1. CHERYL ANN BUNKER
1257 Crom Street #201
Manteca, CA. 95337
209/679-0827
Cherylbunker@msn.com
SUMMARY
Customer Service, Sales and Purchasing professional seeking an opportunity to apply
my vast skills and experience. Adaptable professional seeking a challenging and
growing environment that will help me expand my knowledge. Results oriented,
energetic, and motivated individual who has a sense of team and proven track record of
success recognizing the customer’s needs.
PROFESSIONAL OVERVIEW
Workflowone/Standard Register – Livermore, Ca.
Standard Register bought Workflowone and I was rehired
Forms Print Company
September 2011 to February 2013 / April 2014 to August 2015
Customer Service Professional
• Provided support for multiple sales representatives
• Handled some of the largest hospital accounts in the Livermore office
• Provided crucial backup support for the Livermore office
• Created quotes, merchandised and entered all orders for my customers and the
accounts that I backed up
• Created weekly updates for my customers on orders and manufacturing times
• Worked with production on any orders that required timely turn a rounds or
difficult specifications
CMYK Print and Promotions – Tracy, Ca.
Printing and Graphics Manufacturer of SBS Cartons
October 2009 to December 2010
Estimator/Customer Service
• Provide support for 2 sales representatives and owner
• Spec out items for quotes and orders
• Create quotes for manufacturing
• Merchandise paper pricing and outsourced items for quotes
• General Office Management; Administration for Owner
Packaging Innovators Corp – Livermore, Ca.
Corrugated Box Manufacturer
October 2007 to November 2008
Customer Service Professional
• Provide support for 4 account representatives
• Proficient in HRMS and Microsoft Office applications including Word and Excel
• Responsible for creating quotes based on customer needs by properly routing
through the plant; merchandising of outsourced items to find the best price
• Order entry for all new and repeat items, checking print cards and CAD’s to
assure that the items are on spec, getting the production card to logistics for
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2. board order and following items progress through the plant; purchasing items
outsourced from other vendors
• Inventory control for items being stocked for customers on the floor.
• Generating Corrective Action Forms for all non-compliant items and reworking
items when possible
The Deft Company – Manteca, CA.
Printing and Graphics Supplier
May 2006 to October 2007
Marketing and Sales Assistant
• Provide support for the President, account executives, and customer base
• Provide Support for Trade Shows and Corporate Events
• Handle all office functions including: purchasing, AP, AR, and expediting
• Interface with customers in resolving time lines and problems
Unisource Inc. – Pleasanton, CA.
West Coast Headquarters for Leading Paper and Packaging Distributor
March 1998 to April 2006
Assigned Accounts Executive
• Managed 5 Account Executives that service the largest accounts for the West
Coast Region
• Sole contact for the Largest West Coast Packaging Customer; in charge of there
inventory spreadsheets; managing 5 million dollars of offsite inventory annually;
scheduling all shipments; building all trucks for shipments
• Responsible for merchandising, purchasing, inventory control, and order entry;
provide quotes and availability for customers and sales executives; generate and
track invoicing; generating RMA requests for customer returns and expediting
corrected orders
• Key member for testing new order entry computer program; finding faults and
adding helpful insight into what our customer service executives needed for
continuing excellent customer care
• Provide relief support for Commercial Printing, Supply Systems, and Business
Imaging
The Deft Company – Manteca, CA.
Printing and Graphics Supplier
December 1996 to March 1998
Marketing and Sales Assistant
• Provide support for the President, account executives, and customer base
• Provide Support for Trade Shows and Corporate Events
• Handle all office functions including: purchasing, AP, AR, and expediting
• Interface with customers in resolving time lines and problems
Education
West Valley Community College; San Jose, Ca. 1990-1991; General
References Upon Request
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