The Evolution of Technology & Etiquette

1
THE EVOLUTION OF
TECHNOLOGY
& ETIQUETTE
Background image by Michael Dornbierer via flickr.com By Christie Stelling

2
“Etiquette is typically thought of as a set of socially understood
conventions that facilitate smooth and effective interactions between
people.”(1) – Hayes & Miller, Human – Computer Etiquette
Background image by Michael Dornbierer via flickr.com

3
The Value of Etiquette
Build Trust
and Respect
Graphic (in order) by Gerald Wildmoser, Jelle Akkerman, & Luis Prado (all) via thenounproject.com
Allow People to
Live & Work
Together (2)
Establish
Relationships

4
Etiquette changes over
time. “What used to be
considered the pinnacle
of rudeness, constantly
occurs today.”(3)
– Leah Eichler,
The Globe and Mail
Background image by Stephan Deviantart via morguefile.com

5There has always been tension between instincts and social
conventions. “Today, people rely more heavily on their instincts because
conventions are changing so quickly.”(4) -‐ Asghar, R., Forbes Magazine
Background image by Martha Kerr

6
Relying on instincts can get you
into trouble because you never
know who you are offending… (5)
Background image by Martha Kerr

7
“There needs to be a common language between our
schools and homes that clearly outlines what we expect of
our children (and ourselves) to know and follow. Digital
citizenship can begin to bridge to these groups […].” (6)
– Mike Ribble, Passport to Digital Citizenship
Background image by Enrique Saldivar via flickr.com

8
Background image by
Kathy Cassidy via flickr.com
Digital citizenship has become a
priority in some classrooms. It is
believed that technological integration
is necessary to prepare students to
live and work in the 21st century. (7)

9
However, technology use should be be
controlled. To prevent inappropriate
usage and behavior, technological
advancements need to have associated
etiquette. (8) Top image by David Vespoli via flickr.com
Phone image by Christie Stelling

10
The “always-‐on” reality
has disrupted long-‐
standing social norms.
When is it appropriate to
shift attention from face-‐
to-‐face conversations to
digital interactions? (9)
Tablet image by twitter.com
Tablet graphic by creativemarket.com

11Teenagers and young
adults have more
permissive attitudes about
where, and when it is
appropriate to be digitally
engaged. (10)
Background image by Daniel Foster
via flickr.com

12
Adult Cell Phone Usage
92%
90%
Today, 92% of adults have cellphones and 90% of
them admit to using them everyday. (11)
Graphic by creativemarket.com

13
Although adult cellphone usage is
increasing, adults are more strict about
where technology should and should
not be used. (12)
Background image by STV Photo’s via flickr.com

14
of consumers are
expected to
purchase a
wearable. (14)
of Americans feel
that their privacy
has been
breached. (13)
of students feel
troubled without
their cellphone
on them. (15)
of students admit to
feeling depressed if
they were to lose
their cellphone. (16)
90% 45% 94% 70%
Impacts of Cellphone Usage

15
The average
cellphone user
checks their device
times a
day. (17)
Proper etiquette is
necessary for all age
groups to keep
digital use under
control. (18)
Phone background image by Christie Stelling
150

16
Loss of
Privacy
Impact of
Wearables
Social conventions need to
adapt alongside technology.
Therefore, the following
issues need to be
acknowledged…
Demise of
Face-‐ to-‐ Face
Conversations
Dehumanization
through
SmartHome
TechnologyGraphics by creativemarket.com

17
Cellphones put your personal privacy at risk. Society needs think of
their cellphones as outsiders, not friends. (19)

18
As technology becomes
wearable, digital interactions
may increase at the expense
of human interactions. (20)
Time graphic by Pavel N.
Watch graphics by creativemarket.com

19Proper etiquette in face-‐to-‐face communication may become lost
because of technology. Some experts believe that the only way to
preserve face-‐to-‐face interactions is to look at one another and start
the conversation. (21)
Background image by puravida via morguefile.com

20
Background image by melgil123 via morguefile.com
Laptop image by amazon.com
Smarthome technology provides
computers with an opportunity
to control our lives. To ensure
that it is used safely you must be
cautious, and critical of their
devices. (22)

21Rapidly evolving communication
technology is disrupting conventional
etiquette. Society must update social
conventions to continue smooth and
effective interactions between people. (23)
Background image by Michael Dornbierer via flickr.com

