Chad J. Danner has over 15 years of experience in food service management, most recently as Food Service Manager III at Young Life's Rockbridge Alum Spring. He has a Bachelor's degree in Biology and Sociology from Roanoke College. Danner is responsible for planning, managing, and leading all aspects of food service operations with an annual budget over $600,000. Prior to his current role, he held positions as Chef II and sales roles with Coca-Cola and a car dealership. Danner has also interned with Pfizer and the Virginia Department of Public Health.

1. Chad J. Danner
E-mail Address: cdanner@rockbridge.younglife.org
Address: 305 High St. • Lexington, VA 24450 • Phone (540) 570-7700
Education: Bachelor of Science, Majors: Biology (B.S.) and Sociology (B.A.) May 2003
Roanoke College, Salem, VA
Concentration: Health Care Delivery
Experience: Food Service Manager III, January 2007 – Present
Young Life’s Rockbridge Alum Spring, Goshen, VA
• Responsible for planning, managing, and leading all aspects of food, beverage, and concessions service including the
management of an annual budget exceeding $600,000 and serving over 230,000 meals a year.
• Responsible for all purchasing and procurement of equipment and goods
• Manage vendor performance, Contract administration, negotiation, and internal/external compliance.
• Utilize appropriate process improvement methodologies to ensure a quality, positive, and efficient guest experience.
• Demonstrate technical execution of data collection and analysis in order to meet budget criterions and implement
appropriate changes regarding staffing, menu selection, inventory control, and facility/physical plant goals and objectives.
• Provide leadership, training/development/team building and oversight to staff (4-8 full-time) and volunteers.
• Served as a national trainer and resource coach/committee member for national departmental direction and
policies/procedures.
• Design appropriate measures of operational performance; design/implement strategies to change processes to meet
fluctuations in customer demands; strategies to improve customer service/experience and fiscal responsibility.
• Developed, planned, and managed capital expense projects.
Chef II, May 2005 – January 2007
Young Life’s Rockbridge Alum Spring, Goshen, VA
• Gained experience in managing all aspects of the Food Service department’s finances, facilities, and personnel.
• Developed polices and procedures to ensure the highest levels of excellence/efficiency for our guests.
• Directly supervised/trained as many as 60 volunteer’s daily to ensure timely completion of tasks.
• Collaborated with other departments to ensure the quality of our guest’s visit and anticipate their needs.
Account Manager, November 2004 – May 2005
Coca-Cola Bottling Company Consolidated, Charlotte, NC
• Represented the sales interests of CCBCC by meeting or exceeding established sales goals.
• Managed inventory by harmonizing brand/packaging specifications with customer demographics
• Managed CCBCC asset placements and delivery logistics in order to reduce lost revenue
• Developed and maintained positive long-term customer relationships.
Sales Representative, July 2003 – August 2004
Motor Mile, Christiansburg, VA
• Maintained exceptional Customer Satisfaction Index scores while working with a diverse clientele.
• Secured lifelong automotive purchasing relationships with customers to maximize profitability to the dealership.
• Understood customer specific needs and helped them to find the correct automotive and financial solutions.
Intern, May 2002 – April 2003
Pfizer Sales and Marketing Support Center, Dublin, VA
• Managed revision process for all Standard Operating Procedures due for revision in 2002.
• Developed training manuals and other tools utilized in the training of Warehouse Operations Colleagues.
• Coordinated/Performed Validation Process of the Business Reply Card/Fulfillment and Mailing System used for order
placement, processing, and tracking.
Prior Positions: Resident Advisor, Roanoke College
Biology and Sociology Peer Tutor/Mentor, Roanoke College
Dispatcher – Campus Safety, Roanoke College
Intern – Virginia Department of Public Health, Salem, VA
Intern – Occupational Therapy, Montgomery Regional Hospital
Activities: Resource Staff (Trainer) for fellow Food Service Managers, Young Life Camping
President of Young Life, Roanoke College
Community Service Award Nominee
Chaplin’s Office/Office of Community Service: “Appalachian Plunge Service Retreat’s” Participant
National Biological Honor Society; Beta Beta Beta; Full Member of the Eta Eta chapter

2. Elected Member, Student Conduct Council and Academic Integrity Board, Roanoke College
Developed/Executed a “Visual Enhancement Arboretum Project” for the Town of Christiansburg VA