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trends in affiliate 
marketing & attribution 
from a network’s perspective
chad waite 
(hey, that’s me!) 
cwaite@avantlink.com 
@ChadW8
so, what are we 
doing here?
what can you 
expect?
Typical Averages
3.75% 
Average Click-Through Rate 
@ChadW 
8
2.46% 
Average Conversion Rate 
@ChadW 
8
$129.19 
Average Order Value 
@ChadW 
8
58 hours 
12 minutes 
Average “Click To Sale Time” 
@ChadW 
8
This time gap shows most affiliate 
referrals made when a customer 
is researching a product or 
deciding whether to buy or not. 
See “Influencer” referrals in AvantMetrics. 
What Does This Mean? 
@ChadW 
8
16.4% 
Mobile Sale % 
@ChadW 
8
Whoa! 
Nearly 1 of 6 affiliate sales completed from a mobile device. 
Remember, in the affiliate world a responsive site with the 
same URL is the better choice than a “m. mobile” URL. 
What Does This Mean? 
@ChadW 
8
$106.60 
Mobile Sale AOV 
@ChadW 
8
56 hours 
36 minutes 
@ChadW 
8 
Mobile Sale “Click To Sale” Time
Slightly less time from click to sale than non-mobile 
affiliate links, but still a significant gap. 
Shows that many affiliate referrals take place well 
within the middle of a path-to-purchase. 
See “Influencer” referrals in AvantMetrics. 
What Does This Mean? 
@ChadW 
8
6-7 pm 
(based on CTR vs conversion rate) 
Most Productive Hour For Sales 
@ChadW 
8
9-10 am 
@ChadW 
8 
Most Productive Hour For Clicks
Hints to the idea that many customers look at 
products near the beginning of a work day and 
decide to make the purchase once at home. 
What Does This Mean? 
@ChadW 
8
2-3 am 
(based on CTR vs conversion rate) 
@ChadW 
8 
Least Productive Hour For Sales
3-4 am 
@ChadW 
8 
Least Productive Hour For Clicks
Pro tip: Don’t spend lots of time checking your 
program’s stats from 2-4 in the morning. 
What Does This Mean? 
@ChadW 
8
Highest Adoption & Conversion Rate: 
Custom Links, 44% of sales 
(8% higher than Banner Ads) 
Dynamic, Non-datafeed Tools: 
Roughly 8% of sales 
Datafeeds + Datafeed Driven Tools: 
Roughly 12% of sales 
@ChadW 
8 
Most Popular Tools Based On Sales
Majority of affiliate sales are driven from 
relevant deep links in content. 
While banner ads are still popular, more 
affiliates are beginning to adopt dynamic, 
product level tools driven by datafeeds. 
What Does This Mean? 
@ChadW 
8
Holiday Variations 
(timeframe: Nov. 15 - Dec. 23)
247% Avg Increase In Sales 
Compared August sales data vs. December 
sales data for top 100 merchants. 
Sales Increase 
@ChadW 
8
Q4 brings in a massive boost for most online 
retailers. We know this. 
But how does this affect the numbers? 
Let’s take a look. 
What Does This Mean? 
@ChadW 
8
4.49% 
Average Click-Through Rate 
@ChadW 
8
3.64% 
Average Conversion Rate 
@ChadW 
8
Click through rates are up nearly 30%. 
Conversion rates are up nearly 50%. 
What Does This Mean? 
@ChadW 
8
$127.86 
Average Order Value 
@ChadW 
8
56 hours 
38 minutes 
Average “Click To Sale Time” 
@ChadW 
8
55 hours 
27 minutes 
@ChadW 
8 
Mobile Sale “Click To Sale” Time
Holiday last click to sale times for regular and 
mobile sales are nearly identical to non-holiday 
times. 
What Does This Mean? 
@ChadW 
8
16.9% 
Mobile Sale % 
@ChadW 
8
Interestingly enough, mobile usage doesn’t 
fluctuate significantly during the holiday season. 
Still a high number, however, with 1 of 6 sales 
completed through a mobile device. 
What Does This Mean? 
@ChadW 
8
$106.55 
Mobile Sale AOV 
@ChadW 
8
Both regular sale AOV and mobile sale AOV stay 
almost exactly identical through the holidays 
compared to all other times of the year. 
