12. Target Customer Market12
Summary Target Market Strategy Financials Next Steps
Annual Income
greater than
$100,000
Professional
working adult
between the
ages of 25-54
Lives in suburb
of major city with
long commute
13. Target Market
13
Summary Target Market Strategy Financials Next Steps
1
6
2
9
3
4
5
7
8
10 City
Peak Hours in
Congestion
Cost of
Traffic
Los Angeles, CA 104 $9.7 billion
New York, NY 89 $16.9 billion
San Francisco, CA 83 $2.5 billion
Atlanta, GA 71 $3.1 billion
Miami, FL 65 $3.6 billion
Washington, DC 61 $3.0 billion
Dallas, TX 59 $2.9 billion
Boston, MA 58 $2.9 billion
Chicago, IL 57 $5.2 billion
Seattle, WA 55 $2.0 billion
Source: Inrix Research
14. Willingness to Pay14
Summary Target Market Strategy Financials Next Steps
âč$520 â Vehicle Use
âč$290 â Time Value [1]
âč$190 â Wear and Tear [2]
âč$200 â Parking
âč$150 â Gas
$1,350
Source: Journal of Public Economics, AAA
15. Pricing
Tier 1 - Base - $1,000
â Daily pickup and drop-off between
home and work
Tier 2 - Plus- $ 1,350
â All Base Services
â 10 custom changes
â Enhanced Privacy
â Customized desk locations
15
Summary Target Market Strategy Financials Next Steps
16. Entry Market â Los Angeles
16
Summary Target Market Strategy Financials Next Steps
Neighborhood
Rush Hour Commute
(Minutes)
Bel-Air 62
Hidden Hills 80
Rolling Hills 60
Beverly Crest 72
Pacific Palisades 61
Palos Verdes Estates 72
San Marino 40
La Canada Flintridge 31
Malibu 75
La Habra Heights 75
Manhattan Beach 71
Rancho Palos Verdes 78
Westlake Village 94
Calabasas 86Source: Google Map Data
17. Entry Market â Manhattan Beach
17
Summary Target Market Strategy Financials Next Steps
60% of
households
w/income >
$100,000
51%
between the
ages of 25-54
71minute
rush-hour
commute
28%
commute
downtown to LA
for work
Total (MB) Market Size = $35 million
Source: Movoto
19. Marketing Strategy - Partnerships
Starbucks Customer Profile
Educated, 42 years old
Average Income $90,000
19
Summary Target Market Strategy Financials Next Steps
Similar Targeted Customer Segment
Source: The Advertising Research Foundation
US Wearable Customer Profile
36% are 35-54 years old
41% average income $100,000+
20. Marketing Strategy - Implementation
Starbucks Partnership
- In store advertisement
- Starbucks coffee in SAEV
- Promotional offers
20
Summary Target Market Strategy Financials Next Steps
Fitbit Partnership
- Push notifications
- Community health events
- Rewards on steps
25. Financial Model â Key Assumptions25
Summary Target Market Strategy Financials Next Steps
Criteria Background
SAEV price $100k
Parity reached with
electric and gasoline
Average 25â Bus cost: $60k
Seats per SAEV 14 25â Bus, 3x4.5 area
Weighted Average Price,
Tier 1 and Tier 2 $1,210
Monthly Price, Assumed
40% Tier 1, 60% Tier 2
WACC 6.9% Similar to Tesla
See Appendix
for Financial
Model
Source: Tesla, Starcraft Buses
26. Financial Model â 5 Year Net Present Value and Revenue26
Summary Target Market Strategy Financials Next Steps
$16M NPV
$700k Revenue â Year 1
15% Operating Margin â Year 1
$140M Revenue â Year 5
30% Operating Margin â Year 5
5, $138,280,098
$-
$20,000,000
$40,000,000
$60,000,000
$80,000,000
$100,000,000
$120,000,000
$140,000,000
$160,000,000
$180,000,000
$200,000,000
0 1 2 3 4 5 6
Year
Revenue Growth
27. Key Performance Metrics
Marketing Metrics
â Cost of Customer Acquisition (CAC)
â Customer Lifetime Value (LTV)
â Organic Growth
Service Metrics
â Wait Time and Cancelled Trips
â Customer Rating
â Customer Travel Time
27
Summary Target Market Strategy Financials Next Steps
Performance Metrics
â Percentage of Seats Filled
â Vehicle Miles Travelled
â Number of App downloads
28. Key Performance Metrics28
Summary Target Market Strategy Financials Next Steps
Criteria Measurement
CAC
LTV CAC = 1/3 LTV Tracked on backend
Wait Time
Cancelled Trips <10 min Collected via app
Customer Rating 4.5+ Collected via app
Percentage of Seats Filled 80% Collected via SAEV
Source: Lyft, CAC from Starbucks
29. External Implementation29
Summary Target Market Strategy Financials Next Steps
Year 1 Year 2 Year 3 Year 4 Year 5
Manhattan
Beach
100 SAEVs 350 SAEVs
All of Los
Angeles
Washington,
D.C.
Boston and
Chicago
Full scale
25 SAEVs
Fleet
200 SAEVs 500 SAEVs
30. Internal Implementation30
Summary Target Market Strategy Financials Next Steps
Year 1 Year 2 Year 3 Year 4 Year 5
Direct
Marketing
30
employees
40
employees
Partnerships - Starbucks & Fitbit
Grow SAEV
community
Exit
IPO, M&A
10
employees
35
employees
45
employees
32. Solution32
Summary Target Market Strategy Financials Next Steps
âSAEV Mobility: Putting WeWork
in an Uber for your daily
commute.â
-SAEV Mobility Co-Founders
39. Marketing Metrics:39
Marketing
Metrics
Measurement Method Criteria Future Incorporation
Cost of Customer
Acquisition (CAC)
CAC = Total cost of sales &
marketing/# of new
customers
Track CAC through different
marketing channels
CAC<LTV Focus on marketing channels with higher CAC
Boost referral system
Constant innovation using pareto principle
Customer Lifetime
Value (LTV)
The life span of customer
Customer retention rate
Profit margin per customer
The rate of discount
LTV>CAC
Going forward,
CAC=LTV/3
Choose customer segment to invest in to
increase future profitability
Increase LTC increasing customer satisfaction
rating
Organic Growth Subscriptions
Trips per month
10% market
share in first 3
months
Boost marketing efforts and increase CAC in
attractive segments
40. Service Metrics:40
Service Metrics Measurement Method Criteria Future Incorporation
Wait Time and number
of cancelled trips
Track the time people
need to wait for vehicles
to arrive
Cancellation rate after
viewing wait time
Less than 10
minutes for the 1
st
six months
Roll out more SAEVs
Improve platform algorithm
Decrease wait time to 5 minutes after six
months
Customer Rating Customer rating after every
trip
Greater than 4.5 Take actions based on customer
recommendations
Build transparency and strong support system
Customer travel time Compare each trip with
regular travel time for A to B
Within 10% of average
travel time
Improve customer pick-up and drop-off process
41. Performance Metrics:41
Performance
Metrics
Measurement Method Criteria Future Incorporation
Percentage of seats
filled
Data from SAEV 80% seats filled for every trip Increase customer base in specific
locations
Vehicle Miles
Travelled
Milage data from SAEV Optimize through every trip (avoid
unnecessary travel paths
Utilize this data for future
efficiency
Number of App
Downloads
Track the growth and usage Organic plus referral growth Increase sales funnel