SlideShare ist ein Scribd-Unternehmen logo
1 von 40
Prepared in partnership with and for
United Nations and Fifth Quadrant.
Executive Coaching
Prepared in partnership with and for
United Nations and Fifth Quadrant.
Executive Coaching
Provides an opportunity for senior
management to:
• Get honest feedback on personal
performance, management and
leadership style and the
organizational culture
• Discuss sensitive issues
• Help think aloud
• Plan and review the desired
outcomes
Prepared in partnership with and for
United Nations and Fifth Quadrant.
Executive Coaching is:
• Just-in-time cost-
effective development
option
• Practical, on-the-job,
results-oriented and
time-effective
• Satisfactory process for
self-development
Prepared in partnership with and for
United Nations and Fifth Quadrant.
Executive Coaching
• One of the fastest growing
areas of consulting
• Stand-alone and/or a
component of personal
development
programme which may
include training
workshops or action
learning
Prepared in partnership with and for
United Nations and Fifth Quadrant.
Executive Coaching is:
• NOT telling someone what to do
• A process of self-discovery
• Extremely demanding consulting intervention
Prepared in partnership with and for
United Nations and Fifth Quadrant.
Executive Coaches
• Establishes one-to-one relationship
within the organization and work
context
• Encourages and support:
 Self-awareness and social awareness
 Reflections on dilemmas, choices and
alternatives
 Problem solving and decision-making
 Learning
Prepared in partnership with and for
United Nations and Fifth Quadrant.
Roles of the Executive Coach
• Responding to
the needs of each
individual
• The different
roles are
identified in the
Executive
Coaching Arena
Prepared in partnership with and for
United Nations and Fifth Quadrant.
The Executive Coaching Arena
DIRECTIVE
FACILITATIVE
CHALLENGING
SUPPORTING
Organizational
Sponsor
Manager
Careers
Adviser
Counsellor
MentorHR Adviser
Goal
Setter
Role
Model
Guide
Catalyst
Listener
Sounding
board
Bridge
Information
Provider
Collaborator
Challenger
Prepared in partnership with and for
United Nations and Fifth Quadrant.
• They might not have the
ability to transfer their
knowledge and skills
• They cannot tell someone
how to run his/her
business
• They might not have the
relevant training,
background and
experiences
Executive Coaches are not like
Sports Coaches
Prepared in partnership with and for
United Nations and Fifth Quadrant.
• Interpersonal
relationships
• Conflict
Resolution
• Strategy
• Marketing
to
Executive Coaches deal with a wide
range of issues from:
Prepared in partnership with and for
United Nations and Fifth Quadrant.
• “flying by the seat of their
pants”
As a result, many Executive
Coaches are
Prepared in partnership with and for
United Nations and Fifth Quadrant.
• Provide coaching and mentoring
skills
• Help people understand the
theoretical bases of effective
coaching
• Provide opportunities for
practicing new coaching skills
and interventions
Development programme for
Executive Coaches must:
Prepared in partnership with and for
United Nations and Fifth Quadrant.
Core competencies for Executive
Coaches
1. Conceptual
understanding of
the role of the
individual coach
2. The coaching
contract and its
scope, limitations,
pitfalls
3. Understanding
organizations,
human processes
and dynamics
4. Innovation and
creativity
5. Managing
challenging
clients
6. Appreciation of
the
multicultural
context
7. Ethics
Prepared in partnership with and for
United Nations and Fifth Quadrant.
Good Executive Coaches
• Give honest, realistic and challenging
feedback
• Good listeners
• Suggest smart action ideas
Prepared in partnership with and for
United Nations and Fifth Quadrant.
Good Executive Coaching results in
• Greater self-knowledge
• New perspectives
• Improved performance
• Greater adaptability
Prepared in partnership with and for
United Nations and Fifth Quadrant.
Great Executive Coaching
• comes from a depth and quality of the
relationship between the coach and the
client
Prepared in partnership with and for
United Nations and Fifth Quadrant.
Coaching Relationship
• Establishing a meaningful relationship between the
Executive Coach and the client is vitally important
• Far more important than the application of theories and
models
Prepared in partnership with and for
United Nations and Fifth Quadrant.
Executive Coaches
• Must resist the urge to
impart knowledge or
theories at the expense of
building a good relationship
Prepared in partnership with and for
United Nations and Fifth Quadrant.
Mutual respect and
empathy
A clear and shared
agreement of the
coaching
intervention – the
direction and the
desired outcome
An understanding of how
the executive coaching
work will happen and
what will be the roles and
tasks of the coach and the
client
Creating a good coaching relationship
requires a coaching contract
Prepared in partnership with and for
United Nations and Fifth Quadrant.
Coaching contract
• Private agreement –
issues of
confidentiality,
financial loyalty, ‘best
interest’, conflict of
interest
• Emphatic
relationship – feeling
safe enough and
valued enough
Prepared in partnership with and for
United Nations and Fifth Quadrant.
Foundation for effective
coaching relationship
• Opportunity for understanding
• Build on existing strengths
• Develop skills and encourage experimentation
• Facilitate a sense of achievement
• Prevent ‘relapse’
Prepared in partnership with and for
United Nations and Fifth Quadrant.
The way managers think about
organizations
• One of the most
interesting and
fruitful areas of
exploration in a
coaching
relationship
• Any meaningful
coaching
intervention should
explore the basic
assumptions of
managers
Prepared in partnership with and for
United Nations and Fifth Quadrant.
Executive coaches
• Raise the managers’ awareness
of how organizations really
work
• Help managers perceive more
clearly how decisions are made,
how change occurs (or fail to)
and how they interact in the
complex web of interaction
Prepared in partnership with and for
United Nations and Fifth Quadrant.
Organizations
are social processes
Prepared in partnership with and for
United Nations and Fifth Quadrant.
Managers in organizations are engaged in:
• Innovation,
• Leadership, and
• Change
Prepared in partnership with and for
United Nations and Fifth Quadrant.
The Role of the Executive
Coach in the organizational
context
Challenging Conventional views of organizations
Concept of stereotypical ‘hero’ leaders
The view that innovation and change can be planned and predicted.
Educating Sharing new perspectives of organizations and leadership
Sharing new perspectives on how innovations and change occurs
Support The concept of being in charge but not in control
Managing the present while leading for the future and managing innovation
