Emma Thorogood, media manager at The Trussell Trust Visit the CharityComms website to view slides from past events, see what events we have coming up and to check out what else we do: www.charitycomms.org.uk

2. National comms

3. People?
Referrals?
visits?
National comms

4. National comms

5. National comms

6. In the moment:
• Act quickly – be clear
• Audiences & channels
• Who are your allies?
National comms

7. National comms
After the moment:
• Do you need to change?
• How will you rebuild?
• What channels?

8. Regional operations
A Membership network:
• 428 foodbanks across the UK –
independent charities in their
own right
• 1200+ centres
• 40,000+ volunteers

9. Regional operations
Working preventatively:
• What are the most likely
comms risks?
• Who are your key
stakeholders?
• Are your processes in place?

10. Regional operations

11. To summarise
• Prepare
• Build relationships
• Act fast – be clear
• Reflect: is change needed?
• Rebuild in the long term

12. Reputation management –
from keeping things out of the
media to dealing with a crisis
PR Network
4 July 2018
London
#charityPR

13. Visit the CharityComms website
to view slides from past events,
see what events we have
coming up and to check out
what else we do:
www.charitycomms.org.uk