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The use and usefulness of
employee engagement
surveys: myths and
realities
Copenhagen Business School 11.09.2015
Thomas Møller Jeppesen
HR Manager, Executive HR
“Inspire to the best value-
adding use of The LEGO
Groups HR core processes”
©2014 The LEGO GroupPage 2
The LEGO Group at a glance
Why do we want everything to be
awesome
How we make The LEGO Group the best
place to work in the world
What are the key drives for highly
engaged LEGO employees
Employee Engagement
The LEGO Group at a glance
©2014 The LEGO GroupPage 3
Why do we want everything to be awesome
©2014 The LEGO GroupPage 4
Sustain core commercial and
operational momentum
Create the organization of the future
Expand global
presence
Become truly globalLeverage
digitalization
Part of our strategyPart of who we are
How we make
The LEGO Group
the best place to
work in the world
©2011 The LEGO GroupPage 5
How we make The LEGO Group the best place to work
in the world
©2014 The LEGO GroupPage 6
A yearly employee engagement survey
Quarterly
E-NPS surveys
HuddleUp
Employee Engagement Task Force
LEGO
Leadership
©2014 The LEGO GroupPage 7
LEGO
Leadership
Knowing your role
Dream it…
Do it… Involve in it…
• Set the scene and ensure
understanding of Pulse results
• Outline engagement actions
• Establish clear cadence for
engagement agenda (team dialogues,
peer sparring, visual follow-up on actions
etc) …
• Involve and empower for
“shared responsibility”
• Appreciate diversity and
difference in perspective
• Celebrate progress
• Create a compelling engagement vision
(WHY do we do this)
• Set clear direction for engagement agenda,
not as a pulse event or a numbers game,
rather an ongoing focus on what makes a
difference for your team
• Balance circle of influence / concern focus
LEAD
ENGAGE
MANAGE
Questions?
©2014 The LEGO GroupPage 9
Feel free to reach out,
either directly on
Thomas.jeppesen@lego.com
or on Linked

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Lego presentation - The Use and Usefulness of Employee Engagement Surveys: Myths and Realities

  • 1. The use and usefulness of employee engagement surveys: myths and realities Copenhagen Business School 11.09.2015 Thomas Møller Jeppesen HR Manager, Executive HR “Inspire to the best value- adding use of The LEGO Groups HR core processes”
  • 2. ©2014 The LEGO GroupPage 2 The LEGO Group at a glance Why do we want everything to be awesome How we make The LEGO Group the best place to work in the world What are the key drives for highly engaged LEGO employees Employee Engagement
  • 3. The LEGO Group at a glance ©2014 The LEGO GroupPage 3
  • 4. Why do we want everything to be awesome ©2014 The LEGO GroupPage 4 Sustain core commercial and operational momentum Create the organization of the future Expand global presence Become truly globalLeverage digitalization Part of our strategyPart of who we are
  • 5. How we make The LEGO Group the best place to work in the world ©2011 The LEGO GroupPage 5
  • 6. How we make The LEGO Group the best place to work in the world ©2014 The LEGO GroupPage 6 A yearly employee engagement survey Quarterly E-NPS surveys HuddleUp Employee Engagement Task Force LEGO Leadership
  • 7. ©2014 The LEGO GroupPage 7 LEGO Leadership
  • 8. Knowing your role Dream it… Do it… Involve in it… • Set the scene and ensure understanding of Pulse results • Outline engagement actions • Establish clear cadence for engagement agenda (team dialogues, peer sparring, visual follow-up on actions etc) … • Involve and empower for “shared responsibility” • Appreciate diversity and difference in perspective • Celebrate progress • Create a compelling engagement vision (WHY do we do this) • Set clear direction for engagement agenda, not as a pulse event or a numbers game, rather an ongoing focus on what makes a difference for your team • Balance circle of influence / concern focus LEAD ENGAGE MANAGE
  • 9. Questions? ©2014 The LEGO GroupPage 9 Feel free to reach out, either directly on Thomas.jeppesen@lego.com or on Linked