Balancing advocacy with inquiry
Develop The ability to hold tension and live with paradox
The individual style and presence of the leader
The ability to develop other people and create a culture for innovation
Awareness of impact on others
The ability to reflect and learn
Prepared in partnership with and for
United Nations and Fifth Quadrant.
• Executive coaching is a transformational rather
than a remedial process
• Executive coaches needs certain qualities which
are both a skill and attitude
Facilitating change through
Executive Coaching
Prepared in partnership with and for
United Nations and Fifth Quadrant.
Coaching as a strategic process
• To ensure sustainable change,
the Executive Coach may
encourage the client to
undertake any or all of the
following tasks before the
session
1. Develop views on the
changes they envisage in their
working lives
2. Discuss with the manager
about this
3. Get 360-degree feedback
from their place of work
4. Collect broad
data/information about
themselves from friends,
family, customers, etc.
Prepared in partnership with and for
United Nations and Fifth Quadrant.
Coaching as a strategic process
(cont’d)
• The coach in turn may
consider a range of actions to
extend the engagement
beyond the actual coaching
session:
1. ‘Shadow’ for a period of time
2. Sit in on meetings, give
feedback
3. Interview colleagues, distil
feedback
4. Facilitate the analysis of
feedback – explore, debrief,
interpret
5. Take part in a three-way
discussion with the line
manager
Prepared in partnership with and for
United Nations and Fifth Quadrant.
Strategies during the Coaching Session
Exploring
• Awareness raising
• Clarification of goals,
options, actions
• Patterns of thinking,
feelings, behaving
• Patterns from past to the
present
• Dynamics in the room
• Life story and dynamic
choices, changes, etc.
• Learning styles
• Nothing – providing space
Teaching & Experimenting
• Skills practice/role play/video
• Designing and delivering
training inputs
• Administering psychometric
tests
• Using different media –
artwork, music, movement
• Referring client to another
source of training
Prepared in partnership with and for
United Nations and Fifth Quadrant.
Strategies for the client
in between sessions
• Keeping record of significant new
insights
• Practicing new skills and different
behaviours
• Writing up the coaching session
and later comparing with the
coach’s impressions
• Making arrangement with
colleagues and co-workers to
ensure on-going feedback
• Developing supportive networks
• Reading books, articles, using the
web
Prepared in partnership with and for
United Nations and Fifth Quadrant.
• How the client might response to the end of the
session
• The significance of transitions for the client
• What other forms of on-going development can be
put into place
• What contract might be needed with the manager
• How to ensure that the client gets on-going feedback
• What other areas of growth have been identified
The coach and the client may
address:
Prepared in partnership with and for
United Nations and Fifth Quadrant.
The Executive Coach must
• Use a blend of
skills and strategies
custom-made for
the client
• This strategic mix
will create new
options for the
client rather than
being exposed to
standardized
techniques and
methods
Prepared in partnership with and for
United Nations and Fifth Quadrant.
Expectations of the clients
• Appropriate boundaries
and contracts are
established with the
coach
• Confidentiality is assured
• High quality of coaching
provided
• Success of the coaching
session can be
systematically and
rigorously evaluated
Prepared in partnership with and for
United Nations and Fifth Quadrant.
Boundaries
• Assumptions about
executive coaching
influences the
expectations and have
an impact on the
evaluation of the
coaching process
Coaching is seen as:
• A social exchange and the client
performance after the coaching
session can be rationally measured
in terms of the cost-benefit for the
organization
• Providing support to key people in
the organization as part of a
strategic process for sustainable
change
Prepared in partnership with and for
United Nations and Fifth Quadrant.
Coaching contracts
• The executive coach must examine the
expectations of both the client and the
organization
• The goals for the entire coaching process
and for each specific coaching session
must be identified
• The coaching contract also establishes
clear roles ands responsibilities of all
involved
• Clear coaching contracts setting out
specific goals, the number of coaching
sessions the confidentiality limits and
the nature of any reporting arrangements
helps the coaching sessions
• It is important to establish whether the
‘client’ is the client or the organization
• The coach’s approach must be non-
judgemental and the coaching
relationship must be based on trust in
order to ensure a truly innovative and
creative coaching
• The social and professional roles must
be separated with the coach exercising
only the professional role.
Prepared in partnership with and for
United Nations and Fifth Quadrant.
Confidentiality
• Clients expect the coaching process to be entirely confidential which
provides them with a safe space to express their inner most feelings
• The need to assure the client that the coach is on your side is essential
• Without the client’s permission the coach will not share the results of
the coaching sessions with anyone else even though the organization
had paid the coach
• Coaches must be aware of the dangers of dependency and how people
experience difficulties in ending the coaching relationship
Prepared in partnership with and for
United Nations and Fifth Quadrant.
High Quality Coaches
• Highly trained
• Come from a variety of
backgrounds
• Never stopped developing
themselves
• Much more eclectic in their
approach
• Seek out and discover new
training and development
opportunities
• Knows about business
strategy, the core business
process and typical
management issues
Prepared in partnership with and for
United Nations and Fifth Quadrant.
Supervision of Executive Coaches
• Examining the coaching
approaches used, the
relationships established, the
dynamics created and the
impact, results and outcomes
reached
• Providing opportunities to
reflect on current levels of
skills and the appropriate level
of skill and feedback required
• Opportunity to support
coaches facing potential
difficult issues such as
dependency
Prepared in partnership with and for
United Nations and Fifth Quadrant.
Evaluation of Coaching
• Need to establish the
type of support and
help the individual
received from the
Executive Coach
• Quality measures such
as optimism and se;lf-
sufficiency left behind
after the coach has
gone provide an
indication of the
impact of coaching

