This certificate recognizes that Chiara Costa successfully completed a course in Negotiation and Conflict Resolution by August 5th, 2014, earning a final score of 88%. The certificate details that Chiara passed modules on thinking like a negotiator, the five phases of negotiation, conflict resolution theory and practice, and communication skills.

1. Certificate
of Achievement
Chiara Costa
has successfully passed the course
Negotiation and Conflict Resolution
by
August 5th, 2014

2. Certificate of Achievement
Chiara Costa
August 5th, 2014
Negotiation and Conflict Resolution
Final score: 88 %
Completed assessments
Module Score
Thinking Like a Negotiator 90%
The Five Phases of a Negotiation 80%
Conflict Resolution – Theory and Practice 90%
Communication Skills 90%
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