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Make your apps awesome 
Ways to improve your app and its performance in the App Store 
bit.ly/crittermodevcon 
Chris Beauchamp 
Evangelist @Crittercism 
Developer @WhitewaterLabs 
@cjbeauchamp
My idea is the best idea ever ideated!
THERE’S AN APP FOR THAT
Go hug your designer 
Users should LOVE using your app
Anticipate User Pain 
You can’t make everyone happy…
Get feedback 
Provide a place to vent
Flurry actions/page views
Flurry retention
Analytics 
What else?
Performance Monitoring 
• What happens if your deployed app… 
– Breaks on a user? 
– Runs slow? 
– Drops a connection? 
– Crashes? 
• Left in the dark unless the user tells you
App Store Feedback & Analysis
bit.ly/crittermodevcon
Sort and filter crashes
Drill into crashes
Crash Diagnostics
What about when a crash isn’t the 
issue?
HTTP Service Monitoring
Location-based Monitoring
How can we use this to make 
money!!??
Transaction Monitoring 
E-Commerce Checkout Travel Booking 
Stock Trade Account Signup 
Mobile Point of Sale In-App Purchase
Transaction Monitoring
Transaction Monitoring
No more bad reviews!
Tweak + SEO 
Leave no keyword unfilled
Ratings affect discoverability
Ask for Ratings 
Appirater, Crittercism, etc
Be Explicit 
Ask for 5 stars! Make a connection
Guilt Trips Work 
We aren’t a faceless corp! 
No, I hate your app
Double-Check 
Ensure they’ll leave a good review 
No, I hate your app
Review Monitoring 
See reviews/rankings in aggregate
Track Ranking 
What causes spikes? Countries?
Localize 
Expand your reach!
Be careful… 
With great power comes great 
responsibility
Finishing Up 
bit.ly/crittermodevcon 
Chris Beauchamp 
Evangelist @Crittercism 
Developer @WhitewaterLabs 
@cjbeauchamp

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Make your apps awesome!

Hinweis der Redaktion

  1. It’s the first touchpoint People should be drawn in, pleasantly surprised by interactions It’s not all about pushing together perfectly pretty pixels Think glows, fades, uicontrolstates The designer should think about these too!
  2. I wish the app had _______ I’m having trouble with _______ When will you have ______ Notice the knowledge base
  3. What a user is doing is one piece of the optimization puzzle What is the device doing? Are we sure it’s working the way it should?
  4. And you don’t want that…
  5. - See a review, negative tweet, etc… how do you reach out? Gather all the device info, what were you doing, etc
  6. -
  7. -
  8. -
  9. -
  10. -
  11. -
  12. Are ad services running slow in certain locations? Other monetization services?
  13. -
  14. So what is a transaction? Something that leads to a business outcome How to indicate it in code
  15. So we’re going for less of these – and more of this >>>
  16. - Now we have a solid stable app that we’re tracking – what can we do on the app store front?
  17. Keywords!
  18. What else plays into discoverability? RATINGS. YOU WANT GOOD RATINGS! Users trust and will try apps that have good ratings Don’t forget, this can drive editors choices, other press
  19. Can configure N days, session opens, messaging, etc
  20. - Notice the button configuration (bottom is actually the cancel by default)… but it’s the one people instinctively hit
  21. If they say they love it, ask for a rating Otherwise, point them to the uservoice form where they can vent How to see if this is working? You could go check the store every day or---
  22. Don’t have to go to each app store country, translate, etc Daily digests with all the relevant info
  23. Again with correlation… See which countries you’re trending/popular in! Localize?
  24. Our Moni app got huge in brazil, so we localized to portugese Downloads still solid, great ranking, people love it! But….
  25. Again with correlation… See which countries you’re trending/popular in! Localize?
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