What Does This Mean? 
@ChadW 
8
Highest Adoption & Conversion Rate: 
Banner Ads, 51% of sales 
(23% higher than Custom Links!!) 
Dynamic, Non-datafeed Tools: 
Roughly 11% of sales 
Datafeeds + Datafeed Driven Tools: 
Roughly 9% of sales 
@ChadW 
8 
Most Popular Tools Based On Sales
Affiliates overwhelmingly rely on up-to-date 
banner ads during the holiday seasons to 
promote relevant sales and promotions. 
We find that smaller ad lists that are 
regularly dynamically updated 
experience the highest adoption and 
conversion rates. 
What Does This Mean? 
@ChadW 
8
The data clearly shows that most holiday metrics 
stay the same as non-holiday metrics, with the 
clear exceptions of # of sales and tools used. 
Takeaway: Focus on solid, up-to-date creative for 
banner ads during Q4. Small ad lists with 
consistent dynamic updates works best! 
Holiday Wrap-up 
@ChadW 
8
Attribution Stats
AvantMetrics.com 
@ChadW 
8
Basics: 
Affiliates are categorized into different referral groups 
depending on where their referrals came into play 
in a customer’s path-to-purchase clickstream: 
- Introducers 
- Influencers 
- Checkout Influencers 
Referral Groups 
@ChadW 
8
Basics: @ChadW 
Referral Groups 
8 
Introducers Influencers Checkout 
Influencers
The first time a visitor has 
landed on a merchant’s site, 
referred by an affiliate link. 
Introducer 
@ChadW 
8 
Introducers
Influencers 
Referrals made after the visitor’s 
initial visit and up until the 
checkout process is started. 
Influencer 
@ChadW 
8
Checkout 
Influencers 
Referral made by an affiliate 
after a customer has already 
entered the checkout process. 
Checkout Influencer 
@ChadW 
8
The final channel (any channel) 
to make a referral before a 
customer’s finalizes their purchase. 
Closer 
@ChadW 
8
8% 
@ChadW 
8 
# Of Sales With Multiple Aff. Referrals
Nearly one in ten sales has multiple affiliate 
referrals, making the “last click wins” model an 
outdated way of compensation. 
What Does This Mean? 
@ChadW 
8
Influencer 
61% 
@ChadW 
8 
Group With The Highest Referral Rate
The vast majority of affiliate referrals help the 
customer make the decision to move ahead 
with a purchase. 
What Does This Mean? 
@ChadW 
8
Introducer 
15% 
@ChadW 
8 
Group With The Lowest Referral Rate
The old idea of every affiliate referral being 
the first (and only channel) to introduce a 
new customer to a brand is clearly dead and 
has been so for a long time. 
What Does This Mean? 
@ChadW 
8
Checkout Influencer 
24% 
That Leaves… 
@ChadW 
8
The idea that coupon and shopping 
affiliates only send referrals after a 
customer has entered the click stream is 
challenged by this number. 
What Does This Mean? 
@ChadW 
8
$109.41 
AOV / Group: Introducer 
@ChadW 
8
$151.64 
AOV / Group: Influencer 
@ChadW 
8
We routinely see that affiliate referrals that 
help a customer make a decision to buy a 
product result in substantially higher AOVs. 
What Does This Mean? 
@ChadW 
8
$88.40 
@ChadW 
8 
AOV / Group: Checkout Influencer
4.5% 
@ChadW 
8 
Average % Of Sales Deduplicated
Programs that run in multiple network see 
nearly 1 out of every 20 sales involved 
affiliate referrals from both networks. 
Think about that overlap and the time and 
work it takes to manually deduplicate those 
sales. Is having a program in multiple 
networks worth it? If so, do you have 
automated deduplication in place? 
What Does This Mean? 
@ChadW 
8
AvantMetrics presents clear data to show that: 
- Assumptions on coupon/sales driven sites are often incorrect. 
- Multiple affiliates are involved in a significant number of sales made. 
- The value of affiliates as means to help a customer make a decision to 
purchase. 
