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Up-to-the-Minute Network                                                                                         Customer Case Study


for Forward-Looking School




Educational standards rise and efficiency improves as wireless networking transforms
learning environment
                                                  Challenge
  EXECUTIVE SUMMARY
                                                  Stichting Katholiek Onderwijs Leiden (SKOL) is a Catholic secondary school in the
  Customer Name: Stichting Katholiek              Netherlands. It has 2500 pupils from 12 to 18 years old. The teaching staff of 230 is
                      Onderwijs Leiden            spread across four campuses in the town of Leiden, with another in a village close
  Industry: Education                             by. As a forward-thinking educational establishment, SKOL was being held back
                                                  by problems with its multivendor local area network (LAN) and wide area network
  Location: The Netherlands                       (WAN) domains, along with lack of wireless connectivity.
  Number of Employees: 230
                                                  “The wired network was previously managed by an external company,” says Arno
  Challenge                                       Janssen, Head of ICT at SKOL, “and part of the problem was that a mix of both
  •	Introduce campus-wide wireless services       HP and Cisco equipment had been installed.” This made the network unstable and
    and advanced educational applications         difficult to manage, requiring frequent intervention by local ICT staff—for example,
  •	Improve network stability and                 to reconfigure virtual local area networks (VLANs) and network access rights.
    manageability
                                                  The problem was made worse because growth in the organization was putting
  Solution
                                                  more pressure on its infrastructure. Furthermore, the school wanted a wireless
  •	Cisco® Borderless Network Architecture
                                                  network to make access to the Internet, email, and storage easier for teachers,
    with high-speed WAN and integrated
    fixed and wireless LANs for Internet and      who are all equipped with notebook computers. Meanwhile, a new initiative actively
    network access                                encourages pupils to bring their own computers and smart devices to school. That
  Results
                                                  means they, too, need wireless connectivity.
  •	WAN speeds improved by 20 per cent            Solution
    while downtime is eliminated
                                                  To answer these problems, SKOL contacted Cisco partner PROXSYS. A wireless
  •	Estimated 10 per cent productivity uplift
                                                  workshop was held, at which a Cisco® Borderless Network expert presented updates
    through, for example, remote access to
    central resources                             on the latest Cisco technology. Cisco also introduced PROXSYS to wireless specialist
  •	Education improved by flexible bring your
                                                  Signalutions, which conducted site surveys to determine how many wireless access
    own device (BYOD) Internet access and         points were needed and pinpoint the best locations.
    e-learning apps
                                              In ridding itself of the previous underperforming, multivendor environment, the school
                                              chose to adopt a solution that is 100 percent Cisco. A key factor in that choice was
the better manageability of the Cisco technology. The highly positive results of a fact-finding visit to another Dutch school, already
working with PROXSYS and successfully using Cisco wireless technology, provided further evidence.




© 2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.		                          Page 1 of 3
Customer Case Study




“We have a very modern                            The project had two phases. First was the WAN upgrade, which included the
 school and we want to equip                      installation of Cisco 2951 Integrated Services Routers, interconnected over fiber
                                                  optics, to create transparent and secure connectivity between the school’s locations.
 it with up-to-the-minute                         This enabled PROXSYS to consolidate all servers and storage at the main site.
 educational applications.
 Cisco technology has given                       The second phase was to build the wireless LAN. It includes four Cisco 5508
                                                  Wireless Controllers and over 100 Cisco Aironet® 1142 Series Access Points.
 us a secure and highly                           Twin Cisco Catalyst® 3750G Series Switches with Power over Ethernet (PoE)
 flexible network platform,                       interconnect the fixed LAN and wireless LAN environments at the main location,
 with which both pupils and                       with Cisco Catalyst 2960-S Series Switches at the smaller sites.
 staff are delighted.”                            User authentication is achieved through Protected Enhanced Authentication
                                                  Protocol (PEAP), running on a Microsoft NPS back-end RADIUS server. Integration
Arno Janssen                                      with Microsoft Active Directory enables dynamic assignment of VLAN identities to
Head of ICT                                       manage access rights.
Stichting Katholiek Onderwijs Leiden
                                                  PROXSYS offers managed services using Cisco AnyConnect® Secure Mobility
                                                  Solution to provide highly secure mobile access for staff working offsite. It combines
                                                  industry‑leading Cisco web security with next-generation remote access technology
                                                  to manage security risks.

