CONFENIS 2012

erp enterprise resource planning bpm ict business process management software as a service business process social media health ehealth mrp eis sap cloud computing software crm ghent social crm e-commerce crisiscommunicatie dms research vlerick business school deloitte saas double-entry bookkeeping system service-oriented architecture open source social business hospital information system it governance ict strategie byod change management business intelligence information security ict-skills augmented reality supply chain role modelling strategic planning strategic management contract electre privacy new normal zorg kmo information systems belgium call for papers call for paper enterprise architecture customer relationship management