1. CASE
STUDY
TopClass powers professional
development programs and
integrates with Personify
American Health Information
Management Association
The American Health Information Management Association is the premier association for health information
management (HIM) professionals. Its 71,000 members are dedicated to the effective management of
personal health information needed to deliver quality healthcare to the public.
Challenge
To ensure that its members meet professional standards of excellence, AHIMA issues
credentials in health information management and health information privacy and
security. Members earn credentials through a combination of education, experience,
and national standardized exams. Following their initial certification, AHIMA
members must maintain their professional credentials by completing a number of
professional development courses. AHIMA has developed an extensive catalog of
continuing education and professional development programs, which are available
for purchase to members and nonmembers via the AHIMA Web site.
AHIMA’s first attempt at managing learners was a simple system developed and
supported by a local provider which AHIMA quickly outgrew. They then made the
decision to invest in an eLearning platform solution that would enable them to
centrally manage their learners’ training needs. Another important requirement
was the ability to quickly convert content into learning objects, as they worked with
content from a variety of sources.
Solution
Following an extensive review of eLearning vendors, TopClass was chosen as AHIMA’s
eLearning platform. Today, the TopClass solution provides webbased training
administration management, including course cataloging, registration, enrollment,
administration of user groups, and Instructor Led Training management. In addition,
the interface supports extensive customization to allow seamless integration to
match the “look and feel” of corporate intranets, extranets, and training portals.
The TopClass content authoring tool allows trainers to quickly and easily convert
existing training content into Learning Objects using a familiar and intuitive
Windows user interface. Course Content is stored in a Learning Object library for
scalable course management and easy editing, making it easy to assemble, reuse,
and update courses.

2. The Solution cont.
TopClass complies with the leading industry standards and can also integrate tightly
with complementary applications to create custom “best-of-breed” solutions.
In AHIMA, TopClass was integrated with the existing Membership Database, Personify,
and this was achieved using the TopClass XML Toolkit. AHIMA also uses Flash,
Dreamweaver, NAVIGATION, and other software tools to build interactivity in the
course content.
AHIMA has extended the use of TopClass to train its own employees. Employees
access a range of courses from IT training to soft skills, such as, time management and
customer service skills.
AHIMA has also customized TopClass to develop an e-HIM® Virtual Lab that provides
colleges and universities with virtual access to a full array of core HIM technologies
and the supporting tools and resources to allow them to successfully and effectively
integrate these technologies into individual courses and lessons. The Lab allows
students to use the technologies they encounter in the workplace, in an environment
that closely simulates real world application of those technologies. The e-HIM® lab
integrates with TopClass and AHIMA’s virtualization solution.
Results
•
•
•
•
AHIMA’s TopClass solution consistently scores highly with students for ease of use
and ease of navigation.
The authoring tool within TopClass has enabled external subject matter experts
to rapidly develop content as learning objects.
AHIMA has reduced its training costs and significantly improved its offering to its
students.
AHIMA’s e-HIM Virtual Lab project illustrates how TopClass has been able to adapt
to the organization’s changing requirements.
“The main benefit that TopClass has given us is the ability to rapidly develop and convert content.
The Learning Object architecture allows us to reuse and update course components, saving us time
and money, and most importantly, enabling us to give the best service to our students.”
Yin Kean, Director Distance Education, AHIMA
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