District Manager

1. CINDY BADON
7526 Southwest Florence Lane || Portland, Oregon 97223 || (971) 295-7171
cindybadon@gmail.com || www.linkedin.com/in/cindybadon
S U M M A R Y
A customer-focused and detail-oriented professional with demonstrated expertise in staff management, team building,
training, performance improvement, marketing, and recruitment. Established capabilities in strategy implementation,
profitability, health/wellness, merchandising, human resources, and problem solving/troubleshooting. Leverages
dynamic interpersonal and organizational attributes to interact with a variety of individuals, while handling a multitude
of tasks simultaneously. Driven to achieve results and exceed expectations to ensure an organization’s long-term
success.
E X P E R I E N C E
WEIGHT WATCHERS, Portland, Oregon
District Manager, 2014-2015
Responsible for driving business growth, maximize profitability and ensure the quality of customer service and retail operations for
territory covering Portland Metro West to the Oregon Coast.
• Responsible for driving business performance in a top 10 market, Portland, with more than 11 retail locations.
• Developed regionally specific strategies with my team to grow market share and increase revenue.
• Selected, marketed, opened or closed locations based on regional strengths and needs.
• Maximized net profit by increasing revenue to $2 million and enacting cost reductions on controllable expense via P & L.
• Lead recruitment process to market, select, manage, and develop 70+ Service Providers covering 26 locations.
• Identified learning needs and skill gaps.
• Enhanced the team by providing effective coaching, performance feedback, mentoring, and delegating for development for team of 22
managers in the service and retail industry.
• Built a team with values of candor, innovation, and collaboration resulting in a decrease in turn over and increase in productivity.
• Rewarded and recognized high performers.
• Addressed poor performance or policy violations through verbal conversations and Performance Improvement Plans.
Manager, 2009-2014
Increase profitability in retail/service locations by 12% enhancing financial, operational and customer service goals. Created an
environment of excellence in customer service by leading, training and recruiting. Provided expertise on key customer issues, team staffing
and management. Motivated team by developing a strong sense of autonomy and ownership of the locations success.
A D D I T I O N A L E X P E R I E N C E
STARBUCKS, Portland, Oregon, Store Manager, 1995-1999. Management Coach and Mentor role. Utilized financial reports to improve
store management and marketing. Ensured increase of profits for newly opened locations and developed profitable business plans to
execute. Recruited and supervised staff as well as restructured under-performing locations. Devised and supervised management trainees
while preparing final evaluation for district manager’s organizational needs.
E D U C A T I O N
PORTLAND STATE UNIVERSITY, Portland, Oregon, B.A., Marketing, 1994
C E R T I F I C A T I O N
International Business
A F F I L I A T I O N S
Montclair, PTO President
C O M P U T E R S K I L L S
Microsoft Office Suite
Advanced Excel experience