2. What is a Project?
A project is a temporary endeavor undertaken to
produce a unique product or service
Characteristics of Unique
Temporary Projects
Temporary – Definitive beginning and end
Unique – New undertaking, unfamiliar ground
A project is a set of activities which are networked in an
order and aimed towards achieving the specific goals .
Upon the completion of all the activities the goals of the
project would have been achieved.
A project is undertaken to achieve a purpose
3. Management
- Management is the technique of understanding the
problems, needs and controlling the use of resources,
such as cost, time, manpower, materials, etc.
Project management
– It is an art of controlling the cost, time, manpower,
and hardware and software resources involved in a
project.
Project Cycle
– A project cycle basically consists of the various
activities of operations, resources and the limitations
imposed on them.
4. Process
– A process is part of the project which consists of simple
and routine instructions to achieve a desired result of any
activity of the project. A process is responsible to bring
about the changes in the input fed to the process and
gives out desired outputs as results of the process.
Resource
– It refers to manpower, machinery, money and materials
required in the project.
Scope
– It refers to the various parameters that affect the project
in its planning, formulation and executions.
Project Cost
– It is the budgeted expenditure of the project.
6. Project Success
Customer Requirements Completed within
satisfied/exceeded allocated time frame
Completed within Accepted by the customer
allocated budget
7. Project Failure
Poor Requirements
Scope Creep
Gathering
Unrealistic planning and Lack of resources
scheduling
8. Project Management
Project Management is the application of skills,
knowledge, tools and techniques to meet the needs and
expectations of stakeholders for a project.
The purpose of project management is prediction and
prevention, NOT recognition and reaction.
Relationship with other management disciplines is
essential for a project to be successful. Supporting
disciplines includes law, strategic planning, logistics,
human resource management and domain knowledge
9. The Project Manager (PM)
A project manager is a person who manages the
project. The project manager is responsible to carry
out all the tasks of a project. Responsibilities of the
project manager are:
Budgeting and cost control
Scheduling tasks
Allocating resources
Tracking project expenditures
Ensuring technical quality
Manage relations with the customer and company
10. Role of a Project Manager
People
Process Responsibilities
Responsibilities
• Project issues
• Disseminating project information • Implementing standard processes
• Mitigating project risk • Establishing leadership skills
• Quality • Setting expectations
• Managing scope • Team building
• Metrics • Communicator skills
• Managing the overall work plan
11. Types of Project Managers
• Hands-off versus hands-on managers
Most of the hands-off managers are non-technical managers who took up software project
management.
Only a handful of the managers sit with the engineers and try to debug the software or at
least suggest alternative approaches to solve a problem, particularly during the coding
phase.
• Democratic versus anarchic managers
To develop a congenial
atmosphere in which the team members can give vent to their
creative abilities, a democratic approach is the most ideal approach.
However, one needs to be careful, freedom means responsibility, not carelessness
Proactive versus reactive managers
Reactive managers react to events. When an engineer comes and tells about a
problem, he will try to resolve it.
A proactive manager takes the initiative to find the status both informally and formally.
Informally, during coffee breaks, lunch breaks or at social gatherings, he gets the different
viewpoints of the team members on the status and uses this information to carry out
formal reviews.
12. Who will be a Good Software Engineer?
People with good problem solving abilities, good
communication skills and team spirit make good
software engineers.
Not surprisingly, many organizations recruit people
based on an aptitude test (to test the problem solving
abilities) and not based on knowledge of programming
languages or operating systems.
13. How does project management benefit you?
You will have goal clarity and measurement
Your resources will be coordinated
Your risks will be identified and managed
You will increase the possibilities of time savings
You will increase the possibilities of cost savings
You will increase the possibilities of achieving the
agreed outcome
You will increase the possibilities to deliver projects
successfully
18. Managing the scope of the project
Project scope management constitutes 'the
processes to ensure that the project includes all
of the work required, and only the work
required, to complete the project successfully.‘
Project scope has several purposes:
It defines what work is needed to complete the
project objectives
It determines what is included in the project
It serves as a guide to determine what work is not
needed to complete the project objectives
It serves as a point of reference for what is not
included in the project
19. Planning Activities
• Choice of Development life cycle model
• Choice of Execution model
• Planning of Reviews
• Process Auditing
• Project Planning Document Preparation
20. Issue Management
Issues are restraints to accomplishing the deliverables of
the project.
