Cheryl Simmons is a billing financial analyst with over 20 years of experience in billing, invoicing, and account management. She currently works as a senior accounting specialist for Fiserv, where she ensures accurate and timely invoicing for customers by executing the billing process. Previously, she held roles as an account receivable specialist for Allconnect and Georgia Pacific, where she managed accounts and collections. Simmons has extensive skills in billing, invoicing, financial analysis, documentation, and client engagement. She holds a Bachelor's degree in Business Administration.

1. CHERYL A. SIMMONS
2631 Young Road Stone Mountain GA, 30088
(404) 277-7632 │ cheryl.simmons@yahoo.com
BILLING FINANCIAL ANALYST
Reporting | Invoicing-Billing | Analysis
Billing professional with extensive experience managing the billing and invoicing process. A detailed individual at ease
collaborating with key internal/external stakeholders in support of billing objectives. Skilled in providing analysis and
reporting to assist in department decision-making. Well-versed in account management from proper documentation to
handling delinquencies.
 Billing/Invoicing Best Practices
 Process Improvement
 Staff Management
 Invoicing
 Client Engagement
 Strategic Planning
 Financial Analysis
 Documentation
 Account Management
PR O F E S S I O N A L EX P E R I E N C E
FISERV (CHECKFREE CO.), NORCROSS, GA 2008 – Present
Sr. Accounting Specialist
 Ensures customers are invoiced in a timely and accurate manner by executing the billing process of the
Electronic Payments Division.
 Creates monthly invoices in SAP, pulling and combining information from multiple sources.
 Properly records customer revenue and invoicing based on contractual terms and technical guidance.
 Responsible for complex contract review and entry into SAP.
 Works in collaboration with the billing manager, financial analyst, customer and sales representatives to ensure
accurate invoicing.
 Performs trend analysis on revenue, researching variances as necessary.
 Plays a vital role in internal and external audit preparation and related projects.
ALLCONNECT INC., ATLANTA, GA 2006 – 2008
Account Receivable Specialist
 Managed 120+ accounts, decreasing delinquent rates by contacting customers to make arrangements for
payment.
 Maintained detailed documentation of events, conversations and discrepancies in the customer database for
future use in collection efforts.
 Identified quality issues contributing to delinquent balances, implementing strategy to improve resolution.
 Processed daily cash from lockbox and ACH payments and handled discrepancies as needed.
 Wrote-off charge-backs and bad debts in accordance with company policies.
 Handled a variety of accounting related tasks including forecasting monthly cash, setting up vendor accounts,
posting to general ledger accounts, preparing month-end reports and reconciling lockbox deposit accounts.
 Played a role in annual audit related projects.
GEORGIA PACIFIC INC., ATLANTA, GA 1997 – 2006
Account Receivable Specialist
 Collected outstanding invoices, resolving all deductions from remittances.
 Handled customer inquiries regarding price, quote number and billing information with a high level of
professionalism.
 Prepared monthly account status reports for forecasting purposes.
 Applied cash application to invoices following organizational processes and procedures.

2. CHERYL SIMMONS Resume, Page 2
BANK OF AMERICA, ATLANTA, GA 1995 – 1997
Customer Service Manager
 Managed daily branch operations ensuring staff compliance with bank and industry policies and procedures.
 Steered efforts to ensure branch compliance with regulatory and audit requirements.
 Conducted internal bank audits, resolving outstanding issues as needed.
 Led staff management efforts including training and development and performance management.
 Developed and implements strategies designed to increase sales, referrals and deposit growth.
 Oversaw training, retention, scheduling, monitoring and coaching of associates.
ED U C A T I O N
Bachelor Degree, Business Administration – Strayer University, Lithonia, GA