1. Claudette D. Brooks
3400 Forest Rose Court
District Heights, MD 20747
H: 240-318-2962
C: 718-795-6630
Email: Cloudybrooks@aol.com
OBJECTIVE: To participate as a team member in a dynamic work environment focused on
promoting and serving the community with growth and by providing superior value and service
EDUCATION:
PGCC – Psychology Major 01/2011 - Present
Largo, MD
Salvation Army - Continue Education - Certificate 04/2005 - 04/2005
NYC, NY
Lincoln Hospital - Acupuncture - Certificate 03/2003 - 03/2003
Bronx, NY
Phoenix House Program - Counselor (CSAC Training Program) 03/1999 - 09/1999
Brooklyn, NY
York College - Computer Specialist - Certificate 04/1998- 06/1998
Jamaica, Queens NY
Strayers Business College - Accounting/ Business 05/1979 - 09/1981
Washington, DC
EXPERIENCE:
So Other Might Eat Case Manager/ Veterans& Families Wash. DC 06/2013- 07/2014
 Reviewed possible clients packages
 Interview possible referrals
 Processed referring clients for admittance
 Assisted client with identifying and obtaining available benefits and
community services
 Clinical Documentation/Treatment Plan/Family Goal Plan
 Assisted with rental assistance/Billing
 Conducted clients urinalysis
 Facilitated workshops, resume writing, financial literacy, life skills
Marshall Height Case Manager/Data Entry Specialist Wash DC 06/2012- 12/2012
 Referrals for Adult Literacy
 Assisted client with identifying and obtaining available benefits and
community services
 Provided Outreach Services /Partnership
 Facilitated Workforce Literacy /Development
 Key in Pertinent Data in Laces database
 Assisted with maintaining the commitment of program policies
 Tutoring basic skill level
 Assisted with training follow-up on all Graduates

2. Salvation Army Harbor Light Center Intake Coordinator Wash. DC 10/2008 – 02/2011
 Coordinated incoming client’s with the APRA, CSOSA, USPO, Pretrial
 Reviewed possible clients packages (ASI)
 Processed referring clients for admittance/Billing payment form referring
agency
 Key in pertinent Data using Wits System Data Base/Access/Excel
 Facilitated IDT Meeting
 Conducted clients urinalysis
 Facilitated basic life skill classes
 Facilitated Relapse Prevention classes
 Facilitated Work Force Development
 Screen referrals/interview all referrals determine eligibility
 Prepares specific recommendation base on psychosocial
 Input on individual case review of clients including support for families
 Administrative Support
Salvation Army Turning Point Housing Night Monitor Wash. DC 10/2006 - 04/2014
 Observed client coming and going
 Key in pertinent Data on client using appropriate database
 Maintain the security of the facility
 Conducted clients urinalysis
 Administrative Support
Salvation Army Substance Abuse Counselor NYC, NY 11/2003 – 06/2006
 Making sure proper form are sign and dated
 Prepared and Organize Charts
 Key in pertinent Data on client using appropriate database
 Assisted clients in identifying and obtaining available
benefits and social and community services.
 Individual Counseling/Intake Specialist
 Supervised (5) and Trained Incoming Staff
 Facilitated several groups (women , relapse prevention spirituality)
 Assisted with developing, organizing, and conducting programs to
prevent and resolve problems relevant to substance abuse, human
relationships, rehabilitation, or dependent care.
Including support for families
 Conducted clients urinalysis
Bronx Psychiatric Center - MICA Counselor Bronx, NY 09/2002 - 03/2003
 Provided daily Case Management
 Assisted with facilitating weekly NA/AA Meeting
 Reviewed Psycho- Social Charts
 Prepared Treatment Plans

3. Thomson Financial – Data Entry Bethesda, MD 10/1999 – 01/2002
 Key Pertinent Data
 Form C125
 Filing/General Office work
 Responsible for Multi Phone line
 Xerox/ IBM equipment
Phoenix House Treatment Program - Counselor Brooklyn, NY 03/1999 - 09/1999
 Prepared & Carry out Treatment Plans
 Case Management
 Determine the Effects of Alcohol & Drugs Use
 Present Educational Materials
 Individual Counseling
US Army Administration Specialist Fort Jackson, SC 09/1981 - 09/1994
 Financial Specialist
 Supervised & Oriented new admitted personal
 Purchasing small parts/supplies/ Inventory
SKILLS
45-50 WPM, 1200 key strokes PM , ICP Coding -9, Medical Term logy, Proficient in MS Word
(Windows Application) Customer Service, Detail Oriented, Team Player, Verbal & Written
Communication, Supervisory, Management, Administrative, Knowledge of Community
Resources,. HMIS system, Wits Data Base, Laces Data Base, Medication Management
PROFESSIONAL EXPERIENCE
Individual Counseling, Case Management, Facilitate Individual & Group Therapy, prepare &
carry out Treatment Plans, determine the EFFECTS of Alcohol and Drug Use., Participate in
Case reviews, Assess Patient Psycho-Social Condition, ETS Plus (calibration) urinalysis,
Medication Management
REFERENCES: Available Upon Request