1. CHRISTY CLEVELAND
Austin, TX 78702 ● (831) 465-4816 ● Cleveland.Christy@gmail.com
OBJECTIVE:
Work well in both a team and individual environment, with a strong record of success in new
system go-lives reporting, project management, gathering and interpreting business
requirements (technical and non-technical), and customer service. Thorough problem solver with
the ability to support a high volume, high stress environment under strict deadlines to exceed
company objectives, implements strategy, and build relationships.
HIGHLIGHTS OF QUALIFICATIONS:
 Work seamlessly with stakeholders, IT, end users and integration team on requirements
 Develop, create and maintain statistical analysis models for strategic business techniques
 Testing SAP ERP system upgrades, troubleshooting issues and new functionality
 SAP ERP Lead P-Card tester for Waves 1, 2, and 3 Go-Live for 8,000+ employees
 Actively participated in numerous software tests: UAT, QA, and software upgrades
 SAP ERP lead in process design reviews
 Gather complex financial data and deliver monthly presentations to a diverse audience
 Provide program metrics including growth, trends and financials
 Strong experience conducting, editing, analyzing complex data collection and maintenance
 Gather data and generate reports and charts for high level reporting
 Experience with task management from baseline to completion
 Generate and publish daily, weekly, monthly, quarterly and annual level ad hoc reporting.
 Advanced in MS Programs; Word, Excel, PowerPoint, Access, Outlook, and Live Meeting
 Completed advanced classes in HTML, Visual Basic, Access, and database integration
 Familiar with high level knowledge of SQL functionality
 Excellent written and verbal communication skills
Project Management ● Change Leadership ● Policies & Procedures ● Strategic Planning ● Process
Improvement ● Budgets / Variance Analysis ● System Trainer ● Advanced Computer Skills ●
Advanced Excel Functionality
EDUCATION:
 Master of Business Administration (MBA), Finance, Keller University, 2011 - 2014
o International Accounting - Studied abroad in Germany, Switzerland, and France
 Bachelor’s Degree, Business Administration, DeVry University, 2001 - 2003
ACKNOWLEDGEMENTS AND TRAINING:
 2009, 2011, and 2013 High Contributor Rank (Above average ranking on annual reviews)
 1/2012 certified in LM train the trainer LMP2P Buyer Training
 1/2012 certified in LM train the trainer LMP2P P-Card Buyer Training session
 06/2011 SPOT Individual Award
 03/2008 Corporate GSCM Award (Implementation of New SAP ERP and FICO)
 11/2007 SPOT Team Award

2. PROFESSIONAL EXPERIENCE:
Lockheed Martin - Space Systems Company February 2006 – Present
Program Manager and Financial Analyst Sunnyvale, CA / Denver, CO
 Responsible for monitoring and auditing $200M budget (100% success rate)
 Cost Account Manager and Financial Reporting for Facility R&M budget
 Credit Card program manager for high volume, high risk procurements
 Train, audit, answer software, process flow, and policy questions for over 250 users
 Liaison between LM P-Card Program and US Bank
 SAP FICO finance functionality and reporting knowledge
 SAP ERP procurement System Matter Expert (SME)
 A/P - POC for suppliers with past due procurement invoices
 Internal and external financial and procurement audit experience, support 30+ annually
 Key POC for 250 SAP system users for system related questions and process guidelines
 SAP ERP corporate procurement trainer
 Create formal SAP ERP training documents for over 8,000 employees
 Experience in redlining formal documentation for various processes
 Core team member in roll out of corporate web-based SAP system
Alan J. Blair Personnel Inc. March 2005-September 2005
Administrative Assistant San Francisco, CA
 Short-term assignment at Littler Mendelson P.C.
 Directly support Operations Director and Security Director
 Procure supplies; strategic pricing and aggressively marketing vendors.
 Coordinate PLI insurance renewal for attorneys and notary bonds for paralegals.
 Work with firm’s insurance broker to add certificate holders and additional insured’s
Realty World-King Real Estate Group March 2004-March 2005
Office Manager / Escrow Coordinator Fremont, CA
 Assist broker with implementing office policies and create office organizational system
 Setup and manage telephony services and email accounts for new agents
 Create and work efficiently with an on-line database for agents
 Coordinate all escrows for agents; scheduling and processing legal documents
 Maintain inventory and order office supplies, equipment, and agent’s business cards
AT&T Broadband July 2000-January 2002
Telecommunications Consultant Santa Clara, CA
 Direct Sales Representative, door-to-door sales, promote AT&T at community events
 Train new employees through on the job training
 Manage audit teams throughout the Bay Area
 Attended quarterly meetings
 Work with multiple departments in projects development and project management