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Charter School Capital Webinar
March 6, 2017
Putting the Social
Back in Social Media:
What Charter Leaders
Need to Know
Hello.
2
KimBrater
VPMarketing
CharterSchool Capital
971-634-1880
kbrater@charterschoolcapital.org
facebook.com/CharterSchoolCapital
twitter.com/GrowCharters
MichaelBarber
Founder
barber&hewitt
520-591-1658
michael@barberandhewitt.com
facebook.com/barberandhewitt
twitter.com/barberandhewitt
Agenda
1. WhyThis Matters
2. Bythe numbers
3. Personal & student development
4. Engagement
5. Listening
6. Best practices
7. Examples
8. Slides // SlideShare.net/CharterSchoolCapital
3
Social media & charter schools.
Why does this matter?
4
It’s about the moments.
5
Googlecallsthese“micro-moments”
• People evaluate purchase decisions
in-the-moment.
• People solve unexpected problems
in-the-moment.
• People pursue big goals in small
moments.
• People trynewthings in routine
moments.
It’s important to understand…
6
Allcontentisnowsocial.
It’s sharable. It’s snackable
15ways till Sunday—
fromvideo to text.
Social media & charter schools.
By the Numbers
7
The usual suspects. Facebook.
8
1.7billion
on Facebook each month
1billion
on Messenger each month
500million
on Instagram each month
1billion
on WhatsApp each month
The usual suspects. YouTube.
9
YouTube?
• YouTube has overa billion users — almost
one-third ofall people on the Internet.
• Second biggest search engine by# of
searches.
• YouTube overall, and evenYouTube on mobile
alone, reaches more 18-34 and 18-49year-
olds than anycable network in the U.S.
• The numberofhours people spendwatching
videos (akawatch time) onYouTube is up 60%
y/y, the fastest growthwe've seen in 2years.
• The numberofpeoplewatchingYouTube per
dayis up 40%y/ysince March 2014.
The usual suspects. Twitter.
10
What’s going on @Twitter?
11
IsthistheendofTwitter?
• Not essential
• Echo chamber
• Lowinteraction
• Bullying
• Stagnant usergrowth
• Hard to use
The usual suspects. Instagram.
12
Instagram
• The Facebook effect = significant user
growth
• Tagging has majorimplications foreasy
sharing
• Newfeatures, multi-account,video
• Instagram Stories
• Boomerang app
• Hyperlapse app
• MyMum is asking about Instagram.
The usual suspects. LinkedIn.
13
LinkedIn
• Largest professional orientated social
network.
• 400M users, but only25% come back
everymonth.
• Interesting opportunityto target Board
Members, teachers, build thought
leadership
• LinkedIn Pulse is the single best
distribution source forprofessionally
orientated content.
NKOTB. Snapchat.
14
Snapchat
• Fastest growing social network
• :15 second stories directlysent to
friends orplacedwithinyourStoryfor
24 hours
• Snappers can leverage filters and
layers to bettertell theirstories
• 400 million snaps perday
• 8 billionvideoviews perday
• MyMum just said, “What’s Snapchat?”
NKOTB. Medium.
15
NKOTB. Great Schools.
16
Social media & charter schools.
Personal & student
development
17
Social & personal development.
• Twitteris a great tool forexploring awide range ofpossible resources and
materials forpersonal development, orforongoing professional growth
through real-time chats.
• UseTwitteras a personal learning networkwhere teachers/administrators
can build relationships and share ideas and materials.
• Teachers participate invarious scheduled chats involving conversations
about general topics (21st-centurylearning, engagement, using social
media, etc.) and content-specific exchanges ( PE, math, language arts, etc.).
• Social also offers a full spectrum ofmaterials, resources, and "current
thinking" foruse and/ordiscussionwith PD orteam meetings.
18
Social & student development.
• Use a classroomTwitteraccount to connect studentswith the
world. Real-time dialogues:
• Experts
• Museums
• Third-partylearning resources (KhanAcademy)
• Publications/journalists
19
Social & student development.
