An examination of the steps necessary to generate word of mouth recommendations in your dental practice

1. "I can't wait to tell my friends"
How to turn your patients into your
unpaid sales force
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2. I cannot succeed because……
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3. I can succeed because……
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4. Successful habits
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5. Branded experiences
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6. Deliver the right direct marketing mix
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7. WOM Wobbles – why the
reluctance?
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8. WOM attitudes – set yourself up for
success
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9. WOM-time
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10. WOM methods
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11. WOM paper
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12. WOM paper
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13. WOM language
Are you happy with the clinical result we have achieved?
Are you happy with the customer service experience?
Can we remind you that our practice grows through personal recommendation.
We are looking for new patients and we would love to see more people like you.
Would you have any objection to taking 3 of our referral business cards and
passing them on to any family, friends or colleagues who you feel would benefit
from a visit to a practice like ours?
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14. WOM wins!
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15. How to be a magnet
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16. Half full or half empty?
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17. Dentistry Education Management