cell—812-664-4903 Nathan Weirich Senior EventServices Manager—JW Marriott Indianapolis Hotel—317-860-5800 Direct—317-860-6560 Fax—317-860-5810 JesusAdaleVicente EventServices Manager—JW Marriott Indianapolis Hotel--317-860-5800 Direct--317-860-6560 RyanNave EventServices Lead Supervisor—JWMarriott Indianapolis Direct—317-860-6560 Cell—317-979-5291 Randall Reyes JWMarriot Indianapolis EventServices Coworker Cell--(505)-301-5154 ChristyMerchant Waldron Elementary School Principal/Employer School--(765)-525-6505 Emily Moore DollarTree Management/Employer Cell--(317)-642-7272 Jim Stafford FormerEconomicsInstructor Cell--(317)392-4782