                                                  Results
                                                  The upgraded SKOL WAN is 20 percent faster than the old one and wireless LAN
                                                  capacity is not a problem, thanks to its 300Mbps bandwidth. The network is also
                                                  more stable, so far achieving 100 percent availability compared with the previous
                                                  network, which often failed once or twice a month. Manageability has also improved
                                                  because an end-to-end Cisco architecture allows all equipment to be integrated into
                                                  the network.

                                                  Ongoing support is taken care of remotely by PROXSYS. Along with the integrated
                                                  nature of the solution, this means that problems can be analyzed and solved more
                                                  quickly, while the network can be reconfigured from a single point. With PROXSYS
                                                  managing the WAN, fixed and wireless LAN, and server environments, SKOL has a
                                                  single point of contact for all network issues. This means it now has more time to
                                                  devote to developing educational applications.

                                                  “The wireless network was installed during the holidays, but we didn’t immediately
                                                  inform the students about it when they came back,” says Janssen, “to reduce
                                                  any overloading risks.” That fear was unfounded, because within the first hour of
                                                  the network going live, 250 enthusiastic students had logged on and were using
                                                  it simultaneously. While highly secure, the login procedure was so user-friendly
                                                  that many students found their way without any instructions.

                                                  A key advantage is that network accessibility is now much wider. Previously, pupils
                                                  had to go into the library to use a fixed computer if they wanted to use the Internet.
                                                  Now they can log on wherever they are on the campus through the school’s bring
                                                  your own device (BYOD) initiative. Currently, they are not allowed to take their own
                                                  devices into class, but that will be the next step.

                                                  “Secure access to a quicker and more stable network increases staff productivity,
                                                  which in turn improves education levels and the effectiveness of the whole school,”
                                                  says Janssen. The ability to prepare course materials at home and on the move,
                                                  while accessing central resources, helps teachers to make better use of their time,
                                                  with estimates of improved efficiency at around 10 percent.




© 2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.		                            Page 2 of 3
Customer Case Study




“Secure access to a quicker                                       Wireless connectivity also gives ubiquitous access to the school’s virtual learning
 and more stable network                                          environment called It’s Learning. Future plans include the introduction of cloud‑based
                                                                  Microsoft Office 365 for Education to create an email and storage platform. It is also
 increases staff productivity,                                    possible that SKOL will be one of the first secondary schools to connect to the Dutch
 which in turn improves                                           educational network, Surfnet. This will mean that visiting students will be able to use
 education levels and                                             their own user names and passwords in an edu-roaming mode, with SKOL, in effect,
 the effectiveness of the                                         forming a wireless hotspot.
 whole school.”                                                   “We have a very modern school and we want to equip it with up-to-the-minute
                                                                  educational applications,” says Janssen. “Cisco technology has given us a secure
                                                                  and highly flexible network platform, with which both pupils and staff are delighted.”
Arno Janssen
Head of ICT
Stichting Katholiek Onderwijs Leiden



                                                                  For More Information
                                                                  Learn more about Cisco Borderless Networks, visit: www.cisco.com/go/borderless



                                                                  Product List
                                                                  Cisco Borderless Networks
                                                                  •	Cisco 2951 Integrated Services Routers
                                                                  •	Cisco Catalyst 3750G Series Switches with Power over Ethernet
                                                                  •	Cisco Catalyst 2960-S Series Switches
                                                                  •	Cisco 5508 Wireless Controllers
                                                                  •	Cisco Aironet 1142 Access Points
                                                                  •	Cisco AnyConnect Secure Mobility Solution




Americas Headquarters                                   Asia Pacific Headquarters                      Europe Headquarters
Cisco Systems, Inc.                                     Cisco Systems (USA) Pte. Ltd.                  Cisco Systems International BV Amsterdam,
San Jose, CA                                            Singapore                                      The Netherlands

Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco Website at www.cisco.com/go/offices.

