The paper will discuss a wide range of public safety communications interoperability -related issues both with a view to the Canadian/US environment and their relevance to the Australia/New Zealand landscape. These include: - Public safety wireless broadband in North America; - Public safety interoperability strategic planning at the local, regional, state, national and international levels; - Trends in interoperability technology, including both voice- and data-related issues; - Next Generation (NG) 911 and its future in Canada and beyond; - Situational awareness, common/user-defined operating pictures, precision information environments, GIS systems, blue force tracking and location-based services; - 3D in-door tracking and location for firefighters and public safety responders; and, - Social media for emergency management (#SMEM). Inspector (Ret.) Lance Valcour O.O.M, Chair, Law Enforcement Information Management Section International Association of Chiefs of Police

1. @CITIG_Canada
Proudly
governed
by:
www.ci/g.ca
Public
safety
interoperability:
An
interna/onal
perspec/ve
Comms
Connect
2014
June
19th,
2014
Sydney,
NSW,
AU
@Lance_Valcour

2. www.ci/g.ca
Purpose:
Discuss
various
Interna/onal
Public
Safety
Interoperability
Issues
• Wireless
Broadband
in
North
America
&
interna5onally;
• Interoperability
&
Informa5on
Management
Strategic
Planning;
• Trends
in
interoperability
technology
(voice
&
data);
• Next
Genera5on
(NG)
9-­‐1-­‐1
(0-­‐0-­‐0);
• Situa5onal
awareness,
common/user
defined
opera5ng
pictures:
– Precision
Informa5on
Environments;
– Loca5on
Based
Services;
and,
– 3D
In-­‐door
Tracking
and
Loca5on
• Social
Media
for
Emergency
Management
(#SMEM);
• Unmanned
Ariel
Systems
(sUAS
aka:
UAS,
UAV,
drones);
and,
• Leadership,
culture,
challenges
and
opportuni5es.

3. www.ci/g.ca
Wearing
Three
Hats
• Chair,
Interna5onal
Associa5on
of
Chiefs
of
Police
“Law
Enforcement
Informa5on
Management
Sec5on”
www.theiacp.org
• Member,
Canadian
Associa5on
of
Chiefs
of
Police
“Informa5on
and
Communica5ons
Technology
Commiee”
www.cacp.ca
• Execu5ve
Director
(Ret.),
Canadian
Interoperability
Technology
Interest
Group
www.ci5g.ca

4. www.ci/g.ca
To
improve
Canadian
public
safety
interoperability
at
home
and
abroad
through
collabora5ve
efforts,
innova5on
and
leadership
CITIG
–
Our
Mission

5. www.ci/g.ca
• Well
documented
challenges
and
failures
Interoperability
—
In
the
U.S.
Naval
Yard
Shoo/ngs
9/11
Katrina/Sandy

6. www.ci/g.ca
Interna/onal
Christchurch,
NZ
Japan
Black
Saturday
Australia
Hai/

7. www.ci/g.ca
• Wildfires
in
mul5ple
jurisdic5ons
• Lac
Megan5c
Rail
Disaster
• Vancouver
Stanley
Cup
Riots
• Prairie/Quebec/Alberta
floods
• Eastern
Canada
Ice
Storm
• Concordia/Dawson
College
Shoo5ngs
In
Canada…

8. www.ci/g.ca
Public
Safety
Interoperability
Quotes
“Effec've
emergency
management
depends
on
the
quality
of
the
informa'on
and
tools
available
to
decision
makers
(including
the
community)
at
the
'me
decisions
need
to
be
made.”
Fire
Services
Commissioner
of
Victoria:
Informa/on
Interoperability
Blueprint
h^p://www.firecommissioner.vic.gov.au

9. www.ci/g.ca
Public
Safety
Interoperability
Strategic
Planning

11. www.ci/g.ca
It’s
not
about
the
technology.
It’s
about
people,
culture,
leadership
(at
all
levels)
&
the
willingness
to
change.
#1
Lesson

12. www.ci/g.ca
In
addi5on
to
the
large
number
of
challenges
we
face
in
planning
&
implemen5ng
new
technology
(funding,
coordina5on,
culture,
etc.)….
However…

13. www.ci/g.ca
Resul5ng
from
the
massive
push-­‐back
from
the
Snowden
affair,
privacy
advocates
are
becoming
even
more
vocal.
US
public
safety
agencies
are
seeing
unprecedented
privacy
focused
legisla5on
and
lobbying.
What
does
this
mean
for
all
of
us?
Privacy
Challenges
are
Increasing!

