1. Christopher C. Sigsbee
32 Orville Street • Glens Falls, NY 12801 • 518.832.9696 • chris@sigsbee.us
PROFESSIONAL EXPERIENCE
Data Network and Communications Analyst WSWHE BOCES June 2013 – Present
• Provide support to approximately 13 school districts with 2500+ phones hosted on a Cisco VoIP solution
• Assist in the design, configuration, and implementation required to bring a school district into our hosted Cisco VoIP platform
• Provide switching and routing support and configuration as necessary
• Provide support for legacy analog/digital phone platforms
Network and Telecommunications Administrator Klamath County Government January 2006 - June 2013
• Maintain and manage the county's LAN from the ISP hand-off to the jack on the wall
• Install, upgrade, and configure switches, routers, firewalls from Cisco, Foundry/Brocade, Watchguard, Zyxel, and others
• Install, configure, and maintain point-to-point and point-to-multipoint wireless systems from Proxim and EZ-Bridge
• Provide local support for an ISP-hosted VoIP solution
• Provide programming and support for legacy analog/digital phone systems from NEC, Toshiba, Avaya, and others
• Manage, maintain, and install coax and IP-based CCTV systems for various county departments
• Manage, maintain, and install an IP-based door control system
• Manage and maintain the county's CATV facility and edit suite
• Provide helpdesk support for Microsoft Office and third-party applications
EDUCATION
• B.S. Communications - Radio/TV Track Radford University, Radford, VA, August 1988
Minor Industrial/Technical Telecommunications
TECHNICAL PROJECTS
• County-wide Network Upgrade: Klamath County Government's network infrastructure was Cisco-based. The network topography
for two distinct campuses of county offices was two flat networks joined by a T-1. All outlying county offices not on either campus
were hosted on consumer-grade cable modem connections, and didn't participate in any county-hosted processes including email.
In an effort to bring those offices into the fold, I installed point-to-multi-point wireless. To leverage the county's money we started
buying off-lease Foundry and Brocade layer-3 switches and I proceeded to replace all the Cisco gear. I subnetted the two flat
networks based on physical building to help with network traffic issues. During this time fiber had been strung around the area and
passed every location where service was necessary. I replaced the Cisco PIX-525 with a pair of Watchguard Firebox X750e
series UTM appliances and secured a second fiber connection so the county had a redundant connection to the internet. I
replaced the T-1 that connected the two campuses with a 1Gb dark fiber. I connected each outlying office to the fiber and
removed the point-to-mulit-point wireless.
• County-wide IP Phone Project: Klamath County Government's phone system was fractured across several platforms: NEC
2000IPS, NEC KTS, Toshiba Strata DK, and Avaya Partner ACS. In an effort to simplify overall system management, simplify
inter-
office contact by implementing a county-wide 4-digit inter-office dialing scheme, and lowering overall telephony costs, the county
went to a hosted IP-based phone system. My role was to manage the project from initial phone/line/extension counts and
designing an inter-office dialing plan to soliciting bids and ordering phones to coordinating the roll-out and training. After-action
mop-up included canceling analog, digital, and long-distance services no longer needed, act as the intermediary with the provider,
and provide end-user support. The County realized an initial savings of over $130,00 in the first year. There was no capital outlay
as the system is hosted and the only hardware purchased was approximately 500 phones at a cost of less than $200 each.
TRAINING
• Cisco: CCNA Accelerated (Intro + ICND)
• Cisco: PIX Firewall Specialist (SNPA + SND)
• Cisco: Intrusion Protection Accelerated (IPS + HIPS)
• Cisco: Building Cisco Multilayer Switched Networks (BCMSN v2.2)
• Cisco: Building Scalable Cisco Inter-networks (BSCI v3.0)
• Brocade: Basic Switch and Router Administration (ETH-103)
• Watchguard: Certified System Professional – Fireware XTM v11.4