Typically identified throughout the project and logged
and tracked through resolution.
Issue… already impacting the cost, time or quality
Rope not thick
21. Issue Management
Issues are restraints to accomplishing the deliverables of
the project.
Issues are typically identified throughout the project and
logged and tracked through resolution.
In this section of the plan the following processes are
depicted:
Where issues will be maintained and tracked
The process for updating issues regularly
The escalation process
The vehicle by which team members can access documented
issues
22. Cost Management
This process is required to ensure the project is
completed within the approved budget and includes:
Resources Budget
people
equipment
materials
Quantities
Timing
23. Cost Management
This process is required to ensure the project is
completed within the approved budget and includes:
Resource Planning - The physical resources required
(people, equipment, materials) and what quantities are
necessary for the project
Budget
Budget estimates
Baseline estimates
Project Actuals
24. Quality Management
Quality Management is the process that insure the
project will meet the needs
“conformance to requirements” - Crosby
“fitness for use” - Juran
“the totality of characteristics of an
entity that bear on its ability to
satisfy stated and implied need’ - ISO 8402:1994
25. Communications Management
This process is necessary to ensure timely and appropriate
generation, collection, dissemination, and storage of
project information using:
Communications planning
Information Distribution
Performance Reporting
for the Project Meetings (Team, OSC, ESDefine
the schedule C), Status Meetings and Issues Meetings to
be implemented
26. Team Structures
• Democratic team or ego-less team
• Hierarchical team
• Controlled Decentralized team
• Single-person army
27. Democratic team
• Team size is small, less than 10 members.
• All major decisions are arrived at through consensus.
• Regular interaction amongst all the team members.
• The senior-most person acts as the coordinator who will
interface with the client for all administrative and
managerial work.
28. Hierarchical team
• There will be a Project Manager who will
be responsible for all project activities.
• A number of Project Leaders report to the Project
Manager, each Project Leader is responsible for a
module.
• A number of engineers report to each Project Leader.
The engineers are responsible for sub-modules.
29. Controlled Decentralized team
There will be a project manager who is responsible
for the total project.
A number of Project Leaders report to the Project
Manager. Each Project Leader is responsible for a
module.
A team of engineers act as a democratic team and
any decision related to this group is taken
collectively. The senior most engineer in the group
will act as the Project Leader
30. One-Person Army
• In this team structure, there will be only one
person who will work on the project.
• This person will report to the project manager
periodically.
• For prototype development of a high-end creative
products, this is a good model.
• Many products were initially developed by a
single-person armies: UNIX and C being the best
example
31. Rules of the Team Game
• Software development is a team effort, even if the
individuals are excellent, if they do not work as a
cohesive team, the project will not succeed.
• The team members should interact with each other
regularly.
• The team members should communicate with the
Project Manager/Leader regularly.
• Formal review meetings should be held periodically and
all the team members have to openly discuss all the
issues.
32. Risk Management
Risk identification and mitigation strategy
Risk update and tracking
Whenif new risks arise
Risk… POTENTIAL negative impact to project
Tree – location, accessibility, Weather
ownership
33. Risk Management
Top 10 risk items [Boehm]
• Personnel pitfalls
• Unrealistic schedules and objectives
• Developing wrong interface functions
• Wrong user interface
• Gold plating
• Continuous stream of requirements changes
• Shortfalls in externally furnished/purchased
components
• Shortfalls in externally performed tasks
• Real time performance
• Straining computer science capabilities
34. Change Control Management
Define how changes to the project scope
will be executed
Scope Change Technical Specification Changes
Schedule changes
All changes require collaboration and buy in via the project sponsor’s signature
prior to implementation of the changes
35. Change Control Management
Define how changes to the project scope
will be executed
Formal change control is required for all of the following
1. Scope Change
2. Schedule changes
3. Technical Specification Changes
4. Training Changes
All changes require collaboration and buy in via the
project sponsor’s signature prior to implementation of the
changes
36. Quality Management
Quality Management is the process that insure the
project will meet the needs via:
Quality Planning, Quality Assurance, and Quality
Control
ClearlyDefined Quality Performance Standards
How those Quality and Performance Standards are
measured and satisfied
How Testing and Quality Assurance Processes will ensure
standards are satisfied
Continuous ongoing quality control
37. The Training Program
• The training program has to cover
– Rules and regulations of the organization
– Client details and scope of the project
– Communication skills
– Team work
– Software Development tools
– Application domain
– Software Engineering Principles
– Quality standards to be followed
38. Choice of Execution Model
Off-shore development
– Projects with clear requirements and subcontractor
has the capability in the specific area; maintenance
projects
• On-site development
– Projects without clear requirements/changing
requirements; and constant interaction with client is
required.
