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1 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY1 WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP
Talent Acquisition Research:
A Look Back and a Look Ahead
Madeline Laurano
May 16, 2018
Confidential and Proprietary
Research Methodology
2
Who: Madeline Laurano
What: Industry Analyst, Researcher, Co-Founder
Where: Aptitude Research Partners
Why: Quantifying the link between human capital practices and
business results
How: Primary research of over 1,000 organizations within the last
eight months
3 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY
What We Will Cover
Key Trends Driving
Decision-Making
A Look
Ahead
Current State of
Talent Acquisition
4 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY
A Business Priority
77%
CEOs say the
availability of talent is
the greatest threat to
their organization
of those are rethinking
their technology
Source: PwC CEO Survey, 2016
60%
5 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY
Current State: Talent Acquisition
6 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY
New Challenges
Increasing Business Pressure Gig Economy
TransparencyNew Technology
7 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY
New Strategies
66%
62%
52%
49%
0%
10%
20%
30%
40%
50%
60%
70%
Screen candidates before
they interview
Support internal mobility
efforts
Communicate with
candidates in a timely
manner
Support employee referral
program with incentives
40% of companies are increasing headcount in
the next year
8 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY
New Framework: The Trifecta
1 in 3
companies will increase their investment
Attract
• Employer
Branding
• Sourcing
• Candidate
Engagement
Recruit
• Assess
• Interview
• Screen
• Offer
Onboard
• Forms
• Tasks
• Socialization
9 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY
New Responsibilities
Networker
Data Scientist Innovator
Overachiever
• Recruiters
• Talent Acquisition Leaders
• Sourcers
• Employer Branding
Specialists
• Digital and Social Media
Specialists
• Data Scientists
• Business Partners
• Candidate Experience
Experts
The
Modern
Recruiter
10 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY
New TechnologyGig Economy Transparency
The More Things
Change…
The More They
Remain the Same
11 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY
The Role of the Recruiter
Recruiter’s Spend the Most Time Doing:
• Communicating with Candidates
• Scheduling Interviews
• Findings Candidates in their ATS
• Scheduling Calls
• Meeting with Hiring Managers
12 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY
Candidate Communication
0%
10%
20%
30%
40%
50%
60%
Company information
is made available
Single point of contact
for communication
Transparency on
applicant status
Mobile apply Candidates engaged
before they apply
Only 7% of companies are
communicating through AI
or chatbots
Question: How are companies
communicating with candidates
13 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY
Still A Long Way to Go…
• Only 1 in 4 companies have a talent acquisition
strategy that is mobile optimized
• Only 22% of companies have a program for hiring
military veterans
• Only 7% are prepared for GDPR this year
• 1 in 2 companies do not have an employee referral
program
14 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY
Key Trends
15 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY
Time for a Change
• Partnership
• Expertise
• Experience
• Adoption 20%of companies are unhappy
with their current Talent
Acquisition solution
Only 3% of companies use all the
functionality in their ATS
16 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY
How Do We Get There?
• Greater Simplicity
• Improved Candidate Communication
and Engagement
• Data to Drive Decisions
• Expanded Definition of the Candidate
17 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY
Simplify the TA Technology Landscape
17
Talent Acquisition Trifecta
Candidate Relationship
Management
Applicant
Tracking System
Onboarding System
Ecosystem
Sourcing Screening Interviewing Compliance
Employer Branding Job Distribution Assessment Analytics
18 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY
Areas of Growth
Companies are Increasing Investment In:
➢Employer Branding
➢Assessments
➢Campus Recruiting
➢Internal Mobility
19 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY
2,485,168 emails
And 47% of employees don’t read
email!
Source: Aptitude Research Partners, Hire, Engage, Retain 2016
Source: Aptitude Research Partners. Hire, Engage, Retain Study, 2017. N=404
20 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY
AI in Talent Acquisition
1 in 3
companies
plan to
invest in AI
this year
Source: Aptitude Research Partners. Hire, Engage, Retain Study, 2017. N=404
21 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY
The AI Market
22 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY
Transparency of
Information
Taking Action on Data Choice – The New
Demographic Divide
Key Trends Driving the Experience
vs.