14. www.ci/g.ca
700
MHz
Broadband
for
Mission
Cri/cal
Public
Safety
DATA

15. www.ci/g.ca
FirstNet
hp://www.n5a.doc.gov/category/firstnet

16. www.ci/g.ca
Canada

17. www.ci/g.ca
The
Last
Spike
November
7,
1885

18. www.ci/g.ca
‘The
largest
public
safety
informa'on
and
communica'ons
technology
project
in
Canadian
history.’
More
at:
www.ac/on700.ca

19. www.ci/g.ca
Public
Safety
Broadband
Interna/onally

20. www.ci/g.ca
Australia
“The
commi^ee
recommends
that
the
Minister
for
Broadband,
Communica/ons
and
the
Digital
Economy
issue
a
Ministerial
Direc/on
to
the
Australian
Communica/ons
and
Media
Authority
to
allocate
20
MHz
of
con/guous
spectrum
in
the
700
MHz
band
for
the
purposes
of
a
public
safety
mobile
broadband
network.”
Parliamentary
Joint
Commiee
on
Law
Enforcement:
Spectrum
for
public
safety
mobile
broadband
–
Recommenda5on
#1
Released
July
2013

21. Fire
Services
Commissioner
Victoria
hp://www.firecommissioner.vic.gov.au/our-­‐work/current-­‐projects/informa5on-­‐interoperability-­‐
blueprint/

22. www.ci/g.ca
Informa/on
Interoperability
Blueprint
“The
true
currency
of
emergency
management
is,
and
has
always
been,
informa5on:
having
more
or
beer
physical
assets
(e.g.
trucks)
can
improve
the
effec5veness
of
an
emergency
response,
but
only
when
paired
with
good
informa5on
and
an
effec5ve
decision
making
process.
By
contrast,
good
informa5on
and
decision
making
can
already
be
enough
for
an
effec5ve
emergency
response,
especially
where
it
concerns
the
key
goal
of
preserving
human
life.”

23. www.ci/g.ca
New
Zealand

24. www.ci/g.ca
Europe

25. www.ci/g.ca
What’s
Missing?
Cohesive
na/onal
level
Tri-­‐Service
&
Emergency
Management
collabora/on
on
this
cri/cal
public
safety
issue.

26. • Provide
a
strategic
opportunity
for
open,
transparent
and
procurement-­‐free
dialogue
between
industry
and
public
safety
users.
• Offer
responders
from
mul5ple
jurisdic5ons
and
disciplines
the
opportunity
to
work
collabora5vely
whilst
gaining
insight
into
each
other’s
communi5es.
• Ensure
that
public
safety
and
emergency
management
leaders
have
a
voice
in
the
content
and
direc5on
of
future
Comms
Connect
events.
• Build
strong
alliances
through
linkages
within
their
respec5ve
networks/communi5es.
• Iden5fy
current
and
pending
poli5cal,
legisla5ve
and
regulatory
developments
that
may
impact
the
future
state
of
public
safety
informa5on
and
communica5ons
technology
(ICT).
• Advise
the
present
and
future
trends/needs
of
the
community.
Comms
Connect
–
Public
Safety
Advisory
Board
hp://www.radiocomms.com.au/news/67996-­‐Australian-­‐public-­‐safety-­‐advisory-­‐board-­‐formed

27. www.ci/g.ca
What
does
Public
Safety
Broadband
for
Mission
Cri/cal
DATA
mean
for
Land
Mobile
Radio?

28. h^p://www.safecomprogram.gov/oec/psce_brochure_052014_508.pdf

29. www.ci/g.ca
Snapshot
3
Workshops
3
Discussions
3
Slides

30. Canadian
Associa/on
of
Chiefs
of
Police
ICT
Workshop
Vancouver,
February
23rd
to
26th,
2014
hp://www.cacp.ca/index/eventscontent?contentId=1416

31. Interna/onal
Associa/on
of
Chiefs
of
Police
Law
Enforcement
Informa/on
Management
Sec/on
Conference
&
Expo
-­‐
Atlanta,
May
19th
to
22nd,
2014
hp://www.theiacp.org/LEIM-­‐Conference

32. World
Innova/on
Conference
on
Law
Enforcement
Informa/on
Management
Amsterdam,
June
10th
to
12th,
2014
hp://www.wicleim2014.com/