• On-site cum off-shore development
– If the project can be partly done using off-shore
execution model.
39. Coding Guidelines
• Layout of the code should be in such a way
that it is easy to read and understand.
• Names of files, classes, functions, variables
etc. should be meaningful.
• Exceptions should be handled.
• Internal (on-line) documentation should be
embedded in the code.
• Function size to be limited to 40/50 lines
40. Coding Standards
• Every organization should have a set of coding
standards for each programming language used,
indicating:
– Backup mechanism
– Naming conventions
– Internal documentation to be included.
42. Initiation Phase
Define the need
Return on Investment Analysis
Make or Buy Decision
Budget Development
43. Definition Phase
Determine goals, scope and project constraints
Identify members and their roles
Define communication channels, methods, frequency
and content
Risk management planning
44. Planning Phase
Resource Planning
Work Breakdown Structure
Project Schedule Development
Quality Assurance Plan
45. Implementation Phase
Execute project plan and accomplish project goals
Training Plan
System Build
Quality Assurance
48. Work Breakdown Structure
For defining and organizing
the total scope of a project
First two levels - define a set
of planned outcomes that
collectively and exclusively
represent 100% of the project
scope.
Subsequent levels -
represent 100% of the scope of
their parent node
49. Project Management Tools
PERT Chart- designed to
analyze and represent the
tasks involved in completing a
given project
Gantt Chart -
popular type of bar
chart that
illustrates a project
schedule
52. Critical Path Analysis CPA (Network
Analysis)
Critical Path Analysis (CPA) is a project management tool
that:
Sets out all the individual activities that make up a larger
project.
Shows the order in which activities have to be undertaken.
Shows which activities can only taken place once other
activities have been completed. Shows which activities can
be undertaken simultaneously, thereby reducing the overall
time taken to complete the whole project.
Shows when certain resources will be needed – for example,
a crane to be hired for a building sit
53. Critical Activities
Critical activities are activities that cannot run
late. For critical activities:
Latest finish — Earliest start = length of activity
2
3 4
A(3) B(8)
1 1 42 42
D(12)
1 3
2 2 5
E(10)
0 0 C(7)
F(20)
4
22 22
The green arrows mark the critical activities,
which form the critical path. The critical path(s)
must form a continuous route from the start node
to the finish node.
54. Postmortem Analysis
The 5 angles of postmortem analysis
– Processes
– People
– Technology
– Management
– Money
55. Need for project management
Project management is necessary because –
a) a project requires huge investments which should not
go waste
b) a loss in any project would have direct or indirect
impact on the society
c) prevent failures in projects
d) scope of the project activity may undergo a change
e) technology used may change during the course of
project execution
f) consequences of negativity in project related problems
could be very serious
g) changes in economic conditions may affect a project
Hinweis der Redaktion
Process Responsibilities The project manager normally is responsible for defining and planning the project. This results in the completion of a Project Definition and a project workplan. Once the project starts, the project manager must successfully manage and control the work, including: Identifying, tracking managing and resolving project issues Proactively disseminating project information to all stakeholders Identifying, managing and mitigating project risk Ensuring that the solution is of acceptable quality Proactively managing scope to ensure that only what was agreed to is delivered, unless changes are approved through scope management Defining and collecting metrics to give a sense for how the project is progressing and whether the deliverables produced are acceptable Managing the overall workplan to ensure work is assigned and completed on time and within budget To manage the project management processes, a person should be well organized, have great follow-up skills, be process oriented, be able to multi-task, have a logical thought process, be able to determine root causes, have good analytical ability, be a good estimator and budget manager, and have good self-discipline. People Responsibilities In addition to process skills, a project manager must have good people management skills. This includes: Having the discipline and general management skills to make sure that people follow the standard processes and procedures Establishing leadership skills to get the team to willingly follow your direction. Leadership is about communicating a vision and getting the team to accept it and strive to get there with you. Setting reasonable, challenging and clear expectations for people, and holding them accountable for meeting the expectations. This includes providing good performance feedback to team members Team building skills so that the people work together well, and feel motivated to work hard for the sake of the project and their other team members. The larger your team and the longer the project, the more important it is to have good team-building skills. Proactive verbal and written communicator skills, including good, active listening skills. Multiple Roles Depending on the size and complexity of the project, the project manager may take on other responsibilities in addition to managing the work. For instance, the project manager may assist with gathering business requirements. Or they may help design a database management system or they may write some of the project documentation. Project management is a particular role that a person fills, even if the person who is the project manager is working in other roles as well.
