Usability Testing a Public ERM: Worth the Effort?

Usability Testing a Public ERM: Worth the Effort? Stephanie Willen Brown Electronic Resource Librarian University of Connecticut January 8, 2008

Act Like a User ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Community College of Philadelphia http://www.ccp.edu/vpacaff/library/

Salt Lake Community College http://libweb.slcc.edu/index/library-resources

York County (ME) Community College http://ww.yccc.edu/library/library.asp

What *is* Usability? ,[object Object],[object Object]

“ Making Things Findable” ,[object Object],[object Object],[object Object]

Components of Usability ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Thinking Like a User ,[object Object],[object Object]

Consistency ,[object Object],[object Object],[object Object]

Reading Online is Like … ,[object Object],[object Object],[object Object],[object Object],[object Object]

Reading Online … Proust ,[object Object],Swann’s Way / Marcel Proust

Skimming Citations Online … ERIC search: African Americans & mathematics

Which is Easiest to Understand? Type Books | Journals | Reports | Videos | Web Sites Sciences Biology | Chemistry | Microbiology | Physics | Zoology Biology Books Chemistry Journals Microbiology Physics Reports Videos Web Sites Zoology ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Arguably … ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Jargon for Librarians ,[object Object],[object Object],[object Object],[object Object],[object Object]

Library Jargon to Students ,[object Object],[object Object]

Usability Testing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Redesigning the Research Database Locator ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Literature Review ,[object Object],[object Object],[object Object],http://gslis.simmons.edu/mw/browns/Usability

Sites We Liked ,[object Object],[object Object],[object Object],http://gslis.simmons.edu/mw/browns/Usability/Sites

Usage Log Analysis ,[object Object],[object Object],[object Object],[object Object]

Query Log Analysis ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Are these successful?

[object Object],[object Object],[object Object],housing market

Browse by Topic  Business

Usability Testing: 3 Rounds ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Usability Tasks ,[object Object],[object Object],[object Object],[object Object]

Databases by Title – find ERIC

Design Goals ,[object Object],[object Object],[object Object],[object Object],[object Object]

http://rdl.lib.uconn.edu/bySubject.php

Shortened Descriptions ,[object Object],[object Object],[object Object],[object Object]

Timeline … How Long?! ,[object Object],[object Object],[object Object],[object Object],[object Object]

From Ad Hoc to Rollout ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

UConn’s Next Steps ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

UConn Redesign Team ,[object Object],[object Object],[object Object],[object Object],[object Object]

Useful Usability Resources http://gslis.simmons.edu/mw/browns/Usability

“ PERM” FAQ http://gslis.simmons.edu/mw/browns/Usability/UConn-FAQ

Usability Testing: Worth the Effort! Tony Dungy Coach of the Indianapolis Colts Upon winning 2007 Superbowl

Usability Testing a Public ERM: Worth the Effort?

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