22Works Cited
(1) Hayes, C. & Miller, C. (2011). Human-‐computer etiquette. Boca Raton: CRC Press.
(2) Hayes, C. & Miller, C. (2011). Human-‐computer etiquette. Boca Raton: CRC Press.
(3) Eichler, L. (2016). Sorry to be rude, by my smartphone needs me. The Globe and Mail. Retrieved 29 May 2016, from
http://www.theglobeandmail.com.proxy.queensu.ca/report-‐on-‐business/careers/career-‐advice/life-‐at-‐work/sorry-‐to-‐be-‐rude-‐
but-‐my-‐phone-‐needs-‐me/article14706158/
(4) Asghar, R. (2016). 27 Etiquette Rules For Our Times. Forbes.com. Retrieved 28 May 2016, from
http://www.forbes.com/sites/robasghar/2014/04/22/27-‐etiquette-‐rules-‐for-‐our-‐times/#ced25ff61dc2
(5) Asghar, R. (2016). 27 Etiquette Rules For Our Times. Forbes.com. Retrieved 28 May 2016, from
http://www.forbes.com/sites/robasghar/2014/04/22/27-‐etiquette-‐rules-‐for-‐our-‐times/#ced25ff61dc2
(6) Ribble, M. (2008). Passport to Digital Citizenship. International Society For Technology In Education.
(7) Bailey, G., Ribble, M., & Ross, T. (2004). Digital Citizenship, Addressing Appropriate Technology Behavior, 32(1).
(8) Martin, J. (1994). MISS MANNERS: The Evolution of Etiquette (p. 52). The Washington Post.
(9) Rainie, L. & Zickuhr, K. (2015). Americans’ Views on Mobile Etiquette. Pew Research Center: Internet, Science & Tech. Retrieved 29
May 2016, from http://www.pewinternet.org/2015/08/26/americans-‐views-‐on-‐mobile-‐etiquette/
(10)Rainie, L. & Zickuhr, K. (2015). Americans’ Views on Mobile Etiquette. Pew Research Center: Internet, Science & Tech. Retrieved 29
(11)Rainie, L. & Zickuhr, K. (2015). Americans’ Views on Mobile Etiquette. Pew Research Center: Internet, Science & Tech. Retrieved 29

23Works Cited Continued
(2) Margalit, L. (2015). Why We're Addicted To Our Smartphones, But Not Our Tablets – Smashing Magazine. Smashing Magazine.
Retrieved 29 May 2016, from https://www.smashingmagazine.com/2015/11/why-‐addicted-‐smartphones-‐not-‐tablets/
(3) Cole, S. (2015). How The Apple Watch Will Change Office Life. Fast Company. Retrieved 29 May 2016, from
http://www.fastcompany.com/3043533/the-‐future-‐of-‐work/how-‐the-‐apple-‐watch-‐will-‐change-‐office-‐life
(8) Dwoskin, E. (2016). Where Were You 3 Minutes Ago? Your Apps Know. WSJ. Retrieved 29 May 2016, from
http://blogs.wsj.com/digits/2015/03/23/where-‐were-‐you-‐3-‐minutes-‐ago-‐your-‐apps-‐know/?mod=LS1
(9) Cole, S. (2015). How The Apple Watch Will Change Office Life. Fast Company. Retrieved 29 May 2016, from
http://www.fastcompany.com/3043533/the-‐future-‐of-‐work/how-‐the-‐apple-‐watch-‐will-‐change-‐office-‐life
(10)Turkle, S. (2012, April 22). The flight from conversation. New York Times, p. 1(L). Retrieved from
http://go.galegroup.com.proxy.queensu.ca/ps/i.do?id=GALE%7CA287213303&v=2.1&u=queensulaw&it=r&p=AONE&sw=w
&asid=9e22389507adacd60cce5aabfd6d7991
(11)Rhew, D. (2016). Welcome Home: The Health Hub of the Future. Insights by Samsung. Retrieved 29 May 2016, from
https://insights.samsung.com/2016/03/24/welcome-‐home-‐the-‐health-‐hub-‐of-‐the-‐future/
(12)Martin, J. (1994). MISS MANNERS: The Evolution of Etiquette (p. 52). The Washington Post.
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The Evolution of Technology & Etiquette

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