33. www.ci/g.ca
PUBLIC
SAFETY
CAPABILITIES
OF
INTEREST

34. www.ci/g.ca
Next
Genera5on
9-­‐1-­‐1
(NG9-­‐1-­‐1)
9-­‐1-­‐1

35. Good
News:
Next
Genera5on
9-­‐1-­‐1
is
coming!

36. Bad
News:
Next
Genera5on
9-­‐1-­‐1
is
coming!

37. Text
to
9-­‐1-­‐1
Photo
to
9-­‐1-­‐1
Video
to
9-­‐1-­‐1
9-­‐1-­‐1
(0-­‐0-­‐0)
Emergency
Management
Police
Paramedics
Fire
U/li/es
Private
Sector
700
MHz
Public
Safety
Broadband
Data
to
9-­‐1-­‐1
Commercial
Carriers

38. www.ci/g.ca
31%
24%
18%
22%
4%
15
minutes
or
less
16
to
30
minutes
31
to
60
minutes
More
than
60
minutes
Don't
know
38
1/3
think
emergency
services
would
respond
to
a
request
for
help
on
a
social
media
site
Amount
of
'me
it
would
take
for
emergency
services
to
respond
to
a
posted
request
for
help
2012
Canadian
red
cross
survey
Yes,
35%
No,
65%
One
hour
or
less:
74%
Fewer
respondents
aged
18-­‐34
expect
response
5me
to
be
one
hour
or
less
(61%)

39. www.ci/g.ca
CITIG
Submission
to
Regulator
• Need
to
make
understanding
impacts
of
NG9-­‐1-­‐1
(NG0-­‐0-­‐0)
a
priority
• Expec5ng
budget
increases
of
UP
TO
30%
• Important
to
increase
awareness
and
manage
expecta5ons
(Tri-­‐Services,
Poli5cal
Leaders,
Government,
etc.)
re
issues
such
as
Social
Media
….“NO,
you
CAN’T
Tweet
to
9-­‐1-­‐1!”
• Biggest
challenges:
– Na/onal
coordina/on
– Provincial/regional
funding
More
at:
www.ng911.ca

40. www.ci/g.ca
Addi/onal
Capabili/es
of
Interest

41. www.ci/g.ca
Social
Media
for
Emergency
Management

42. www.ci/g.ca
Loca/on
Based
Services

43. Sergeant
Mark
Lyell
BA
UQ
LLB
(Hons)
QUT
CPP
MAIPOL
MQLS
Dip
Public
Safety
(Policing)
Dip
Govt
(Mngt)
Dip
Pers
&
Ops
Mngt
POLICE
OPERATIONAL
SKILLS
AND
TACTICS
INSTRUCTOR
DISTRICT
FIREARMS
TRAINING
OFFICER
Prosecutor
QUEENSLAND
POLICE
SERVICE
AUSTRALIA
s5ng@powerup.com.au
Iden3fying
interna3onal
best
prac3ce
in
police
use
of
BWV
BODY WORN VIDEO

44. www.ci/g.ca
Small
Unmanned
Ariel
Systems
(sUAS
aka:
UAS,
UAV,
Drones)

45. www.ci/g.ca
Wireless
Telemetry/Biometric
System
also
Showcased

46. www.ci/g.ca
hp://wam.umd.edu/~mvandani/pda/lowfi3.html

47. www.ci/g.ca
hp://wisense.ca/#
Wireless
Sensors

48. www.ci/g.ca
Precision
Informa5on
Environments
hp://precisioninforma5on.org/

49. www.ci/g.ca
Key
Themes
for
Future
• Informa5on
Management
• Analy5cs
• Mobility
• M2M
• Shared
Environments
• Enhanced
Situa5onal
Awareness/User
Defined
Opera5ng
Pictures

50. www.ci/g.ca
Helping
public
safety
agencies
get
the
right
informa5on
to
the
right
people
at
the
right
5me
at
the
right
loca5on
on
the
right
devices.
In
other
words…

51. www.ci/g.ca
By
developing
informa5on
management
strategies
at
the
local,
regional,
state,
na5onal
and
interna5onal
levels.
How?

52. www.ci/g.ca
Famous
Winston
Churchill
Quote
“Gentlemen,
we
are
out
of
money;
Now
we
have
to
think!”

53. www.ci/g.ca
One
final
thought…

54. www.ci/g.ca
“What
can
you
and
no
one
else
do,
that
if
done
well,
would
make
the
most
important
difference
to
the
company?”
The
Effec5ve
Execu5ve,
1967
Peter
F
Drucker

55. www.ci/g.ca
Thank
You!
Inspector
(Ret.)
Lance
Valcour
O.O.M.
Chair
Law
Enforcement
Informa/on
Management
Sec/on
Interna/onal
Associa/on
of
Chiefs
of
Police
www.theiacp.org
Tel:
613-­‐371-­‐7808
lance.valcour@gmail.com
@Lance_Valcour
hp://www.linkedin.com/pub/lance-­‐valcour-­‐o-­‐o-­‐m/14/853/b35