With the uncertainty of what's next, many businesses are moving to a fully remote workforce. What technology, tools, software and infrastructure do you need to support a remote workforce? Learn about the various things you should be considering to stay productive and secure while working remote.
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2. Today’s Goals
• Lessen the fear of the technology
and what you need or may
already have
• Equip you with the questions and
ideas for what do next
• Give you the knowledge of the
tools that can address your
needs
• Empower you to enable a
productive remote workforce
3. Things your business will need to be a
productive WFH (Work From Home) business
• Portable devices with access to
the Internet.
• Access to hardware for remote
work
• Productivity tools (Video
Conferencing, Word
Processing, Email, File Sharing,
Access to Apps)
• Mobile Management of devices
• Remote tools
• Identity Management and
Security
4. Portable devices
(What you need)
• Laptops, tablets, smart phones with
Internet capabilities are a must
• Most remote access is
achieved through a remote
tool of some type
• VPN, Remote Desktop,
Windows Virtual Device
or Direct Access
• Portable Devices can either
have or do not have hard
drives
5. Can I get the mobile
devices and if not, what?
• Most manufacturers are out of
stock or backlogged.
• We can still get hardware, but it
may need new tools to access
our work data
• We may not have our traditional
work phones at home so we
may need a soft phone
(deskless)
6. How do I stay productive?
• Hubs for File Sharing, Team
Communication
• Real-time communication with
Video Conferencing, Instant
Messaging
• Document Sharing/Co authoring
• Electronic email or other
messaging tools
• Voice
• Document Management/Data
Management
7. Mobile Management of Mobile Users and
Data
• Mobile Management simply
means having the ability to
push and pull data and
information so my users can be
more productive.
1. Pushing access to
applications on premise or
in the cloud
2. Security Policies
3. Remote Access and
Support
8. Identity Management and Security
• Identity Management is what
we call the “source of truth” -
this tells us:
• Which employees have
access to which files
• What applications they
can access
• What groups,
departments, etc. they can
communicate with
Identity Management Security
• Identity Protection w/Passwords
• Rights Management
• Data Loss Prevention
• Intrusion Prevention
• Data Management and centralized
storage
9. Identity Management Continued
• Increased load and usage from so
many people working remotely
creates potential vulnerabilities in
your network/systems.
• Hotspots or Wifi at your
home/Remote Facility
• It’s important your employees’
identities are secure and your
people and their devices are
managed.
10. So where do I go?
Step 2: Review your current remote access setup.
Step 1: Get all remote hardware you and your organization will need
to perform remote work
Step 3: Make sure all policies and applications are
accessible to your team and data can be accessed by
your WFH/Remote Workforce.
Step 4: Get a HUB for Collaboration and tools in place
so meetings, calls, documents storage, document
authoring, file sharing, etc. can be done easily.
Step 5: Get Mobile Devices (Laptops, Desktops, Smart
Phones, Tablets, etc.) in a place that they are secure
and data/policies can be pushed and pulled from your
remote workforce.
11. Creating a Remote Hub for your Workforce
Microsoft Office 365 w/Teams for
$12.50/user gives you everything you
need to work anywhere, anytime and
from any device.
12. Tools we can provide in a hurry
• Access to hardware from various sources.
• $50-75/user unlimited helpdesk based in San
Diego, CA.
• Microsoft Software Tools (Office 365 or Microsoft
365 for $12.50 for companies under 300 users.
• CIO Consulting (Hourly)
• Setup/Migration Services (Hourly)
13. Questions to Consider for Remote Support/Helpdesk
• What happens if your IT person can't get to you, WFH, can't access
your device remotely?
• How limited in skillset is one IT person versus a whole team?
• Make sure you can log information into tickets so what happened
and is happening can be captured.
• Can you call 24/7?