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Infographic session Simon Giles at City Innovation Summit Barcelona 2014
1.
21st Century City
Challenges... Through adopting an operating model and capability framework… As well as learning from global best practice… 1 Digital Transformation 2 Mobility of Talent 3 Resource Stress 4 Constrained Public Purse Amsterdam A digital government in a digital era New York Achieving economic growth while improving quality of life Paris Co-creation in policy and public service design Copenhagen Driving better outcomes through stakeholder collaboration Barcelona Quantifying the benefits from digital initiatives 5 Emerging Pro-sumers A High Performing City Operating Model can help identify which core competencies City Hall should prioritise to deliver value. The corresponding capability map can further help city governments identify and develop the key skills, processes and people needed within each operating block. High Quality Public Services Economic Prosperity Positive Stakeholder Perception Strong Financial Management & Governance Social & Environmental Sustainability Human Centered Design Strategy and Planning PerformanceManagement DigitalEnterprise Citizen Relationship Management Operational Services Integrated Asset Management & Operations Centre Back Office Copyright © 2014 Accenture. All rights reserved. 14-6133 Require cities to strive for the following outcomes...
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