Server Watch

1. Cimbax ServerWatchTM
SQL Server monitoring for
Microsoft Partners and clients
visit www.cimbax.com
call +44 20 3189 2090
Product overview Stream 1: Discovery (Building an asset
dictionary)
Server support is a mission critical process for • Audit of existing servers
almost all businesses. The levels of security • Health check analysis for best practice
and redundancy required, along with the • Proposal for disaster recovery
complex planning and training issues make it • Security
an expensive and demanding operation. Many
organizations will turn to their Microsoft Stream 2: Support (Monitoring servers)
Partner to provide the expertise and possibly • Performance
even the resource to support them. • Capacity planning
• Change management
Microsoft Partners can turn to Cimbax • Hotfixes
ServerWatch. • Application patching
ServerWatch is designed to help Microsoft Stream 3: Training (Identify requirements
Partners establish their own outsourced SQL and providing resource)
support practice. With unrivalled access to • Database modeling/design
Cimbax trained developers and DBA’s in the • Basic SQL
UK and the Ukraine, Cimbax can build a fully • Advanced SQL
operational and skilled support centre. Once • Stored Procedures
complete the centre can be handed back or • Message Queuing
operated on a license by Cimbax personnel. • Tuning
Key benefits Additional Features
• Balance UK and Ukraine resource • Skilled DBA onsite for the first 3 months of
• Highly skilled team available development.
• Fully branded to suit clients • 24/7 monitoring from Ukraine with VPN and
• Maximum cost effectiveness online dashboard.
• Doesn’t distract from core business • English speaking support line.
development • Prioritized response times & associated
costs.
3 Stream methodology • Onsite support, with guarantee,
available 24/7
The initial 12 month set up program is
managed using the unique Cimbax 3 stream
methodology. These overlapping streams
cover the major phases of Discovery, Support
and Training as shown below:

2. visit www.cimbax.com | call +44 20 3189 2090
All Cimbax professionals are fully qualified to
About Cimbax
provide services within Microsoft Dynamics
AX, NAV, CRM, BI and SQL/Oracle.
A Microsoft Gold certified partner in its own
right, Cimbax has 200 associates and 17
The company has its main office in London
permanent employees. Cimbax exists to
with a development and service centre
support and accelerate Microsoft Partners
located in Kiev, Ukraine. A new office in
business’s in three areas:
Holland is planned for July.
• Capacity supplying additional skilled
resources
• Productivity with a range of tools for AX,
NAV & CRM
• Revenue with a white label Accelerated BI
solution.
The Cimbax 3 stream methodology
For further information call +44 20 3189 2090