Weitere ähnliche Inhalte

Was ist angesagt?

Effective coaching & feedback
Effective coaching & feedbackEffective coaching & feedback
Effective coaching & feedbackSandeep K Pandey
 
How to build a workforce and leadership development roadmap
How to build a workforce and leadership development roadmapHow to build a workforce and leadership development roadmap
How to build a workforce and leadership development roadmapElmer Buscado, ECE, CSSBB
 
SuperStar Coaching: How to Create a High Performing Team
SuperStar Coaching: How to Create a High Performing TeamSuperStar Coaching: How to Create a High Performing Team
SuperStar Coaching: How to Create a High Performing TeamRick Conlow
 
Executive Coaching Presentation
Executive Coaching PresentationExecutive Coaching Presentation
Executive Coaching PresentationJohns6js
 
Trainer profile- Brig RS Ahluwalia, Corporate and Soft Skills Trainer, from D...
Trainer profile- Brig RS Ahluwalia, Corporate and Soft Skills Trainer, from D...Trainer profile- Brig RS Ahluwalia, Corporate and Soft Skills Trainer, from D...
Trainer profile- Brig RS Ahluwalia, Corporate and Soft Skills Trainer, from D...Ramanjit Ahluwalia
 
7 Strategic Decisions for Building an Effective Leadership Development Program
7 Strategic Decisions for Building an Effective Leadership Development Program7 Strategic Decisions for Building an Effective Leadership Development Program
7 Strategic Decisions for Building an Effective Leadership Development ProgramAnisa Aven, BCC, NLPC: 281-469-4244
 
Learning & Development: Strategies Guide
Learning & Development: Strategies GuideLearning & Development: Strategies Guide
Learning & Development: Strategies GuideAcorn
 
Values Explorer, CCL Labs Webinar Series
Values Explorer, CCL Labs Webinar SeriesValues Explorer, CCL Labs Webinar Series
Values Explorer, CCL Labs Webinar SeriesCharles Palus
 
L&D strategy FY20
L&D strategy FY20L&D strategy FY20
L&D strategy FY20Kate Rand
 
Building High Performance Teams
Building High Performance TeamsBuilding High Performance Teams
Building High Performance TeamsNaveen Dandge
 
Prosci change series
Prosci change seriesProsci change series
Prosci change seriesKareem Moussa
 
Most Effective Team Building Training - Tonex Training
Most Effective Team Building Training - Tonex TrainingMost Effective Team Building Training - Tonex Training
Most Effective Team Building Training - Tonex TrainingBryan Len
 
Change and Project Management Toolkit - Framework, Best Practices and Templates
Change and Project Management Toolkit - Framework, Best Practices and TemplatesChange and Project Management Toolkit - Framework, Best Practices and Templates
Change and Project Management Toolkit - Framework, Best Practices and TemplatesAurelien Domont, MBA
 
Five Tenets of Change Management
Five Tenets of Change ManagementFive Tenets of Change Management
Five Tenets of Change ManagementProsci ANZ
 
8 dimensions of leadership
8 dimensions of leadership8 dimensions of leadership
8 dimensions of leadershipedsmith16
 
Developing the Coaching Skills of Your Managers and Leaders | Webinar 09.09.15
Developing the Coaching Skills of Your Managers and Leaders | Webinar 09.09.15Developing the Coaching Skills of Your Managers and Leaders | Webinar 09.09.15
Developing the Coaching Skills of Your Managers and Leaders | Webinar 09.09.15BizLibrary
 
Prosci Roles in Change Management
Prosci Roles in Change ManagementProsci Roles in Change Management
Prosci Roles in Change ManagementTim Creasey
 

Was ist angesagt? (20)

Effective coaching & feedback
Effective coaching & feedbackEffective coaching & feedback
Effective coaching & feedback
 
How to build a workforce and leadership development roadmap
How to build a workforce and leadership development roadmapHow to build a workforce and leadership development roadmap
How to build a workforce and leadership development roadmap
 
SuperStar Coaching: How to Create a High Performing Team
SuperStar Coaching: How to Create a High Performing TeamSuperStar Coaching: How to Create a High Performing Team
SuperStar Coaching: How to Create a High Performing Team
 
Executive Coaching Presentation
Executive Coaching PresentationExecutive Coaching Presentation
Executive Coaching Presentation
 
Trainer profile- Brig RS Ahluwalia, Corporate and Soft Skills Trainer, from D...
Trainer profile- Brig RS Ahluwalia, Corporate and Soft Skills Trainer, from D...Trainer profile- Brig RS Ahluwalia, Corporate and Soft Skills Trainer, from D...
Trainer profile- Brig RS Ahluwalia, Corporate and Soft Skills Trainer, from D...
 
7 Strategic Decisions for Building an Effective Leadership Development Program
7 Strategic Decisions for Building an Effective Leadership Development Program7 Strategic Decisions for Building an Effective Leadership Development Program
7 Strategic Decisions for Building an Effective Leadership Development Program
 
Learning & Development: Strategies Guide
Learning & Development: Strategies GuideLearning & Development: Strategies Guide
Learning & Development: Strategies Guide
 
Coaching Skills
Coaching SkillsCoaching Skills
Coaching Skills
 
Values Explorer, CCL Labs Webinar Series
Values Explorer, CCL Labs Webinar SeriesValues Explorer, CCL Labs Webinar Series
Values Explorer, CCL Labs Webinar Series
 
Business Acumen
Business  AcumenBusiness  Acumen
Business Acumen
 
Corporate strategic learning approach version 2
Corporate strategic learning approach version 2Corporate strategic learning approach version 2
Corporate strategic learning approach version 2
 