• Use Instagram in avarietyofways.
• Support classroom learning byposting supplementaryvisuals to
augmentwhat has been covered in class.
• Ifstudents are tooyoung foraccounts, the parents can start an
account and reviewand discuss the informationwith their
children.
• Parentswill no longerhave to inquire at the dinnertable, "What
didyou do at school today?”
• “One ofmyfavorite useswaswhen a social studies teacherhad
studentswrite haiku about the Colonial period in U.S. history.
He then tookvideos ofstudent artworkwhile the artists read
theirhaiku and posted these to Instagram.”-JimAsher
20
Social media & charter schools.
Engagement
21
It’s important to understand…
22
Morethanjustapresence.

Social requires more than simply
yourprofile — it requires
maintenance and interactionwith
students, parents, and the greater
community.
Engagement.
This is a two-wayconversation.
• Share updates and studentwork to offer
parents insight intowhat theirkids are
doing in the classroom.
• Keep families more engaged bysharing
upcoming dates and/orwork to be
completed.
• Participate in global stories, connections,
orchallenges. One suchventurevia
Twitterchallenged students to construct a
towerfrom 20 sheets ofpaper. (Students
built one thatwas 70 inches tall.)
23
Engagement.
Tie engagement to a goal.
• Student enrollment and retention
• Teacherdevelopment
• Fundraising
• School awareness
24
Engagement.
Engagement comes at a cost…
• Time
• Resources
• You’ll have to find the balance
between both.
25
Social media & charter schools.
Listening
26
Listening.
Listen to:
• Peers
• Schools
• Advocates (Government officials,
NationalAlliance)
• Parents
• Students
27
Listening.
Listen for:
• Feedback
• Risk identification, securityand
bullying
• Advocate orlocal influencer
opportunities
• Student/teach opportunities
• Trends
28
Listening.
Ways to make listening easier:
• Following ;)
• Twitterlists
• Hashtags
• Tools (will talk about those in a
sec)
29
Social media & charter schools.
Management and Tools
30
Hootsuite
31
Bufferapp
32
Canva
33
Social media & charter schools.
Best Practices
34
No. 1
You need a hub.
35
No. 1
You need a hub.
36
No. 1
You need a hub.
37
Ask the important questions:
1. Design: What does the layout look like. Howis colorand text used? Howare
visuals incorporated?
2. Innovation: Does thewebsite look like a template, oris it original, conveying the
uniqueness ofthe organization?
3. Content: Is the content fresh and interesting? Does it get updated frequently?
(Google cares about this.)
4. Technology: Do the pages load promptly? Do the hyperlinkswork?
5. Interactivity: Is the information presented in avarietyofways to engage the user,
including text,video, photos, and hyperlinks?
6. EaseofUse: Is it hard it is to navigate the pages orperform a search function?
No. 2
This is not a dumping ground.
• Don’t just post everything. Be selective.
• Not everything deserves to be everywhere.
• Customize content forthe platform.
38
No. 3
Quality over quantity
• #1 Question: Howoften shouldwe post?There is no set formula.
• Do one ora combination ofthree things:
• 1) Educate
• 2) Connect
• 3) Raise money
• Be conscious thatyou share as much asyou comment.
39
No. 4
Leverage your best asset: Students!
• Considera student advocacygroup
• Georgetown Universityexample
• Give students tools (phones, cameras)
• Asks forone piece ofcontent permonth
• Leverages sourced content forits own social media
profiles
40
Georgetown Stories
41
Social media & charter schools.
Charter School Examples
42
Video content
43hsps://youtu.be/jhyPGmtA1HQ
Animated/sketched content
• Helpyourschool stand byconnectingwithyouraudience and
creatingvideosworth sharing.
• Create aYouTube channelwhere all ofyourvideoswill reside
foryouraudience toview.
• Shareyourvideos through social media orblog posts.
