1. Charlene Davidson
Charlenebrown474@gmail.com
07545385464 || 95 Chambers Lane, Mynydd Isa, Mold CH7 6UZ || 14.03.88
PERSONAL STATEMENT
Conscientious individual with experience managing conflicting workloads and deadlines in a fast-
paced environment. Highly analytical, with strong creative and project management skills. Works hard
towards targets or goals and strives for achievement in every aspect of life and work.
KEY ACHIEVEMENTS
• Currently working on the launch of Johnson’s Baby Gentle Cleansing Fragrance change across
45 products (Jan 15 – Present)
• Assisted with the launch of Penaten’s new branding campaign for there product portfolio
within 3 months (Feb 15 – May 15)
• Assisted in the website development of the Africa programme for Carrier (Oct 13 – Jan 14)
• Implemented Turkey as a destination in the existing TUI cruise programme (Jun 08 – Jul 09)
EMPLOYMENT
Project Coordinator (Johnson & Johnson), Nice-Pak International, Flint
October 2013 – Present
• Assist the project manager with all projects including artwork changes, brand re-launches, new
product launches and product specification changes for all Johnson & Johnson (J&J) categories.
• Coordinate and manage the artwork process, communicating with the customer, their agents,
artwork houses and suppliers.
• Raise the relevant internal documentation for product set-up and/or specification change,
ensuring completion and sign off by relevant parties meeting strict deadlines.
• Develop and process product specifications from J&J, internal manufacturing specifications and
bill of materials ensuring accuracy at all times.
• Generate & coordinate trade registration documentation and communicate with the J&J
regulatory team to ensure compliance.
• Check product samples with shipment despatches if required and maintain the storage of
product samples.
• Maintain product history file, updating the product matrices across the J&J portfolio and
creating new internal codes where required.
• Attend conference calls with the J&J project teams to provide updates on the progress of
projects and coordinate tasks to progress work in line with the project timeline.
• Update the J&J department weekly on the progress of on-going projects and coordination of
additional support and tasks required. Keep the marketing project timeline document up to
date.
• Manage numerous projects at one time that have demanding deadlines and move projects
forward at different project stages. Prioritise time and work load to meet all key deadlines
across all projects.
Africa Product Coordinator, Carrier, Cheshire
January 2010 – September 2013
• Develop the Africa programme with new and existing products which represent the Carrier
brand and style.
• Annual production of the Africa brochure including all tasks from initial pagination to final price
checking and proofreading.
• Regularly update website content to best represent products in the Carrier style whilst ensuring
maximum accuracy with images, pricing and destination information.

2. • Work closely with all areas of the business, particularly with marketing on dedicated campaigns,
promotional ideas to increase direct sales and other adhoc requests.
• Provide support to carrier sales/reservation departments and ground handlers with regards to
contracts, invoices, brochure contribution, offers and general enquiries.
• Draft weekly and monthly sales reports for management. Analyse the resulting trends to
highlight promotional needs, and work with ground handlers to find opportunities for tactical
marketing.
• Meet with suppliers to develop relationships and support marketing/brochure requests. Attend
trade events to support that relationship and network.
• Deliver training sessions to help the Africa reservations team build product knowledge of
existing and new products in order to maximise selling ability.
• React quickly and flexibly to unusual requests and use internal and external relationships to
meet customers' expectations of a bespoke luxury travel service.
Collections & Recoveries Advisor, M&S Money, Chester
July 2010 – January 2011
• Using strong communication and relationship skills to contact customers in financial
difficulty, whilst achieving targets and meeting strict quality assurance procedures.
Cruise Planning Assistant, Tui UK & Ireland, Luton
June 2008 – July 2009
• Assist with planning the Thomson Cruise programme and the 3 month brochure production
cycle, including researching and planning in associated products such as flights and hotels.
• Analyse past trends in the market to plan in appropriate products and prices to suit the
Thomson Cruise brand. Evaluation products and prices over the season based on demand
forecasts.
• Provide content for the brochure, website and internal system, ensuring accuracy and
consistency at all times.
• Support other teams internally with brochure production, booking management and revenue
analysis.
• Monitor and manage on going cruise programmes and price fluctuations throughout
seasons.
EDUCATION
• Aston Business School, Birmingham - September 2006 – June 2010
BSc (Hons) Business and Management achieved 2.1
• Chester Catholic High, Chester - September 2004 – June 2006
A-levels - Business Studies, Theology, ICT, 3 grade As /AS English Literature grade B
• Chester Catholic High, Chester - September 1999 – June 2004
10 GSCE’s grades A-C
OTHER SKILLS AND EXPERIENCE
• Strong numerical skills including financial appraisal and statistical analysis techniques
• Good knowledge of Microsoft suite including Excel, Word, Access, Publisher, PowerPoint
• Full UK driving licence
• Extensive travel and experience of working internationally particularly in Africa and Asia.