1. ChristopherJYancy
6033 E. NorthwestHighway Apt1101 Dallas,Texas75231
Phone:214-514-2153 Email:christopher.yancy9@gmail.com
Objective Seeking to enforce all the security measures required to make the environment as safe and
secured as possible in addition to become a part of a law enforcement team in capacity of a police officer or
employee where my customer service, problem solving skills, crime investigation / prevention skills, and
knowledge of constitutionalimplications of the same can be fully utilized to serve on a police force.
Summary of Qualifications and Competencies
 Excellent communication and customer service skills
 Process Improvement and problem solving
 Effectively interact with people of different ages and cultures
 Positiveattitude/image – Collaborativeand flexible
 Leadership as demonstrated by my past and current place of employment
 Flexibility when working with teams and/or complex situations
 First Aid & CPR&O.C. (Pepper Spray) Certification &AED Training Certificate
 Knowledge of relevant federal and state laws
 FEMA Certificate of Achievement IS-00906: Basic Workplace Security Awareness
 FEMA Certificate of Achievement IS-00907: Active Shooter
 FEMA Certificate of Achievement IS-00914 :Surveillance
Education
University of North Texas Expected graduation Winter 2017
Denton, TX
Bachelor of Science in Criminal Justice
Cumulative GPA: 3.0
Richland College – Dallas County Community College Aug 2016
Dallas, Texas
Bus.AdminHuman ResourcesAsst
Richland College – Dallas County Community College May 2014
Dallas, Texas
Associates Degree in Liberal Sciences
Richland College Vice President’s Honor Roll 2011
Phi Theta Kappa member since 2011
Career Experience
Northpark Management Company March 2015 -Present
Dallas, Texas
LEVEL 2 Security Guard
 November 2015 Security Guard of the Month
 Opened common area to the public in the morning and greeted customers and employees
 Informed, and enforced and warned patrons of rule infractions, such as smoking and
loitering
 Called police or fire departments in cases of emergency, such as fire or presence of
suspicious persons
 Monitor 240 + stores to detect and prevent signs of potential threats and ensure security
of doors and windows

2. ChristopherJYancy
6033 E. NorthwestHighway Apt1101 Dallas,Texas75231
Phone:214-514-2153 Email:christopher.yancy9@gmail.com
 Monitor and control entrances and exits to and from assigned firm’s premises in order to
prevent unwanted/unauthorized attendance
 Monitor and control entrances and exits to and from assigned firm’s premises in order to
prevent unwanted/unauthorized attendance
 Identify suspicious activities and guard against illegal actions such as violence, threats,
thefts,criminal behavior, and regulation breaches.
 Report and document security statuses
Wells Fargo Dallas Cash Vault November 2012 – Nov15
Dallas, TX
Operations Clerk 2 (2014 – Nov 27th 2015)
Teller (2012 – 2014)
 Maintain shift operations excellence with internal and external constituents
 Accuracy with strong attention to detail and focus on quality
 Ability to meet high production and quality standards.
 Ability to adapt to changing customer requirements.
 Self-motivated with ability to work independently and manage own time
 Good listening skills and awesome customer service skills
 Ability to read and understand information and ideas presented in writing.
 Demonstrate exceptional shift leadership behaviors
 Meet or exceed established sales goals/quotas in retail and bank industry
 Identify, assess and help solve customer problems and complaints
 Initiate additional opportunities to sell products and services
 Exceed established customer satisfaction goals
 Awarded the Wells Fargo Learning Service Award May 2014
Jamba Juice
Dallas Texas 2007-2013
Shift Manager – Retail Sales