44hsps://youtu.be/dJp71WQEqaI
Micro-content / short stories
45
Micro-content / short stories
46hsps://www.instagram.com/successacademy/
Infographics
47
7,000
37%
THE STATE OF
CHARTER SCHOOLSNEARLY
charter schools
$3,509
Charter
schools
receive on
average
$3,509 less
per student
than their
traditional
public school
counterparts
Source: Charter School
Funding: Inequity Expands,
University of Arkansas
Department of Education
Reform, 2014
Charter
schools on
average
spend 37%
less per
student than
traditional
public schools
Source: Center for Education
Reform
72%of all charter schools are located
in urban and suburban areas
68%of all charter schools are
independent or freestanding
Source: National Alliance for Public Charter Schools
3 MILLION
students
enrolled More than
1 MILLION
students on
waiting lists
WAITING LIST
Charter schools in almost all states receive
less funding than traditional public schools
Source: Charter School Funding: Inequity Expands, University of Arkansas Department of Education Reform, 2014
California has the most charter schools in the country
Source: www.calcharters.org/understanding/numbers
Alabama, Washington and Mississippi are the latest
states to allow charter schools
Source: National Charter Schools Resource Center
7 states are without charter school laws in 2015
Source: National Charter School Resource Center; The Center for Education Reform
YEAR 1 YEAR 3 YEAR 5 YEAR 7 YEAR 9
YEAR 2 YEAR 4 YEAR 6 YEAR 8 YEAR 10
35%of charter schools have been
educating students for 10 years or more
Source: National Alliance for Public Charter Schools
Of the charter schools that close, financial trouble
or mismanagement accounts for
66%Source: The State of Charter Schools,
The Center for Education Reform, December 2011
Charter School Capital has provided more than
$800 million in fundings in support of 450+
charter schools across the country, educating
more than 450,000 students
Source: National Alliance for Public Charter Schools, New and Closed Report 2015
charterschoolcapital.org
©2015 Charter School Capital, Inc. All rights reserved. Investing in Charter Schools
Infographics
48
Social media & charter schools.
Wrap up
49
Thank you.
50
KimBrater
VPMarketing
CharterSchool Capital
971-634-1880
kbrater@charterschoolcapital.org
facebook.com/CharterSchoolCapital
twitter.com/GrowCharters
MichaelBarber
Founder
barber&hewitt
520-591-1658
michael@barberandhewitt.com
facebook.com/barberandhewitt
twitter.com/barberandhewitt

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Putting the Social Back in Social Media: What Charter Leaders Need to Know

  • 1. Charter School Capital Webinar March 6, 2017 Putting the Social Back in Social Media: What Charter Leaders Need to Know
  • 3. Agenda 1. WhyThis Matters 2. Bythe numbers 3. Personal & student development 4. Engagement 5. Listening 6. Best practices 7. Examples 8. Slides // SlideShare.net/CharterSchoolCapital 3
  • 4. Social media & charter schools. Why does this matter? 4
  • 5. It’s about the moments. 5 Googlecallsthese“micro-moments” • People evaluate purchase decisions in-the-moment. • People solve unexpected problems in-the-moment. • People pursue big goals in small moments. • People trynewthings in routine moments.
  • 6. It’s important to understand… 6 Allcontentisnowsocial. It’s sharable. It’s snackable 15ways till Sunday— fromvideo to text.
  • 7. Social media & charter schools. By the Numbers 7
  • 8. The usual suspects. Facebook. 8 1.7billion on Facebook each month 1billion on Messenger each month 500million on Instagram each month 1billion on WhatsApp each month
  • 9. The usual suspects. YouTube. 9 YouTube? • YouTube has overa billion users — almost one-third ofall people on the Internet. • Second biggest search engine by# of searches. • YouTube overall, and evenYouTube on mobile alone, reaches more 18-34 and 18-49year- olds than anycable network in the U.S. • The numberofhours people spendwatching videos (akawatch time) onYouTube is up 60% y/y, the fastest growthwe've seen in 2years. • The numberofpeoplewatchingYouTube per dayis up 40%y/ysince March 2014.
