Resume Cesar

1. Cesar Roberto de Sá
16/145 McEvoy Street
Alexandria NSW 2015-Australia
M: +61 432 945 801
E:cesarde_sa@hotmail.com
Professional Profile
A seasoned professional with a solid background in designing IT solutions for improving business
efficiency and services for the customer tailored, starting my trajectory as an IT professional in 1996
working as a Support Analyst, Systems Analyst, Development Coordinator, Business Analyst and
emphasis in recent years in the commercial area performing pre-sales and sales of ERP solutions.The
great communicator who takes great pride in finding the right solution to difficult problems. Highly
motivated and currently looking for a new challenging position.
Education
Graduate System Analyst Brazil
Centro Universitario 9 de Julho
Graduated: 2005
Master Business Administration Brazil
Getulio Vargas Foundation
Graduated: 2012
General English Australia
Sydney College
Key Areas of Expertise
 Exceptional communication skills feeding an ability to understand and interpret the operational
needs of businesses at all levels.
 Interview with key users for identification the gaps in working processes applying the
necessary corrections.
 Keen attention to detail in the identification of potential glitches and threats to performance
and security for new applications.
 Understanding of change management and the implementation of systems within large
organisations.
 Demonstrated experience in system fault diagnosis, developing solutions and managing
resolution.
 Implementation ERP systems.
 Pre-Sales and Sales IT solutions.
Technical Skills
 Solid knowledge with working processes.
 Knowledge the metodology and best pratices PMI and ITIL.
 Analisys of processes and requirements.
 Team leader in projects for implementation ERP.

2. Employment History
August 2014 – November 2015
Independent Consultant Brazil
Responsibilities:
 Identify potential customers with the profile acquisition ERP solutions and indicate the
commercial areas and companies that can provide the necessary solutions. My current work is
composed of a previous profile analysis, identify business opportunities and projects and
suggest the possible companies that will participate in the selection process.
October 2007 – June 2014
Linx Retail Solutions Brazil
Responsibilities:
 Identify client needs and develop customised solutions; this involves understanding primary
objectives and implementing solutions to established budgets.
 Hunting potential new clients and understanding the needs ensuring the delivery of the
contracted scope.
 Negotiation of proposals and contracts whit customers and prospects.
 Responsible for troubleshooting and diagnosing ERP software.
 Demonstrate strong interpersonal skills, including the ability to liaise effectively with fellow
team members to anticipate technical limitations and glitches and effect smooth system
deployments
 Provide written reports and give product presentations to clients to explain system solutions
and potential business impacts.
 Pre-sales.
Achievements:
 Developed confidence and sensitivity in working closely with clients to clearly define
operational needs and potential solutions
 Successfully researched and brought in 10 new clients in last year, providing ERP solution
providing uniformity in processes and increased the reliance on the information and improving
management with help in making decision.
 Increase of new revenues through consulting projects in the customer base.
September 2004 – August 2007
TOTVS S/A Brazil
Responsibilities:
 Analysis of client processes work requirements.
 Understanding the needs and design of the suit for the size and customer segment.
 Configuration and Implementation ERP.
 Training following the best practices PMI and ITIL.
 Project schedule tracking.
 Scope and delivery assurance contracted with the acceptance of the client.
 Negotiation of proposals and contracts whit customers and prospects.
Achievements:
 Improve the quality of delivery of projects.
 Rework reduction.
 Increased productivity through the use of best practices of ITIL and PMBOK.