Overview of Originally given at Aliyun Worldwide Development Conference in Hangzhou, China in October, 2013

1. Running the World’s Internet Servers
OaaS On Top of Aliyun's IaaS
Steve Mushero
CEO of ChinaNetCloud
Server Management Copyright © 2013 ChinaNe1tCloud  Cloud computing  System Consulting

2. Running the World’s Internet Servers www.ChinaNetCloud.com
Agenda
OaaS Introduction
How OaaS Support Your Business
New IT – IaaS + OaaS
Case Studies
1
2
3
4
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3. You may have heard of IaaS, SaaS, and PaaS
Operations-as-a-Service is the latest and hottest trend !
Running the World’s Internet Servers www.ChinaNetCloud.com
What is OaaS?
3
IaaS
PaaS
SaaS
OaaS

4. Running the World’s Internet Servers www.ChinaNetCloud.com
What is OaaS?
4
Operations-as-a-Service
• 7x24 Server Management
• World-Class Configurations
• System Monitoring
• Alert & Problem Fixing
• Request Handling
• Security Management
• New Software
• Updates
OaaS

5. How OaaS Supports You
 Higher-level management of the infrastructure, for the OS, databases,
application servers, web servers, load balancers.
 Monitoring, backups, updates, performance, troubleshooting, security,
software install and configuration.
 Helps IT teams who never have time for all the little things they know they
should do but cannot get to.
 OaaS offers additional services such as DBA, architecture, security
penetration, load testing, architecture, capacity planning, cloud migrations,
rightsizing to save money.
 OaaS companies continually learn from their customers and a wide variety of
situations, so they usually have seen just about any problem that can occur.
Running the World’s Internet Servers www.ChinaNetCloud.com
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6. Reliability
Performance
Scalability
Running the World’s Internet Servers www.ChinaNetCloud.com 6
Benefits of OaaS
Security
Cost Savings
 Random crashes
 Crashes at peak load
 CPU / RAM / IO overload
 Slow web / game / app
 Slower at peaks
 Hard to find bottlenecks
 Need more servers to grow
 Hitting-the-wall at Scale
 Unsure of Architectures
 Hacked systems
 Internal data losses
 DDoS attacks
 Too many servers / racks
 Growing will be expensive
 IT staff expensive

7. New IT : IaaS + OaaS
Modern Internet Operations are Clouds + OaaS such as ChinaNetCloud.
+ + = New IT
IaaS OaaS
Software
& Coding
In-house or out-sourced
site development
Running the World’s Internet Servers www.ChinaNetCloud.com

8. Our Partnership with Aliyun
Technical
• Design systems for Aliyun servers
• Build systems using our optimized system
• OaaS Server Management – 7x24
• Optimize Existing Systems
• Emergency / Disaster Recovery
• Coming Soon – Public Optimized system
Running the World’s Internet Servers www.ChinaNetCloud.com
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9. Our Partnership with Aliyun
Business
• Aliyun sells our Audit / System Check service
• On Aliyun Cloud Market
• OaaS Server Management for Aliyun Servers
• We run Aliyun servers for you
• Audit & Optimization for Aliyun Servers
• We optimize and fix Aliyun servers for you
• We resell Aliyun servers
Running the World’s Internet Servers www.ChinaNetCloud.com
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10. Web
DB
Internet
BGP
之前常用架构
 Single App & single DB server
 No one responsible for system
+
 Poor system performance
 Site crashing due to poor
architecture & configuration
Running the World’s Internet Servers www.ChinaNetCloud.com
operations
Problems
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Case study: P&G Marketing & Product Site

11. Load Balancer
CentOS, HA Proxy
1.5GB VM
Web1, 2
CentOS, NginX
4GB VM
DB Master, Slave
CentOS, MySQL
4GB VM
Internet
Replication
 High Availability cloud architecture
Running the World’s Internet Servers www.ChinaNetCloud.com
BGP
CDN
+
 Improved server stability
 Better Platform & Configuration
 Scalable solution on Aliyun
 Fully managed 24x7 operations
- Monitoring
- Tuning
- Issue response
- Security
- Backup
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Case study: P&G Marketing & Product Site
Aliyun &
ChinaNetCloud
Solution

