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7 Ways to Use Live Chat For Business And Fun
1. Although live chat has been getting good press for being customers’ preferred
channel of communication and support, its true potential remains somewhat
obscure.
There are different chat apps, offering different features and capabilities. It’s not
just about answering customer queries on e-commerce sites.
Live chat is a great way to make your site more social and get visitors engaged.
Unusual applications of live chat
Ways to Use Live Chat for
Business and Fun7
Radio stations
Members of the audience can interact with each other,
leading to the creation of an online community, or chat
with program hosts and guests in real time.
HR departments
Live chat can help you save time by being able to
simultaneously talk to multiple candidates, run
preliminary interviews, or make minor
arrangements before the meeting.
Hobby sites
Members of various clubs, associations, and all kinds
of enthusiasts will surely appreciate the opportunity to
get engaged with other like-minded individuals.
Online courses and webinars
Enhance the experience with a live chat feature,
providing audiences with the opportunity to interact
with each other and ask questions on the go.
Networking sites
If you’re planning to launch a site for specialists
in a given field or industry, consider adding live
chat to facilitate their networking. This will be
huge for folks trying to advance their careers.
Live consultancy
Medical or legal advice are some of the types of
consultancy people often seek online. Also, live chat
may be the best medium to communicate for deaf
and hard-of-hearing individuals.
Internal employee communication
Group live chat installed on the company website,
accessible only to logged in workers can take
some of the load off the email.
Live chat is a versatile tool whose capabilities go way beyond regular customer
service or informal interactions between random users. It can be easily
implemented for a variety of business and entertainment purposes.
Becoming more community-oriented is never a bad business move, so if you’re
thinking about expanding your operations, consider Chatwee social live chat.
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