Social networks and social media offer tremendous business opportunities in 2010. Yet many professionals find the task of learning about these new technologies daunting. If that’s you, take heart. Even though you do need technology to construct a business web presence, learning how to use the available tools is only one piece of the puzzle. Success comes from having a plan and then telling a coherent, compelling story over time and across platforms. Are you ready?
Presented at the GoldenFleece Story Conference: http://gfstoryconference.com/
2. What We Do
➡ Websites, Blogs &
Facebook Fan Pages
➡ Social Networking &
Media Classes
➡ In-person & Online
Customized Coaching
➡ Group Learning &
Interactive Talks
4/17/2010 Your Story on the Social Web www.ChaosToClarity.com
3. Meet the Team
Jo Golden, MS, PhD, specializes in education, communication, and moving
through conflict around learning and change in the digital world. Jo
believes in starting wherever you are and working with you to establish
confidence, competence, and practical self-education strategies for the
future. She brings over 12 years experience to supporting clients as a digital
strategist and web content wrangler. Jo guides clients to develop compelling
stories on the Web via websites, blogs, social networking, and social media.
jogolden.com
Tracey Holinka, MS, supports clients by teaching you how to make the most
of computers and the Internet while getting your business or professional
self online. She brings over 12 years experience to steering projects and
providing advanced computer coaching, creating compelling Websites and
blogs, as well as developing customized social networking automation
processes for clients. Tracey believes that technology ought to be clarified by
professionals, not cloaked in mystique to exclude everyone else.
traceyholinka.com
4/17/2010 Your Story on the Social Web www.ChaosToClarity.com
4. Housekeeping
➡ We’ll have Q&A at the end so please
hold your questions until then.
➡ Sign up if you want us to email
a link to the slides.
➡ If you don’t receive the email, check
your junk mail and then email us.
4/17/2010 Your Story on the Social Web www.ChaosToClarity.com
5. Exercise
➡ Pick 5 core qualities
➡ Interview the person next to you
‣ Find out their core qualities
‣ Introduce them to the group
4/17/2010 Your Story on the Social Web www.ChaosToClarity.com
6. Self-education for
Success in the Digital World
➡ Strategy
‣ What do you need to know?
‣ How are you going to learn it?
➡ Skills
‣ Internet search
‣ Research
‣ How to learn new software &
hardware
➡ Tools
‣ Computer/mobile
‣ Internet
4/17/2010 Your Story on the Social Web www.ChaosToClarity.com
7. The Social Web
➡ Social Networking
‣ It’s what people do to create community
‣ Communities used to be local, now they
are virtual (online) too
‣ People get together, talk, and listen
➡ Social Media
‣ People create and publish their
message and content
‣ Lets you get the info you want, in the
moment, from the people you choose
4/17/2010 Your Story on the Social Web www.ChaosToClarity.com
8. Social Networking & Social Media
Require
➡ Strategy
‣ Your individual boundaries
‣ Web presence strategy
➡ Skills
‣ Communicating your story
‣ Learning new networks
➡ Tools
‣ Have a home base—website, blog or
Google profile
‣ Networks that fit your business needs
4/17/2010 Your Story on the Social Web www.ChaosToClarity.com
9. Exercise
➡ Groups of 2-3
➡ Identify 2-3 key components
of your business story
➡ Briefly describe your current
web presence story & give it
a title
➡ Share
4/17/2010 Your Story on the Social Web www.ChaosToClarity.com
10. Creating Your Boundaries
➡ The social web wants YOU!
➡ What are you willing to share
publicly?
➡ Strategy
‣ Connect to people with your
passions
‣ Speak personally to market trends
and norms
4/17/2010 Your Story on the Social Web www.ChaosToClarity.com
11. Exercise
➡ Groups of 2-3
➡ Give your approach to
boundaries a descriptive
name
4/17/2010 Your Story on the Social Web www.ChaosToClarity.com
12. Goals
➡ What are you trying to accomplish
with your web presence?
➡ What do you want to happen as a
result of your participation?
➡ How active do you want to be in
the day-to-day logistics?
➡ What resources are you willing to
allocate to your social networking/
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4/17/2010 Your Story on the Social Web www.ChaosToClarity.com
13. Target Audience
➡ Who are you trying to reach
on the Web?
‣ Clients/customers
‣ Partners
‣ Competitors
‣ Friends, followers, fans &
connections
4/17/2010 Your Story on the Social Web www.ChaosToClarity.com
14. Market Norms
➡ What is your competition
doing on the Web?
➡ Doing well?
➡ Doing poorly?
➡ Where are your people?
Photo by Johanna von Wowern
4/17/2010 Your Story on the Social Web www.ChaosToClarity.com
15. Exercise
➡ Break into groups and focus on 1 topic:
Core qualities, boundaries, goals, audience &
message
➡ Identify issues in terms of your top &
story on the social web
➡ Switch groups
➡ Collaborate to tell 1 group member's story
‣ Include all 5 topics
‣ Stories can be told, acted-out, expressed in
movement, etc.
4/17/2010 Your Story on the Social Web www.ChaosToClarity.com
16. Using the Social Web to Tell Your Story
➡ Profiles
➡ Publishing (social media function)
‣ Status updates & posts
‣ Unique content
➡ Conversation (social networks
function)
Photo by Zsuzsanna Kilian
4/17/2010 Your Story on the Social Web www.ChaosToClarity.com
17. Facebook® Bio Examples
Janet Taliaferro (fan page)
Tracey Holinka (personal page)
Chaos To Clarity (fan page)
Jo Golden (personal page)
4/17/2010 Your Story on the Social Web www.ChaosToClarity.com
20. Publishing on the Social Web
➡ What?
‣ Text
‣ Audio
‣ Video
‣ Photos & images
‣ Diagrams & mind maps
➡ Where?
‣ Blogs
‣ Twitter
‣ Facebook
‣ Slideshare
4/17/2010 Your Story on the Social Web www.ChaosToClarity.com
21. Conversation
➡ What existing conversations
should you join?
➡ What conversations should
you start?
4/17/2010 Your Story on the Social Web www.ChaosToClarity.com
22.
23. We’ll Get You Where You Need to Go
➡ Work with a technologist and an
educator
➡ Move through information noise
➡ Our knowledge base is theoretical
and experiential
➡ We don’t babble, bore, or confuse
➡ We act as advocates and guides
4/17/2010 Your Story on the Social Web www.ChaosToClarity.com
24. Connect with Us
Become a fan
See what we’re tweeting
Watch our how-to videos
Visit our blog
4/17/2010 Your Story on the Social Web www.ChaosToClarity.com