- Nearly 1 in 20 sales require commission deduplication 
Attribution Wrap-up 
@ChadW 
8
@ChadW 
8 
Questions? Feel free to email me at cwaite@avantlink.com
chad waite 
(hey, that’s me!) 
cwaite@avantlink.com 
@ChadW8
trends in affiliate 
marketing & attribution 
from a network’s perspective

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Trends In Affiliate Marketing & Attribution (AM Days, 2014)

  • 1. trends in affiliate marketing & attribution from a network’s perspective
  • 2. chad waite (hey, that’s me!) cwaite@avantlink.com @ChadW8
  • 3. so, what are we doing here?
  • 4. what can you expect?
  • 7. 2.46% Average Conversion Rate @ChadW 8
  • 8. $129.19 Average Order Value @ChadW 8
  • 9. 58 hours 12 minutes Average “Click To Sale Time” @ChadW 8
  • 10. This time gap shows most affiliate referrals made when a customer is researching a product or deciding whether to buy or not. See “Influencer” referrals in AvantMetrics. What Does This Mean? @ChadW 8
  • 11. 16.4% Mobile Sale % @ChadW 8
  • 12. Whoa! Nearly 1 of 6 affiliate sales completed from a mobile device. Remember, in the affiliate world a responsive site with the same URL is the better choice than a “m. mobile” URL. What Does This Mean? @ChadW 8
  • 13. $106.60 Mobile Sale AOV @ChadW 8
  • 14. 56 hours 36 minutes @ChadW 8 Mobile Sale “Click To Sale” Time
  • 15. Slightly less time from click to sale than non-mobile affiliate links, but still a significant gap. Shows that many affiliate referrals take place well within the middle of a path-to-purchase. See “Influencer” referrals in AvantMetrics. What Does This Mean? @ChadW 8
  • 16. 6-7 pm (based on CTR vs conversion rate) Most Productive Hour For Sales @ChadW 8
  • 17. 9-10 am @ChadW 8 Most Productive Hour For Clicks
  • 18. Hints to the idea that many customers look at products near the beginning of a work day and decide to make the purchase once at home. What Does This Mean? @ChadW 8
  • 19. 2-3 am (based on CTR vs conversion rate) @ChadW 8 Least Productive Hour For Sales
  • 20. 3-4 am @ChadW 8 Least Productive Hour For Clicks
  • 21. Pro tip: Don’t spend lots of time checking your program’s stats from 2-4 in the morning. What Does This Mean? @ChadW 8
  • 22. Highest Adoption & Conversion Rate: Custom Links, 44% of sales (8% higher than Banner Ads) Dynamic, Non-datafeed Tools: Roughly 8% of sales Datafeeds + Datafeed Driven Tools: Roughly 12% of sales @ChadW 8 Most Popular Tools Based On Sales
  • 23. Majority of affiliate sales are driven from relevant deep links in content. While banner ads are still popular, more affiliates are beginning to adopt dynamic, product level tools driven by datafeeds. What Does This Mean? @ChadW 8
  • 24. Holiday Variations (timeframe: Nov. 15 - Dec. 23)
  • 25. 247% Avg Increase In Sales Compared August sales data vs. December sales data for top 100 merchants. Sales Increase @ChadW 8
  • 26. Q4 brings in a massive boost for most online retailers. We know this. But how does this affect the numbers? Let’s take a look. What Does This Mean? @ChadW 8
  • 28. 3.64% Average Conversion Rate @ChadW 8
  • 29. Click through rates are up nearly 30%. Conversion rates are up nearly 50%. What Does This Mean? @ChadW 8
  • 30. $127.86 Average Order Value @ChadW 8
  • 31. 56 hours 38 minutes Average “Click To Sale Time” @ChadW 8
  • 32. 55 hours 27 minutes @ChadW 8 Mobile Sale “Click To Sale” Time
  • 33. Holiday last click to sale times for regular and mobile sales are nearly identical to non-holiday times. What Does This Mean? @ChadW 8
  • 34. 16.9% Mobile Sale % @ChadW 8
  • 35. Interestingly enough, mobile usage doesn’t fluctuate significantly during the holiday season. Still a high number, however, with 1 of 6 sales completed through a mobile device. What Does This Mean? @ChadW 8
  • 36. $106.55 Mobile Sale AOV @ChadW 8
  • 37. Both regular sale AOV and mobile sale AOV stay almost exactly identical through the holidays compared to all other times of the year. What Does This Mean? @ChadW 8