23 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY
Total Talent Acquisition
30% of companies have a strategy for total talent acquisition
24 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY
A Flexible Workforce
25 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY
Internal Mobility
53%
of companies are investing in internal
mobility
70%
of companies will be investing in talent
mobility initiatives by end of year
Source: Aptitude Research Partners. Hire, Engage, Retain Study, 2016. N=317
26 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY
Staying Prepared
➢ Simplify the process
➢ Embrace data
➢ Look at the consumer world
➢ Empower talent acquisition to think strategically
➢ Invest in the right provider
27 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY
THANK YOU
Madeline Laurano
Co-Founder, Chief Research Officer
madeline@aptituderp.com

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Talent Acquisition Trends: Strategies for Success

  • 1. 1 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY1 WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP Talent Acquisition Research: A Look Back and a Look Ahead Madeline Laurano May 16, 2018
  • 2. Confidential and Proprietary Research Methodology 2 Who: Madeline Laurano What: Industry Analyst, Researcher, Co-Founder Where: Aptitude Research Partners Why: Quantifying the link between human capital practices and business results How: Primary research of over 1,000 organizations within the last eight months
  • 3. 3 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY What We Will Cover Key Trends Driving Decision-Making A Look Ahead Current State of Talent Acquisition
  • 4. 4 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY A Business Priority 77% CEOs say the availability of talent is the greatest threat to their organization of those are rethinking their technology Source: PwC CEO Survey, 2016 60%
  • 5. 5 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY Current State: Talent Acquisition
  • 6. 6 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY New Challenges Increasing Business Pressure Gig Economy TransparencyNew Technology
  • 7. 7 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY New Strategies 66% 62% 52% 49% 0% 10% 20% 30% 40% 50% 60% 70% Screen candidates before they interview Support internal mobility efforts Communicate with candidates in a timely manner Support employee referral program with incentives 40% of companies are increasing headcount in the next year
  • 8. 8 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY New Framework: The Trifecta 1 in 3 companies will increase their investment Attract • Employer Branding • Sourcing • Candidate Engagement Recruit • Assess • Interview • Screen • Offer Onboard • Forms • Tasks • Socialization
  • 9. 9 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY New Responsibilities Networker Data Scientist Innovator Overachiever • Recruiters • Talent Acquisition Leaders • Sourcers • Employer Branding Specialists • Digital and Social Media Specialists • Data Scientists • Business Partners • Candidate Experience Experts The Modern Recruiter
  • 10. 10 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY New TechnologyGig Economy Transparency The More Things Change… The More They Remain the Same
  • 11. 11 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY The Role of the Recruiter Recruiter’s Spend the Most Time Doing: • Communicating with Candidates • Scheduling Interviews • Findings Candidates in their ATS • Scheduling Calls • Meeting with Hiring Managers
  • 12. 12 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY Candidate Communication 0% 10% 20% 30% 40% 50% 60% Company information is made available Single point of contact for communication Transparency on applicant status Mobile apply Candidates engaged before they apply Only 7% of companies are communicating through AI or chatbots Question: How are companies communicating with candidates
  • 13. 13 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY Still A Long Way to Go… • Only 1 in 4 companies have a talent acquisition strategy that is mobile optimized • Only 22% of companies have a program for hiring military veterans • Only 7% are prepared for GDPR this year • 1 in 2 companies do not have an employee referral program
  • 14. 14 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY Key Trends
  • 15. 15 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY Time for a Change • Partnership • Expertise • Experience • Adoption 20%of companies are unhappy with their current Talent Acquisition solution Only 3% of companies use all the functionality in their ATS
  • 16. 16 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY How Do We Get There? • Greater Simplicity • Improved Candidate Communication and Engagement • Data to Drive Decisions • Expanded Definition of the Candidate
  • 17. 17 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY Simplify the TA Technology Landscape 17 Talent Acquisition Trifecta Candidate Relationship Management Applicant Tracking System Onboarding System Ecosystem Sourcing Screening Interviewing Compliance Employer Branding Job Distribution Assessment Analytics
  • 18. 18 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY Areas of Growth Companies are Increasing Investment In: ➢Employer Branding ➢Assessments ➢Campus Recruiting ➢Internal Mobility
  • 19. 19 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY 2,485,168 emails And 47% of employees don’t read email! Source: Aptitude Research Partners, Hire, Engage, Retain 2016 Source: Aptitude Research Partners. Hire, Engage, Retain Study, 2017. N=404
  • 20. 20 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY AI in Talent Acquisition 1 in 3 companies plan to invest in AI this year Source: Aptitude Research Partners. Hire, Engage, Retain Study, 2017. N=404
  • 21. 21 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY The AI Market
  • 22. 22 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY Transparency of Information Taking Action on Data Choice – The New Demographic Divide Key Trends Driving the Experience vs.
  • 23. 23 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY Total Talent Acquisition 30% of companies have a strategy for total talent acquisition
  • 24. 24 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY A Flexible Workforce
  • 25. 25 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY Internal Mobility 53% of companies are investing in internal mobility 70% of companies will be investing in talent mobility initiatives by end of year Source: Aptitude Research Partners. Hire, Engage, Retain Study, 2016. N=317
  • 26. 26 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY Staying Prepared ➢ Simplify the process ➢ Embrace data ➢ Look at the consumer world ➢ Empower talent acquisition to think strategically ➢ Invest in the right provider
  • 27. 27 © 2017 APTITUDE RESEARCH PARTNERS WWW.APTITUDERESEARCHPARTNERS.COM @TALKTOARP CONFIDENTIAL – INTERNAL USE ONLY THANK YOU Madeline Laurano Co-Founder, Chief Research Officer madeline@aptituderp.com