  • 10. The usual suspects. Twitter. 10
  • 11. What’s going on @Twitter? 11 IsthistheendofTwitter? • Not essential • Echo chamber • Lowinteraction • Bullying • Stagnant usergrowth • Hard to use
  • 12. The usual suspects. Instagram. 12 Instagram • The Facebook effect = significant user growth • Tagging has majorimplications foreasy sharing • Newfeatures, multi-account,video • Instagram Stories • Boomerang app • Hyperlapse app • MyMum is asking about Instagram.
  • 13. The usual suspects. LinkedIn. 13 LinkedIn • Largest professional orientated social network. • 400M users, but only25% come back everymonth. • Interesting opportunityto target Board Members, teachers, build thought leadership • LinkedIn Pulse is the single best distribution source forprofessionally orientated content.
  • 14. NKOTB. Snapchat. 14 Snapchat • Fastest growing social network • :15 second stories directlysent to friends orplacedwithinyourStoryfor 24 hours • Snappers can leverage filters and layers to bettertell theirstories • 400 million snaps perday • 8 billionvideoviews perday • MyMum just said, “What’s Snapchat?”
  • 17. Social media & charter schools. Personal & student development 17
  • 18. Social & personal development. • Twitteris a great tool forexploring awide range ofpossible resources and materials forpersonal development, orforongoing professional growth through real-time chats. • UseTwitteras a personal learning networkwhere teachers/administrators can build relationships and share ideas and materials. • Teachers participate invarious scheduled chats involving conversations about general topics (21st-centurylearning, engagement, using social media, etc.) and content-specific exchanges ( PE, math, language arts, etc.). • Social also offers a full spectrum ofmaterials, resources, and "current thinking" foruse and/ordiscussionwith PD orteam meetings. 18
  • 19. Social & student development. • Use a classroomTwitteraccount to connect studentswith the world. Real-time dialogues: • Experts • Museums • Third-partylearning resources (KhanAcademy) • Publications/journalists 19
  • 20. Social & student development. • Use Instagram in avarietyofways. • Support classroom learning byposting supplementaryvisuals to augmentwhat has been covered in class. • Ifstudents are tooyoung foraccounts, the parents can start an account and reviewand discuss the informationwith their children. • Parentswill no longerhave to inquire at the dinnertable, "What didyou do at school today?” • “One ofmyfavorite useswaswhen a social studies teacherhad studentswrite haiku about the Colonial period in U.S. history. He then tookvideos ofstudent artworkwhile the artists read theirhaiku and posted these to Instagram.”-JimAsher 20
  • 21. Social media & charter schools. Engagement 21
  • 22. It’s important to understand… 22 Morethanjustapresence.
 Social requires more than simply yourprofile — it requires maintenance and interactionwith students, parents, and the greater community.
