![Processed merchandise returns and exchanges.
Acted as a liaison between outside sales representatives and [number] accounts.
Conducted business to business telephone sales.
Quoted prices, credit terms and other bid specifications.
Negotiated prices, terms of sales and service agreements.
Managed quality communication, customer support and product representation for each client.
Expressed appreciation and invited customers to return to the store.
Guaranteed positive customer experiences and resolved all customer complaints.
06/2010 to 11/2011
ASHLEY STEWART
East Point, GA
Sales Associate/Junior Key
Assisting guest with putting ensembles together, also doing suggestive selling (add on's), making sure that at the
end of every purchase all needs were met.
Boosted my sales percentage at 35%.
I shared responsibility setting up company's private label accounts (5 per day), making sure the customer knew
how to use it to their advantage, also to inform the customer of the many benefit's the card can entitle them to.
Worked alongside the store manager and the assistant manager in merchandising the entire store; wall mounts to
floor arrangements and mannequins.
2014PROFESSIONAL CERTIFICATION: BUSINESS/ RETAIL MANAGEMENT
Bellevue University, Bellevue, NE, USA
2002/2006DIPLOMA: DUAL SEAL
Tri-Cities High School, East Point, GA, USA
Communication skills, Interpersonal skills, Coaching/Training skills, Experienced Supervisor ( customer service and
retail) skills, Versed in MS Office Software
EDUCATIONAL BACKGROUND
SKILLS](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
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Customer Service/Sales Professional
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- 2. Processed merchandise returns and exchanges. Acted as a liaison between outside sales representatives and [number] accounts. Conducted business to business telephone sales. Quoted prices, credit terms and other bid specifications. Negotiated prices, terms of sales and service agreements. Managed quality communication, customer support and product representation for each client. Expressed appreciation and invited customers to return to the store. Guaranteed positive customer experiences and resolved all customer complaints. 06/2010 to 11/2011 ASHLEY STEWART East Point, GA Sales Associate/Junior Key Assisting guest with putting ensembles together, also doing suggestive selling (add on's), making sure that at the end of every purchase all needs were met. Boosted my sales percentage at 35%. I shared responsibility setting up company's private label accounts (5 per day), making sure the customer knew how to use it to their advantage, also to inform the customer of the many benefit's the card can entitle them to. Worked alongside the store manager and the assistant manager in merchandising the entire store; wall mounts to floor arrangements and mannequins. 2014PROFESSIONAL CERTIFICATION: BUSINESS/ RETAIL MANAGEMENT Bellevue University, Bellevue, NE, USA 2002/2006DIPLOMA: DUAL SEAL Tri-Cities High School, East Point, GA, USA Communication skills, Interpersonal skills, Coaching/Training skills, Experienced Supervisor ( customer service and retail) skills, Versed in MS Office Software EDUCATIONAL BACKGROUND SKILLS