L&D strategy FY20
L&D strategy FY20L&D strategy FY20
L&D strategy FY20
 
Building High Performance Teams
Building High Performance TeamsBuilding High Performance Teams
Building High Performance Teams
 
Prosci change series
Prosci change seriesProsci change series
Prosci change series
 
Most Effective Team Building Training - Tonex Training
Most Effective Team Building Training - Tonex TrainingMost Effective Team Building Training - Tonex Training
Most Effective Team Building Training - Tonex Training
 
Change and Project Management Toolkit - Framework, Best Practices and Templates
Change and Project Management Toolkit - Framework, Best Practices and TemplatesChange and Project Management Toolkit - Framework, Best Practices and Templates
Change and Project Management Toolkit - Framework, Best Practices and Templates
 
Five Tenets of Change Management
Five Tenets of Change ManagementFive Tenets of Change Management
Five Tenets of Change Management
 
8 dimensions of leadership
8 dimensions of leadership8 dimensions of leadership
8 dimensions of leadership
 
Developing the Coaching Skills of Your Managers and Leaders | Webinar 09.09.15
Developing the Coaching Skills of Your Managers and Leaders | Webinar 09.09.15Developing the Coaching Skills of Your Managers and Leaders | Webinar 09.09.15
Developing the Coaching Skills of Your Managers and Leaders | Webinar 09.09.15
 
Prosci Roles in Change Management
Prosci Roles in Change ManagementProsci Roles in Change Management
Prosci Roles in Change Management
 

Andere mochten auch

The importance of creating a Coaching Culture
The importance of creating a Coaching CultureThe importance of creating a Coaching Culture
The importance of creating a Coaching CultureHuw Williams
 
RoI And Executive Coaching
RoI And Executive CoachingRoI And Executive Coaching
RoI And Executive Coachingwaypoint_hd
 
Emporkommen executive coaching ppt
Emporkommen executive coaching pptEmporkommen executive coaching ppt
Emporkommen executive coaching pptYateesh Prahlad
 
Executive English Coaching
Executive English CoachingExecutive English Coaching
Executive English CoachingBillur CREMER
 
HBR Study Of Executive Coaching
HBR Study Of Executive CoachingHBR Study Of Executive Coaching
HBR Study Of Executive Coachingexercizeguy
 
Executive Coaching...For the Seriously Curious
Executive Coaching...For the Seriously CuriousExecutive Coaching...For the Seriously Curious
Executive Coaching...For the Seriously CuriousWorking Resources
 
Executive Coaching Program for Marketing Leaders
Executive Coaching Program for Marketing LeadersExecutive Coaching Program for Marketing Leaders
Executive Coaching Program for Marketing LeadersBeloved Brands Inc.
 
Executive Coaching Proposal
Executive Coaching ProposalExecutive Coaching Proposal
Executive Coaching ProposalJohn Carnes
 
Executive Coaching - Purpose, Process and Outcomes
Executive Coaching - Purpose, Process and OutcomesExecutive Coaching - Purpose, Process and Outcomes
Executive Coaching - Purpose, Process and OutcomesCraig Juengling
 
Executive Coaching Team Building And Myers Briggs Type Indicator
Executive Coaching Team Building And Myers Briggs Type IndicatorExecutive Coaching Team Building And Myers Briggs Type Indicator
Executive Coaching Team Building And Myers Briggs Type Indicatorguestfbb212e
 
Understanding Executive Coaching
Understanding Executive CoachingUnderstanding Executive Coaching
Understanding Executive CoachingGautam Srivastava
 
10 Lessons for New Managers
10 Lessons for New Managers10 Lessons for New Managers
10 Lessons for New ManagersMRH Team
 

Andere mochten auch (14)

The importance of creating a Coaching Culture
The importance of creating a Coaching CultureThe importance of creating a Coaching Culture
The importance of creating a Coaching Culture
 
Executive Coaching Brochure
Executive Coaching BrochureExecutive Coaching Brochure
Executive Coaching Brochure
 
RoI And Executive Coaching
RoI And Executive CoachingRoI And Executive Coaching
RoI And Executive Coaching
 
Emporkommen executive coaching ppt
Emporkommen executive coaching pptEmporkommen executive coaching ppt
Emporkommen executive coaching ppt
 
Executive English Coaching
Executive English CoachingExecutive English Coaching
Executive English Coaching
 
Diplomas in Executive Coaching
Diplomas in Executive CoachingDiplomas in Executive Coaching
Diplomas in Executive Coaching
 
HBR Study Of Executive Coaching
HBR Study Of Executive CoachingHBR Study Of Executive Coaching
HBR Study Of Executive Coaching
 
Executive Coaching...For the Seriously Curious
Executive Coaching...For the Seriously CuriousExecutive Coaching...For the Seriously Curious
Executive Coaching...For the Seriously Curious
 
Executive Coaching Program for Marketing Leaders
Executive Coaching Program for Marketing LeadersExecutive Coaching Program for Marketing Leaders
Executive Coaching Program for Marketing Leaders
 
Executive Coaching Proposal
Executive Coaching ProposalExecutive Coaching Proposal
Executive Coaching Proposal
 
Executive Coaching - Purpose, Process and Outcomes
Executive Coaching - Purpose, Process and OutcomesExecutive Coaching - Purpose, Process and Outcomes
Executive Coaching - Purpose, Process and Outcomes
 
Executive Coaching Team Building And Myers Briggs Type Indicator
Executive Coaching Team Building And Myers Briggs Type IndicatorExecutive Coaching Team Building And Myers Briggs Type Indicator
Executive Coaching Team Building And Myers Briggs Type Indicator
 
Understanding Executive Coaching
Understanding Executive CoachingUnderstanding Executive Coaching
Understanding Executive Coaching
 
10 Lessons for New Managers
10 Lessons for New Managers10 Lessons for New Managers
10 Lessons for New Managers
 

Ähnlich wie Executive Coaching Fifth Quadrant

SNS Mentor Program Framework-final
SNS Mentor Program Framework-finalSNS Mentor Program Framework-final
SNS Mentor Program Framework-finaldennishayford1
 
