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The Report is Dead, Long Live the Report ! Communicating Usability Research Findings for Maximum Impact

Using Competitors To Do Better UX Research - UXPA 2018

How Designers Can Make the World a Happier Place

How to Design a Company

Museums, Tech, and UX: The Future of the Museum Experience

Deconstructing Happiness: Where Happy Endings Begin

Usability in the Gallery: Missing Methods in the Museum Evaluator's Toolkit

Red Herrings: Debunking the Pop Psychology of Color (UXPA 2014 Elizabeth Allen)

If It Can Go Wrong, It Will! How to Bulletproof Your User Research

User Experience & Visitor Experience: How to Improve Museum Apps

Adapting Focus Groups for User Experience (UX) Research

Integrating UX into Voice of the Customer Programs

Is User Experience a Cult?