CJ Das presented on mastering data assets at Cummins. Cummins has 70,000 suppliers, 5,200 dealers in 139 countries, and 80 manufacturing plants with $19B in annual sales. Currently there are 34 ERP systems and 15,000 interfaces. The presentation recommends starting with a critical data element, understanding its quality and lineage, assigning a steward, developing business rules, and iteratively improving data quality. It also recommends establishing data governance councils with executive sponsors, global and functional data owners, and business data stewards to ensure adherence. The goals are to improve supplier, customer, and product data management through repeatable processes and tools for a common trusted view.
7. Getting Started
Pick a Critical Data Element that is important to the business
Understand it’s lineage and current quality
Assign a responsible data steward for the CDE
Develop business rules for CDE
Develop plan for
– Remediation of current data
– Ongoing verification
Build metrics to check ongoing process and rules effectiveness
Make iterative course corrections
7
70K+ Suppliers
Cummins Public
8. Data Governance Councils and Roles
8
Executive
Council
Strategic
Council
Tactical
Council
Across
Cummins
Sponsorship
Accountability
Definition
Adherence
New Roles
Data
Governance
Councils
Exec
Sponsors
Global Data Owners
Functional Data Owners
Business Data Stewards
Supply Chain Supply Chain
70K+ Suppliers
Cummins Public
9. duplicate
duplicate
duplicate
duplicate
error
error
Envision Cummins – Customer Data Management
Increasing confidence in customer data
Supplier End Results
Repeatable processes, tools and business ownership
established for the first time to ensure we always have a common
trusted view of our suppliers
9
Scalable, repeatable approach to continuously improve our supplier data
Only 20% of the records were correct
73% corrected, remaining require more
information
De-duplication of 1,158 different supplier
numbers, resulted in only 72 unique supplier
numbers surviving
Cummins Public
10. Business Benefits and Outcomes
1. Supplier
– Managing supply chain disruptions
– Supporting sourcing strategies
2. Customer
– Managing global customer credit and risk
– Enabling global ease of doing business with Cummins
3. Product
– Inventory management
– Product number creation and maintenance cost
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Cummins Public
11. Summary of Key Points
Start small
Define what Data Governance means to your
organization
Understand what your executives’ top
problems/challenges
– Help solve their problems
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Cummins Public
Hinweis der Redaktion
$19B sales
80 manufacturing
500 distributors
5200 dealers
190 countries
Desire to become One Cummins
Current landscape:
34 Production ERP
15k interfaces
Cummins’ world has changed (1950’s to today)
We are more global
Plants
Supply base
Customers
We have many more product platforms
We are less vertically integrated - we machine less, buy more
These changes drive much more complexity in our supply chains
Our customers’ expectations are escalating
Common language for supplier base…
Data Governance
Organization and Roles
Processes
Enterprise Definitions
Data Standards and Data Dictionary
Data Quality Metrics Tracking
Business Benefits