Like with other things, experience can be a big factor. But just as with young people, if they have the guidance while they are developing their talents they are more likely to progress. In a way we can say that project management can guide people and help them to progress in their profession.
SCOPE MANAGEMENT – Ensuring all the appropriate work within the project scope is completed and only the work within scope is being conducted TIME MANAGEMENT – Schedule Management COST MANAGEMENT – How costs are controlled and incurred costs are paid QUALITY MANAGEMENT – Quality Assurance Plan – How quality control is measured and satisfied HUMAN RESOURCE MANAGEMENT – Development of the project team, reporting structure, resource capacity COMMUNICATIONS MANAGEMENT – How project communications will be handled to ensure all project stakeholders are informed RISK MANAGEMENT – Risk Management plan to have all project stakeholders in agreement on how project risks will be handled (aversion, mitigation or assumption) PROCUREMENT MANAGEMENT – Procurement process, contract processes INTEGRATION MANAGEMENT – Integration of all areas of project management to develop a cohesive project plan
This component is used to communicate How the scope was defined How the project scope will be managed Who will manage the scope (e.g., PM, QA) Change Control
Issues not easily resolved are escalated for resolution. Issues are typically identified throughout the project and logged and tracked through resolution. In this section of the plan the following processes are depicted: Where issues will be maintained and tracked The process for updating issues regularly The escalation process The vehicle by which team members can access documented issues Issue… already impacting the cost, time or quality Risk… POTENTIAL negative impact to project
Issues not easily resolved are escalated for resolution.
Resource Planning - Full Time Employees, Professional Services, Cost, and Contingency Resource Planning - The physical resources required (people, equipment, materials) and what quantities are necessary for the project Budget Budget estimates Baseline estimates Project Actuals
Resource Planning - Full Time Employees, Professional Services, Cost, and Contingency
What is Quality - conformance to requirements’ - Crosby ‘ fitness for use’ - Juran ‘ the totality of characteristics of an entity that bear on its ability to satisfy stated and implied need’ - ISO 8402:1994 Customer-Based -> Fitness for use, meeting customer expectations. Manufacturing-Based -> Conforming to design, specifications, or requirements. Having no defects. Product-Based -> The product has something that other similar products do not that adds value. Value-Based -> The product is the best combination of price and features. 5. Transcendent It is not clear what it is, but it is something good... via: Quality Planning, Quality Assurance, and Quality Control Clearly Defined Quality Performance Standards How those Quality and Performance Standards are measured and satisfied How Testing and Quality Assurance Processes will ensure standards are satisfied Continuous ongoing quality control
Communications planning: Determining the needs (who needs what information, when they need it, and how it will be delivered) Information Distribution: Defining who and how information will flow to the project stakeholders and the frequency Performance Reporting: Providing project performance updates via status reporting. Communications planning Information Distribution Performance Reporting Define the schedule for the Project Meetings (Team, OSC, ESC), Status Meetings and Issues Meetings to be implemented
Formal change control is required for all of the following Scope Change Schedule changes Technical Specification Changes Training Changes All changes require collaboration and buy in via the project sponsor’s signature prior to implementation of the changes
What is Quality - conformance to requirements’ - Crosby ‘ fitness for use’ - Juran ‘ the totality of characteristics of an entity that bear on its ability to satisfy stated and implied need’ - ISO 8402:1994 Customer-Based -> Fitness for use, meeting customer expectations. Manufacturing-Based -> Conforming to design, specifications, or requirements. Having no defects. Product-Based -> The product has something that other similar products do not that adds value. Value-Based -> The product is the best combination of price and features. 5. Transcendent It is not clear what it is, but it is something good...