  • 23. Engagement. This is a two-wayconversation. • Share updates and studentwork to offer parents insight intowhat theirkids are doing in the classroom. • Keep families more engaged bysharing upcoming dates and/orwork to be completed. • Participate in global stories, connections, orchallenges. One suchventurevia Twitterchallenged students to construct a towerfrom 20 sheets ofpaper. (Students built one thatwas 70 inches tall.) 23
  • 24. Engagement. Tie engagement to a goal. • Student enrollment and retention • Teacherdevelopment • Fundraising • School awareness 24
  • 25. Engagement. Engagement comes at a cost… • Time • Resources • You’ll have to find the balance between both. 25
  • 26. Social media & charter schools. Listening 26
  • 27. Listening. Listen to: • Peers • Schools • Advocates (Government officials, NationalAlliance) • Parents • Students 27
  • 28. Listening. Listen for: • Feedback • Risk identification, securityand bullying • Advocate orlocal influencer opportunities • Student/teach opportunities • Trends 28
  • 29. Listening. Ways to make listening easier: • Following ;) • Twitterlists • Hashtags • Tools (will talk about those in a sec) 29
  • 30. Social media & charter schools. Management and Tools 30
  • 34. Social media & charter schools. Best Practices 34
  • 35. No. 1 You need a hub. 35
  • 36. No. 1 You need a hub. 36
  • 37. No. 1 You need a hub. 37 Ask the important questions: 1. Design: What does the layout look like. Howis colorand text used? Howare visuals incorporated? 2. Innovation: Does thewebsite look like a template, oris it original, conveying the uniqueness ofthe organization? 3. Content: Is the content fresh and interesting? Does it get updated frequently? (Google cares about this.) 4. Technology: Do the pages load promptly? Do the hyperlinkswork? 5. Interactivity: Is the information presented in avarietyofways to engage the user, including text,video, photos, and hyperlinks? 6. EaseofUse: Is it hard it is to navigate the pages orperform a search function?
  • 38. No. 2 This is not a dumping ground. • Don’t just post everything. Be selective. • Not everything deserves to be everywhere. • Customize content forthe platform. 38
  • 39. No. 3 Quality over quantity • #1 Question: Howoften shouldwe post?There is no set formula. • Do one ora combination ofthree things: • 1) Educate • 2) Connect • 3) Raise money • Be conscious thatyou share as much asyou comment. 39
  • 40. No. 4 Leverage your best asset: Students! • Considera student advocacygroup • Georgetown Universityexample • Give students tools (phones, cameras) • Asks forone piece ofcontent permonth • Leverages sourced content forits own social media profiles 40
  • 42. Social media & charter schools. Charter School Examples 42
  • 44. Animated/sketched content • Helpyourschool stand byconnectingwithyouraudience and creatingvideosworth sharing. • Create aYouTube channelwhere all ofyourvideoswill reside foryouraudience toview. • Shareyourvideos through social media orblog posts. 44hsps://youtu.be/dJp71WQEqaI
  • 45. Micro-content / short stories 45
  • 46. Micro-content / short stories 46hsps://www.instagram.com/successacademy/
  • 47. Infographics 47 7,000 37% THE STATE OF CHARTER SCHOOLSNEARLY charter schools $3,509 Charter schools receive on average $3,509 less per student than their traditional public school counterparts Source: Charter School Funding: Inequity Expands, University of Arkansas Department of Education Reform, 2014 Charter schools on average spend 37% less per student than traditional public schools Source: Center for Education Reform 72%of all charter schools are located in urban and suburban areas 68%of all charter schools are independent or freestanding Source: National Alliance for Public Charter Schools 3 MILLION students enrolled More than 1 MILLION students on waiting lists WAITING LIST Charter schools in almost all states receive less funding than traditional public schools Source: Charter School Funding: Inequity Expands, University of Arkansas Department of Education Reform, 2014 California has the most charter schools in the country Source: www.calcharters.org/understanding/numbers Alabama, Washington and Mississippi are the latest states to allow charter schools Source: National Charter Schools Resource Center 7 states are without charter school laws in 2015 Source: National Charter School Resource Center; The Center for Education Reform YEAR 1 YEAR 3 YEAR 5 YEAR 7 YEAR 9 YEAR 2 YEAR 4 YEAR 6 YEAR 8 YEAR 10 35%of charter schools have been educating students for 10 years or more Source: National Alliance for Public Charter Schools Of the charter schools that close, financial trouble or mismanagement accounts for 66%Source: The State of Charter Schools, The Center for Education Reform, December 2011 Charter School Capital has provided more than $800 million in fundings in support of 450+ charter schools across the country, educating more than 450,000 students Source: National Alliance for Public Charter Schools, New and Closed Report 2015 charterschoolcapital.org ©2015 Charter School Capital, Inc. All rights reserved. Investing in Charter Schools
  • 49. Social media & charter schools. Wrap up 49