Learning is a Contact Sport: Ten Strategies for Boosting Professional Develop...
Learning is a Contact Sport: Ten Strategies for Boosting Professional Develop...Learning is a Contact Sport: Ten Strategies for Boosting Professional Develop...
Learning is a Contact Sport: Ten Strategies for Boosting Professional Develop...Gus Prestera
 
Strategic Thinking, Vision and Leadership
Strategic Thinking, Vision and LeadershipStrategic Thinking, Vision and Leadership
Strategic Thinking, Vision and LeadershipDr. John Persico
 
Train the trainer program contents
Train the trainer program contentsTrain the trainer program contents
Train the trainer program contentsImran Khan
 
Executive Coaching Proposition
Executive Coaching PropositionExecutive Coaching Proposition
Executive Coaching PropositionGary Walker
 
Incerts Network Launch - 'School improvement: how collaboration can play a vi...
Incerts Network Launch - 'School improvement: how collaboration can play a vi...Incerts Network Launch - 'School improvement: how collaboration can play a vi...
Incerts Network Launch - 'School improvement: how collaboration can play a vi...Incerts
 
How one CEO decision pays of six ways.
How one CEO decision pays of six ways.How one CEO decision pays of six ways.
How one CEO decision pays of six ways.IntelliVen
 

Ähnlich wie Executive Coaching Fifth Quadrant (20)

ICSA Competency Framework presentation for Guernsey branch - 26 February 2019
ICSA Competency Framework presentation for Guernsey branch - 26 February 2019ICSA Competency Framework presentation for Guernsey branch - 26 February 2019
ICSA Competency Framework presentation for Guernsey branch - 26 February 2019
 
The curriculum ee
The curriculum eeThe curriculum ee
The curriculum ee
 
Mentoring_Brussels_2015
Mentoring_Brussels_2015Mentoring_Brussels_2015
Mentoring_Brussels_2015
 
SNS Mentor Program Framework-final
SNS Mentor Program Framework-finalSNS Mentor Program Framework-final
SNS Mentor Program Framework-final
 
How to Effectively Mentor in the Workplace
How to Effectively Mentor in the WorkplaceHow to Effectively Mentor in the Workplace
How to Effectively Mentor in the Workplace
 
Becoming a PR Leader: The Art and Science of Mentorship
Becoming a PR Leader: The Art and Science of MentorshipBecoming a PR Leader: The Art and Science of Mentorship
Becoming a PR Leader: The Art and Science of Mentorship
 
Coaching Mentoring Hanbook
Coaching  Mentoring HanbookCoaching  Mentoring Hanbook
Coaching Mentoring Hanbook
 
Learning is a Contact Sport: Ten Strategies for Boosting Professional Develop...
Learning is a Contact Sport: Ten Strategies for Boosting Professional Develop...Learning is a Contact Sport: Ten Strategies for Boosting Professional Develop...
Learning is a Contact Sport: Ten Strategies for Boosting Professional Develop...
 
Coaching-Essentials-Overview
Coaching-Essentials-OverviewCoaching-Essentials-Overview
Coaching-Essentials-Overview
 
Facilitation skills
Facilitation skillsFacilitation skills
Facilitation skills
 
Mentoring and coaching skills
Mentoring and coaching skillsMentoring and coaching skills
Mentoring and coaching skills
 
Strategic Thinking, Vision and Leadership
Strategic Thinking, Vision and LeadershipStrategic Thinking, Vision and Leadership
Strategic Thinking, Vision and Leadership
 
Train the trainer program contents
Train the trainer program contentsTrain the trainer program contents
Train the trainer program contents
 
Coco cola
Coco colaCoco cola
Coco cola
 
Global Leadership Lab
Global Leadership LabGlobal Leadership Lab
Global Leadership Lab
 
Mentoring_Brussels_2015
Mentoring_Brussels_2015Mentoring_Brussels_2015
Mentoring_Brussels_2015
 
Executive Coaching Proposition
Executive Coaching PropositionExecutive Coaching Proposition
Executive Coaching Proposition
 
Be like mentor
Be like mentorBe like mentor
Be like mentor
 
Incerts Network Launch - 'School improvement: how collaboration can play a vi...
Incerts Network Launch - 'School improvement: how collaboration can play a vi...Incerts Network Launch - 'School improvement: how collaboration can play a vi...
Incerts Network Launch - 'School improvement: how collaboration can play a vi...
 
How one CEO decision pays of six ways.
How one CEO decision pays of six ways.How one CEO decision pays of six ways.
How one CEO decision pays of six ways.
 

Mehr von BeOne

Innovate. Or. Die.
Innovate. Or. Die.Innovate. Or. Die.
Innovate. Or. Die.BeOne
 
Innovation And Collaboration Journey
Innovation And Collaboration JourneyInnovation And Collaboration Journey
Innovation And Collaboration JourneyBeOne
 
Seven Sins of Sales Pitching
Seven Sins of Sales PitchingSeven Sins of Sales Pitching
Seven Sins of Sales PitchingBeOne
 
Pitch To Win
Pitch To WinPitch To Win
Pitch To WinBeOne
 
Management ~ Leadership
Management ~ LeadershipManagement ~ Leadership
Management ~ LeadershipBeOne
 
The Breakthrough Achievement
The Breakthrough AchievementThe Breakthrough Achievement
The Breakthrough AchievementBeOne
 
The Breakthrough Achievement
The Breakthrough Achievement The Breakthrough Achievement
The Breakthrough Achievement BeOne
 
Walk the talk
Walk the talkWalk the talk
Walk the talkBeOne
 
Leadership 25
Leadership 25Leadership 25
Leadership 25BeOne
 
How To Sell Yourself To Others.
How To Sell Yourself To Others.How To Sell Yourself To Others.
How To Sell Yourself To Others.BeOne
 
Fifth Quadrant Catalog of Programs
Fifth Quadrant Catalog of ProgramsFifth Quadrant Catalog of Programs
Fifth Quadrant Catalog of ProgramsBeOne
 
Family Business
Family Business Family Business
Family Business BeOne
 
Sales Mastermind
Sales MastermindSales Mastermind
Sales MastermindBeOne
 

Mehr von BeOne (13)

Innovate. Or. Die.
Innovate. Or. Die.Innovate. Or. Die.
Innovate. Or. Die.
 