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go
to this URL: www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply
a partnership relationship between Cisco and any other company. (1110R)

© 2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.	    Printed in the UK	          ES/0712	                 Page 3 of 3

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Stichting Katholiek Onderwijs Leiden

  • 1. Up-to-the-Minute Network Customer Case Study for Forward-Looking School Educational standards rise and efficiency improves as wireless networking transforms learning environment Challenge EXECUTIVE SUMMARY Stichting Katholiek Onderwijs Leiden (SKOL) is a Catholic secondary school in the Customer Name: Stichting Katholiek Netherlands. It has 2500 pupils from 12 to 18 years old. The teaching staff of 230 is Onderwijs Leiden spread across four campuses in the town of Leiden, with another in a village close Industry: Education by. As a forward-thinking educational establishment, SKOL was being held back by problems with its multivendor local area network (LAN) and wide area network Location: The Netherlands (WAN) domains, along with lack of wireless connectivity. Number of Employees: 230 “The wired network was previously managed by an external company,” says Arno Challenge Janssen, Head of ICT at SKOL, “and part of the problem was that a mix of both • Introduce campus-wide wireless services HP and Cisco equipment had been installed.” This made the network unstable and and advanced educational applications difficult to manage, requiring frequent intervention by local ICT staff—for example, • Improve network stability and to reconfigure virtual local area networks (VLANs) and network access rights. manageability The problem was made worse because growth in the organization was putting Solution more pressure on its infrastructure. Furthermore, the school wanted a wireless • Cisco® Borderless Network Architecture network to make access to the Internet, email, and storage easier for teachers, with high-speed WAN and integrated fixed and wireless LANs for Internet and who are all equipped with notebook computers. Meanwhile, a new initiative actively network access encourages pupils to bring their own computers and smart devices to school. That Results means they, too, need wireless connectivity. • WAN speeds improved by 20 per cent Solution while downtime is eliminated To answer these problems, SKOL contacted Cisco partner PROXSYS. A wireless • Estimated 10 per cent productivity uplift workshop was held, at which a Cisco® Borderless Network expert presented updates through, for example, remote access to central resources on the latest Cisco technology. Cisco also introduced PROXSYS to wireless specialist • Education improved by flexible bring your Signalutions, which conducted site surveys to determine how many wireless access own device (BYOD) Internet access and points were needed and pinpoint the best locations. e-learning apps In ridding itself of the previous underperforming, multivendor environment, the school chose to adopt a solution that is 100 percent Cisco. A key factor in that choice was the better manageability of the Cisco technology. The highly positive results of a fact-finding visit to another Dutch school, already working with PROXSYS and successfully using Cisco wireless technology, provided further evidence. © 2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 1 of 3
  • 2. Customer Case Study “We have a very modern The project had two phases. First was the WAN upgrade, which included the school and we want to equip installation of Cisco 2951 Integrated Services Routers, interconnected over fiber optics, to create transparent and secure connectivity between the school’s locations. it with up-to-the-minute This enabled PROXSYS to consolidate all servers and storage at the main site. educational applications. Cisco technology has given The second phase was to build the wireless LAN. It includes four Cisco 5508 Wireless Controllers and over 100 Cisco Aironet® 1142 Series Access Points. us a secure and highly Twin Cisco Catalyst® 3750G Series Switches with Power over Ethernet (PoE) flexible network platform, interconnect the fixed LAN and wireless LAN environments at the main location, with which both pupils and with Cisco Catalyst 2960-S Series Switches at the smaller sites. staff are delighted.” User authentication is achieved through Protected Enhanced Authentication Protocol (PEAP), running on a Microsoft