  • 38. Highest Adoption & Conversion Rate: Banner Ads, 51% of sales (23% higher than Custom Links!!) Dynamic, Non-datafeed Tools: Roughly 11% of sales Datafeeds + Datafeed Driven Tools: Roughly 9% of sales @ChadW 8 Most Popular Tools Based On Sales
  • 39. Affiliates overwhelmingly rely on up-to-date banner ads during the holiday seasons to promote relevant sales and promotions. We find that smaller ad lists that are regularly dynamically updated experience the highest adoption and conversion rates. What Does This Mean? @ChadW 8
  • 40. The data clearly shows that most holiday metrics stay the same as non-holiday metrics, with the clear exceptions of # of sales and tools used. Takeaway: Focus on solid, up-to-date creative for banner ads during Q4. Small ad lists with consistent dynamic updates works best! Holiday Wrap-up @ChadW 8
  • 43. Basics: Affiliates are categorized into different referral groups depending on where their referrals came into play in a customer’s path-to-purchase clickstream: - Introducers - Influencers - Checkout Influencers Referral Groups @ChadW 8
  • 44. Basics: @ChadW Referral Groups 8 Introducers Influencers Checkout Influencers
  • 45. The first time a visitor has landed on a merchant’s site, referred by an affiliate link. Introducer @ChadW 8 Introducers
  • 46. Influencers Referrals made after the visitor’s initial visit and up until the checkout process is started. Influencer @ChadW 8
  • 47. Checkout Influencers Referral made by an affiliate after a customer has already entered the checkout process. Checkout Influencer @ChadW 8
  • 48. The final channel (any channel) to make a referral before a customer’s finalizes their purchase. Closer @ChadW 8
  • 49. 8% @ChadW 8 # Of Sales With Multiple Aff. Referrals
  • 50. Nearly one in ten sales has multiple affiliate referrals, making the “last click wins” model an outdated way of compensation. What Does This Mean? @ChadW 8
  • 51. Influencer 61% @ChadW 8 Group With The Highest Referral Rate
  • 52. The vast majority of affiliate referrals help the customer make the decision to move ahead with a purchase. What Does This Mean? @ChadW 8
  • 53. Introducer 15% @ChadW 8 Group With The Lowest Referral Rate
  • 54. The old idea of every affiliate referral being the first (and only channel) to introduce a new customer to a brand is clearly dead and has been so for a long time. What Does This Mean? @ChadW 8
  • 55. Checkout Influencer 24% That Leaves… @ChadW 8
  • 56. The idea that coupon and shopping affiliates only send referrals after a customer has entered the click stream is challenged by this number. What Does This Mean? @ChadW 8
  • 57. $109.41 AOV / Group: Introducer @ChadW 8
  • 58. $151.64 AOV / Group: Influencer @ChadW 8
  • 59. We routinely see that affiliate referrals that help a customer make a decision to buy a product result in substantially higher AOVs. What Does This Mean? @ChadW 8
  • 60. $88.40 @ChadW 8 AOV / Group: Checkout Influencer
  • 61. 4.5% @ChadW 8 Average % Of Sales Deduplicated
  • 62. Programs that run in multiple network see nearly 1 out of every 20 sales involved affiliate referrals from both networks. Think about that overlap and the time and work it takes to manually deduplicate those sales. Is having a program in multiple networks worth it? If so, do you have automated deduplication in place? What Does This Mean? @ChadW 8
  • 63. AvantMetrics presents clear data to show that: - Assumptions on coupon/sales driven sites are often incorrect. - Multiple affiliates are involved in a significant number of sales made. - The value of affiliates as means to help a customer make a decision to purchase. - Nearly 1 in 20 sales require commission deduplication Attribution Wrap-up @ChadW 8
  • 64. @ChadW 8 Questions? Feel free to email me at cwaite@avantlink.com
  • 65. chad waite (hey, that’s me!) cwaite@avantlink.com @ChadW8
  • 66. trends in affiliate marketing & attribution from a network’s perspective