Innovation And Collaboration Journey
Innovation And Collaboration JourneyInnovation And Collaboration Journey
Innovation And Collaboration Journey
 
Seven Sins of Sales Pitching
Seven Sins of Sales PitchingSeven Sins of Sales Pitching
Seven Sins of Sales Pitching
 
Pitch To Win
Pitch To WinPitch To Win
Pitch To Win
 
Management ~ Leadership
Management ~ LeadershipManagement ~ Leadership
Management ~ Leadership
 
The Breakthrough Achievement
The Breakthrough AchievementThe Breakthrough Achievement
The Breakthrough Achievement
 
The Breakthrough Achievement
The Breakthrough Achievement The Breakthrough Achievement
The Breakthrough Achievement
 
Walk the talk
Walk the talkWalk the talk
Walk the talk
 
Leadership 25
Leadership 25Leadership 25
Leadership 25
 
How To Sell Yourself To Others.
How To Sell Yourself To Others.How To Sell Yourself To Others.
How To Sell Yourself To Others.
 
Fifth Quadrant Catalog of Programs
Fifth Quadrant Catalog of ProgramsFifth Quadrant Catalog of Programs
Fifth Quadrant Catalog of Programs
 
Family Business
Family Business Family Business
Family Business
 
Sales Mastermind
Sales MastermindSales Mastermind
Sales Mastermind
 

Kürzlich hochgeladen

Eni 2024 1Q Results - 24.04.24 business.
Eni 2024 1Q Results - 24.04.24 business.Eni 2024 1Q Results - 24.04.24 business.
Eni 2024 1Q Results - 24.04.24 business.Eni
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.Aaiza Hassan
 
Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999
Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999
Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999Tina Ji
 
Catalogue ONG NUOC PPR DE NHAT .pdf
Catalogue ONG NUOC PPR DE NHAT      .pdfCatalogue ONG NUOC PPR DE NHAT      .pdf
Catalogue ONG NUOC PPR DE NHAT .pdfOrient Homes
 
The CMO Survey - Highlights and Insights Report - Spring 2024
The CMO Survey - Highlights and Insights Report - Spring 2024The CMO Survey - Highlights and Insights Report - Spring 2024
The CMO Survey - Highlights and Insights Report - Spring 2024christinemoorman
 
Sales & Marketing Alignment: How to Synergize for Success
Sales & Marketing Alignment: How to Synergize for SuccessSales & Marketing Alignment: How to Synergize for Success
Sales & Marketing Alignment: How to Synergize for SuccessAggregage
 
Vip Dewas Call Girls #9907093804 Contact Number Escorts Service Dewas
Vip Dewas Call Girls #9907093804 Contact Number Escorts Service DewasVip Dewas Call Girls #9907093804 Contact Number Escorts Service Dewas
Vip Dewas Call Girls #9907093804 Contact Number Escorts Service Dewasmakika9823
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxAndy Lambert
 
Monte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMMonte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMRavindra Nath Shukla
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Roland Driesen
 
VIP Kolkata Call Girl Howrah 👉 8250192130 Available With Room
VIP Kolkata Call Girl Howrah 👉 8250192130  Available With RoomVIP Kolkata Call Girl Howrah 👉 8250192130  Available With Room
VIP Kolkata Call Girl Howrah 👉 8250192130 Available With Roomdivyansh0kumar0
 
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Dipal Arora
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMANIlamathiKannappan
 
7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...Paul Menig
 
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case studyThe Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case studyEthan lee
 
Grateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfGrateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfPaul Menig
 
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Delhi Call girls
 
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...anilsa9823
 

Kürzlich hochgeladen (20)

Eni 2024 1Q Results - 24.04.24 business.
Eni 2024 1Q Results - 24.04.24 business.Eni 2024 1Q Results - 24.04.24 business.
Eni 2024 1Q Results - 24.04.24 business.
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.
 
Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999
Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999
Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999
 
Catalogue ONG NUOC PPR DE NHAT .pdf
Catalogue ONG NUOC PPR DE NHAT      .pdfCatalogue ONG NUOC PPR DE NHAT      .pdf
Catalogue ONG NUOC PPR DE NHAT .pdf
 
The CMO Survey - Highlights and Insights Report - Spring 2024
The CMO Survey - Highlights and Insights Report - Spring 2024The CMO Survey - Highlights and Insights Report - Spring 2024
The CMO Survey - Highlights and Insights Report - Spring 2024
 
Sales & Marketing Alignment: How to Synergize for Success
Sales & Marketing Alignment: How to Synergize for SuccessSales & Marketing Alignment: How to Synergize for Success
Sales & Marketing Alignment: How to Synergize for Success
 
Vip Dewas Call Girls #9907093804 Contact Number Escorts Service Dewas
Vip Dewas Call Girls #9907093804 Contact Number Escorts Service DewasVip Dewas Call Girls #9907093804 Contact Number Escorts Service Dewas
Vip Dewas Call Girls #9907093804 Contact Number Escorts Service Dewas
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptx
 
KestrelPro Flyer Japan IT Week 2024 (English)
KestrelPro Flyer Japan IT Week 2024 (English)KestrelPro Flyer Japan IT Week 2024 (English)
KestrelPro Flyer Japan IT Week 2024 (English)
 
Monte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMMonte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSM
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...
 