NPS back-end RADIUS server. Integration Arno Janssen with Microsoft Active Directory enables dynamic assignment of VLAN identities to Head of ICT manage access rights. Stichting Katholiek Onderwijs Leiden PROXSYS offers managed services using Cisco AnyConnect® Secure Mobility Solution to provide highly secure mobile access for staff working offsite. It combines industry‑leading Cisco web security with next-generation remote access technology to manage security risks. Results The upgraded SKOL WAN is 20 percent faster than the old one and wireless LAN capacity is not a problem, thanks to its 300Mbps bandwidth. The network is also more stable, so far achieving 100 percent availability compared with the previous network, which often failed once or twice a month. Manageability has also improved because an end-to-end Cisco architecture allows all equipment to be integrated into the network. Ongoing support is taken care of remotely by PROXSYS. Along with the integrated nature of the solution, this means that problems can be analyzed and solved more quickly, while the network can be reconfigured from a single point. With PROXSYS managing the WAN, fixed and wireless LAN, and server environments, SKOL has a single point of contact for all network issues. This means it now has more time to devote to developing educational applications. “The wireless network was installed during the holidays, but we didn’t immediately inform the students about it when they came back,” says Janssen, “to reduce any overloading risks.” That fear was unfounded, because within the first hour of the network going live, 250 enthusiastic students had logged on and were using it simultaneously. While highly secure, the login procedure was so user-friendly that many students found their way without any instructions. A key advantage is that network accessibility is now much wider. Previously, pupils had to go into the library to use a fixed computer if they wanted to use the Internet. Now they can log on wherever they are on the campus through the school’s bring your own device (BYOD) initiative. Currently, they are not allowed to take their own devices into class, but that will be the next step. “Secure access to a quicker and more stable network increases staff productivity, which in turn improves education levels and the effectiveness of the whole school,” says Janssen. The ability to prepare course materials at home and on the move, while accessing central resources, helps teachers to make better use of their time, with estimates of improved efficiency at around 10 percent. © 2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 2 of 3
  • 3. Customer Case Study “Secure access to a quicker Wireless connectivity also gives ubiquitous access to the school’s virtual learning and more stable network environment called It’s Learning. Future plans include the introduction of cloud‑based Microsoft Office 365 for Education to create an email and storage platform. It is also increases staff productivity, possible that SKOL will be one of the first secondary schools to connect to the Dutch which in turn improves educational network, Surfnet. This will mean that visiting students will be able to use education levels and their own user names and passwords in an edu-roaming mode, with SKOL, in effect, the effectiveness of the forming a wireless hotspot. whole school.” “We have a very modern school and we want to equip it with up-to-the-minute educational applications,” says Janssen. “Cisco technology has given us a secure and highly flexible network platform, with which both pupils and staff are delighted.” Arno Janssen Head of ICT Stichting Katholiek Onderwijs Leiden For More Information Learn more about Cisco Borderless Networks, visit: www.cisco.com/go/borderless Product List Cisco Borderless Networks • Cisco 2951 Integrated Services Routers • Cisco Catalyst 3750G Series Switches with Power over Ethernet • Cisco Catalyst 2960-S Series Switches • Cisco 5508 Wireless Controllers • Cisco Aironet 1142 Access Points • Cisco AnyConnect Secure Mobility Solution Americas Headquarters Asia Pacific Headquarters Europe Headquarters Cisco Systems, Inc. Cisco Systems (USA) Pte. Ltd. Cisco Systems International BV Amsterdam, San Jose, CA Singapore The Netherlands Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco Website at www.cisco.com/go/offices. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R) © 2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Printed in the UK ES/0712 Page 3 of 3