12. +
Running the World’s Internet Servers www.ChinaNetCloud.com
Results
 High Site Uptime / Reliable
 Many more users
 Extended original 6 month
campaign due to success
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Case study: P&G Marketing & Product Site

13. Case study: Big Mobile APP Company
● APP platform in China which based on Android system
● Over 100 million registered users
Running the World’s Internet Servers www.ChinaNetCloud.com
● Hundreds of servers
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 No operations staff to manage lots of servers
 Development is too fast, without good
architecture planning for future scale
 No high-availability architecture, lot of single
point of failure
 Rapidly growing number of servers led to
increasing cost pressures
 Not enough experience on system migration
Challenges

14. Case study: Big Mobile APP Company
Running the World’s Internet Servers www.ChinaNetCloud.com
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 Migrate to a better IDC,
installation & deployment
 Build multiple Hadoop system for Big Data
 New Private Cloud, less hardware cost
 Use mirroring and snapshot replication
 Build HA architecture with less hardware,
and improve availability
 Provide 24x7 server management services
ChinaNetCloud
OaaS
Solutions

15. Case study: E-Commerce Company
Running the World’s Internet Servers www.ChinaNetCloud.com
15
 Global online fashion and beauty retailer
 Offers over 50,000 branded and own label product lines
 20 Million users a month from 160 countries
 Launch China E-Commerce
 No China’s Internet experience
 Complex systems & integration
 Data exchange with foreign IDC
Problems

16. Case study: E-Commerce Company
Running the World’s Internet Servers www.ChinaNetCloud.com
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 Choose best IDC and networks
 Build private clouds
 Link from China to foreign IDC – Real-time
 Design and build fully redundant HA network
environment
 Scalable solution for 10X future growth
 Dev & Test Systems
 Disaster Recovery site on Aliyun
ChinaNetCloud
OaaS
Solutions

17. Case study: E-Commerce Company
OaaS - Run your business, not your servers
We manage your servers, so you can spend your time growing your company.
Slow systems can cost ecommerce websites
as much as 1 Billion MB in sales per year
Running the World’s Internet Servers www.ChinaNetCloud.com 17

18. Web
DB
Internet
BGP
+
Problems
Running the World’s Internet Servers www.ChinaNetCloud.com
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Case Study: Zanadu Travel System
 Physical Servers & Bandwidth
cost too high
 Performance problems
 No Load balance or HA features
 Site crashing due to poor
architecture & configuration
 No one overall responsible for
server operations

19. Case Study: Zanadu Travel System
Running the World’s Internet Servers www.ChinaNetCloud.com
LB
Layer
App
Layer
19
+
Aliyun &
ChinaNetCloud
Solutions
• High Availability & load
balanced cloud architecture
• Improved server stability
(platform + configuration)
• Scalable solution
• Fully managed 24x7 operations
– Monitoring
– Tuning
– Issue response
– Security
– Backup
Internet
Testing
Environment
Production
Environment
DB
Layer

20. Case Study: Zanadu Travel System
Running the World’s Internet Servers www.ChinaNetCloud.com
20
+
Results
• High site uptime
• System more stable & easily
scalable
• Cost savings 75%
• Stable network & power supply
• 99.99% availability
• Continuous service availability
for E-Commerce users

21. I wish we had started working with ChinaNetCloud at the beginning,
Which would have saved us from a lot of problems and headaches.
ChinaNetCloud is by far the most professional team I have met.
Phil Mak, CTO of Zanadu
Running the World’s Internet Servers www.ChinaNetCloud.com

22. Questions?
Ask us today about
OaaS & Aliyun
Running the World’s Internet Servers www.ChinaNetCloud.com