VIP Kolkata Call Girl Howrah 👉 8250192130 Available With Room
VIP Kolkata Call Girl Howrah 👉 8250192130  Available With RoomVIP Kolkata Call Girl Howrah 👉 8250192130  Available With Room
VIP Kolkata Call Girl Howrah 👉 8250192130 Available With Room
 
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
 
Best Practices for Implementing an External Recruiting Partnership
Best Practices for Implementing an External Recruiting PartnershipBest Practices for Implementing an External Recruiting Partnership
Best Practices for Implementing an External Recruiting Partnership
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMAN
 
7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...
 
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case studyThe Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
 
Grateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfGrateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdf
 
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
 
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
 

Executive Coaching Fifth Quadrant

  • 1. Prepared in partnership with and for United Nations and Fifth Quadrant. Executive Coaching
  • 2. Prepared in partnership with and for United Nations and Fifth Quadrant. Executive Coaching Provides an opportunity for senior management to: • Get honest feedback on personal performance, management and leadership style and the organizational culture • Discuss sensitive issues • Help think aloud • Plan and review the desired outcomes
  • 3. Prepared in partnership with and for United Nations and Fifth Quadrant. Executive Coaching is: • Just-in-time cost- effective development option • Practical, on-the-job, results-oriented and time-effective • Satisfactory process for self-development
  • 4. Prepared in partnership with and for United Nations and Fifth Quadrant. Executive Coaching • One of the fastest growing areas of consulting • Stand-alone and/or a component of personal development programme which may include training workshops or action learning
  • 5. Prepared in partnership with and for United Nations and Fifth Quadrant. Executive Coaching is: • NOT telling someone what to do • A process of self-discovery • Extremely demanding consulting intervention
  • 6. Prepared in partnership with and for United Nations and Fifth Quadrant. Executive Coaches • Establishes one-to-one relationship within the organization and work context • Encourages and support:  Self-awareness and social awareness  Reflections on dilemmas, choices and alternatives  Problem solving and decision-making  Learning
  • 7. Prepared in partnership with and for United Nations and Fifth Quadrant. Roles of the Executive Coach • Responding to the needs of each individual • The different roles are identified in the Executive Coaching Arena
  • 8. Prepared in partnership with and for United Nations and Fifth Quadrant. The Executive Coaching Arena DIRECTIVE FACILITATIVE CHALLENGING SUPPORTING Organizational Sponsor Manager Careers Adviser Counsellor MentorHR Adviser Goal Setter Role Model Guide Catalyst Listener Sounding board Bridge Information Provider Collaborator Challenger
  • 9. Prepared in partnership with and for United Nations and Fifth Quadrant. • They might not have the ability to transfer their knowledge and skills • They cannot tell someone how to run his/her business • They might not have the relevant training, background and experiences Executive Coaches are not like Sports Coaches
  • 10. Prepared in partnership with and for United Nations and Fifth Quadrant. • Interpersonal relationships • Conflict Resolution • Strategy • Marketing to Executive Coaches deal with a wide range of issues from:
  • 11. Prepared in partnership with and for United Nations and Fifth Quadrant. • “flying by the seat of their pants” As a result, many Executive Coaches are
  • 12. Prepared in partnership with and for United Nations and Fifth Quadrant. • Provide coaching and mentoring skills • Help people understand the theoretical bases of effective coaching • Provide opportunities for practicing new coaching skills and interventions Development programme for Executive Coaches must:
  • 13. Prepared in partnership with and for United Nations and Fifth Quadrant. Core competencies for Executive Coaches 1. Conceptual understanding of the role of the individual coach 2. The coaching contract and its scope, limitations, pitfalls 3. Understanding organizations, human processes and dynamics 4. Innovation and creativity 5. Managing challenging clients 6. Appreciation of the multicultural context 7. Ethics
  • 14. Prepared in partnership with and for United Nations and Fifth Quadrant. Good Executive Coaches • Give honest, realistic and challenging feedback • Good listeners • Suggest smart action ideas
  • 15. Prepared in partnership with and for United Nations and Fifth Quadrant. Good Executive Coaching results in • Greater self-knowledge • New perspectives • Improved performance • Greater adaptability
  • 16. Prepared in partnership with and for United Nations and Fifth Quadrant. Great Executive Coaching • comes from a depth and quality of the relationship between the coach and the client
  • 17. Prepared in partnership with and for United Nations and Fifth Quadrant. Coaching Relationship • Establishing a meaningful relationship between the Executive Coach and the client is vitally important • Far more important than the application of theories and models
  • 18. Prepared in partnership with and for United Nations and Fifth Quadrant. Executive Coaches • Must resist the urge to impart knowledge or theories at the expense of building a good relationship
  • 19. Prepared in partnership with and for United Nations and Fifth Quadrant. Mutual respect and empathy A clear and shared agreement of the coaching intervention – the direction and the desired outcome An understanding of how the executive coaching work will happen and what will be the roles and tasks of the coach and the client Creating a good coaching relationship requires a coaching contract
  • 20. Prepared in partnership with and for United Nations and Fifth Quadrant. Coaching contract • Private agreement – issues of confidentiality, financial loyalty, ‘best interest’, conflict of interest • Emphatic relationship – feeling safe enough and valued enough
  • 21. Prepared in partnership with and for United Nations and Fifth Quadrant. Foundation for effective coaching relationship • Opportunity for understanding • Build on existing strengths • Develop skills and encourage experimentation • Facilitate a sense of achievement • Prevent ‘relapse’
  • 22. Prepared in partnership with and for United Nations and Fifth Quadrant. The way managers think about organizations • One of the most interesting and fruitful areas of exploration in a coaching relationship • Any meaningful coaching intervention should explore the basic assumptions of managers
  • 23. Prepared in partnership with and for United Nations and Fifth Quadrant. Executive coaches • Raise the managers’ awareness of how organizations really work • Help managers perceive more clearly how decisions are made, how change occurs (or fail to) and how they interact in the complex web of interaction
  • 24. Prepared in partnership with and for United Nations and Fifth Quadrant. Organizations are social processes
  • 25. Prepared in partnership with and for United Nations and Fifth Quadrant. Managers in organizations are engaged in: • Innovation, • Leadership, and • Change
  • 26. Prepared in partnership with and for United Nations and Fifth Quadrant. The Role of the Executive Coach in the organizational context Challenging Conventional views of organizations Concept of stereotypical ‘hero’ leaders The view that innovation and change can be planned and predicted. Educating Sharing new perspectives of organizations and leadership Sharing new perspectives on how innovations and change occurs Support The concept of being in charge but not in control Managing the present while leading for the future and managing innovation Balancing advocacy with inquiry Develop The ability to hold tension and live with paradox The individual style and presence of the leader The ability to develop other people and create a culture for innovation Awareness of impact on others The ability to reflect and learn
  • 27. Prepared in partnership with and for United Nations and Fifth Quadrant. • Executive coaching is a transformational rather than a remedial process • Executive coaches needs certain qualities which are both a skill and attitude Facilitating change through Executive Coaching
  • 28. Prepared in partnership with and for United Nations and Fifth Quadrant. Coaching as a strategic process • To ensure sustainable change, the Executive Coach may encourage the client to undertake any or all of the following tasks before the session 1. Develop views on the changes they envisage in their working lives 2. Discuss with the manager about this 3. Get 360-degree feedback from their place of work 4. Collect broad data/information about themselves from friends, family, customers, etc.
  • 29. Prepared in partnership with and for United Nations and Fifth Quadrant. Coaching as a strategic process (cont’d) • The coach in turn may consider a range of actions to extend the engagement beyond the actual coaching session: 1. ‘Shadow’ for a period of time 2. Sit in on meetings, give feedback 3. Interview colleagues, distil feedback 4. Facilitate the analysis of feedback – explore, debrief, interpret 5. Take part in a three-way discussion with the line manager
  • 30. Prepared in partnership with and for United Nations and Fifth Quadrant. Strategies during the Coaching Session Exploring • Awareness raising • Clarification of goals, options, actions • Patterns of thinking, feelings, behaving • Patterns from past to the present • Dynamics in the room • Life story and dynamic choices, changes, etc. • Learning styles • Nothing – providing space Teaching & Experimenting • Skills practice/role play/video • Designing and delivering training inputs • Administering psychometric tests • Using different media – artwork, music, movement • Referring client to another source of training
  • 31. Prepared in partnership with and for United Nations and Fifth Quadrant. Strategies for the client in between sessions • Keeping record of significant new insights • Practicing new skills and different behaviours • Writing up the coaching session and later comparing with the coach’s impressions • Making arrangement with colleagues and co-workers to ensure on-going feedback • Developing supportive networks • Reading books, articles, using the web
  • 32. Prepared in partnership with and for United Nations and Fifth Quadrant. • How the client might response to the end of the session • The significance of transitions for the client • What other forms of on-going development can be put into place • What contract might be needed with the manager • How to ensure that the client gets on-going feedback • What other areas of growth have been identified The coach and the client may address:
  • 33. Prepared in partnership with and for United Nations and Fifth Quadrant. The Executive Coach must • Use a blend of skills and strategies custom-made for the client • This strategic mix will create new options for the client rather than being exposed to standardized techniques and methods
  • 34. Prepared in partnership with and for United Nations and Fifth Quadrant. Expectations of the clients • Appropriate boundaries and contracts are established with the coach • Confidentiality is assured • High quality of coaching provided • Success of the coaching session can be systematically and rigorously evaluated
  • 35. Prepared in partnership with and for United Nations and Fifth Quadrant. Boundaries • Assumptions about executive coaching influences the expectations and have an impact on the evaluation of the coaching process Coaching is seen as: • A social exchange and the client performance after the coaching session can be rationally measured in terms of the cost-benefit for the organization • Providing support to key people in the organization as part of a strategic process for sustainable change
  • 36. Prepared in partnership with and for United Nations and Fifth Quadrant. Coaching contracts • The executive coach must examine the expectations of both the client and the organization • The goals for the entire coaching process and for each specific coaching session must be identified • The coaching contract also establishes clear roles ands responsibilities of all involved • Clear coaching contracts setting out specific goals, the number of coaching sessions the confidentiality limits and the nature of any reporting arrangements helps the coaching sessions • It is important to establish whether the ‘client’ is the client or the organization • The coach’s approach must be non- judgemental and the coaching relationship must be based on trust in order to ensure a truly innovative and creative coaching • The social and professional roles must be separated with the coach exercising only the professional role.
  • 37. Prepared in partnership with and for United Nations and Fifth Quadrant. Confidentiality • Clients expect the coaching process to be entirely confidential which provides them with a safe space to express their inner most feelings • The need to assure the client that the coach is on your side is essential • Without the client’s permission the coach will not share the results of the coaching sessions with anyone else even though the organization had paid the coach • Coaches must be aware of the dangers of dependency and how people experience difficulties in ending the coaching relationship
  • 38. Prepared in partnership with and for United Nations and Fifth Quadrant. High Quality Coaches • Highly trained • Come from a variety of backgrounds • Never stopped developing themselves • Much more eclectic in their approach • Seek out and discover new training and development opportunities • Knows about business strategy, the core business process and typical management issues
  • 39. Prepared in partnership with and for United Nations and Fifth Quadrant. Supervision of Executive Coaches • Examining the coaching approaches used, the relationships established, the dynamics created and the impact, results and outcomes reached • Providing opportunities to reflect on current levels of skills and the appropriate level of skill and feedback required • Opportunity to support coaches facing potential difficult issues such as dependency
  • 40. Prepared in partnership with and for United Nations and Fifth Quadrant. Evaluation of Coaching • Need to establish the type of support and help the individual received from the Executive Coach • Quality measures such as optimism and se;lf- sufficiency left behind after the coach has gone provide an indication of the impact of coaching