1. CENON LALL
Mobile: +91 -9998260601
E-Mail: cenon_lall@yahoo.co.in
MANAGEMENT PROFESSIONAL
Business Development Strategic Management/Operations New
Initiatives
Dynamic career of 09+ years reflecting pioneering experience and year-on-year success in achieving revenue and
business growth objectives within established organizations. Highly successful in driving large scale revenue and profit
gains as well as improving on organisational productivity and performance. Have consistently driven new business
through key accounts and established partner relationships. Well organized with a track record that demonstrates self-
motivation, entrepreneurial ability, creativity, and initiative to achieve corporate goals.
Core Competencies Entails
↠ International Business Development ↠ Contract Manufacturing ↠ Co-
development
↠ Strategic Management/Operations ↠ Customer Handling ↠
Products Launch
↠ Key Account Management ↠ Contract Manufacturing (MNC deals) ↠ Supply
Chain & Distribution ↠ Budgeting ↠ Customer audits
↠ Operational Excellence
↠ Strategic Alliances ↠ Capacity enhancement ↠ Site shift
activities
↠ Regulatory Managements ↠ Communication ↠ Process
Improvement
___________________ CORE STRENGTHS___________________
Worked with small scale & well established Companies that offered wide exposure on products and work cultures.
Applied knowledge and expertise in creating opportunities & expanding businesses.
Performance-driven, forward-thinking, multi-lingual business operations executive with far-reaching expertise in all
facets of leading profit-generating operations through innovative team development.
Superior understanding of client needs. Adept at maintaining focus on achieving bottom-line results while
formulating and implementing advanced business solutions to meet a diversity of needs.
High level of success in Key Account Management. Strategic role with strong interpersonal,
communication, problem solving and decision making skills. Ability to establish and maintain strong relationship; lead
and motivate teams; drive projects to successful completion; convey complex technical requirements/data; exceed
customer expectations and achieve fiscal bottom-line results.
Effective and accountable in high-profile executive roles : Skilled strategist who transforms strategic
plans into workable solutions and benchmarks performance against key operational targets/goals.
Overcome complex operational challenges and make high-stakes decisions using experience-backed judgment, strong
work ethic and irreproachable integrity.
- Results-oriented executive management professional with significant experience.
- Sensitivity to international marketplaces, and expertise in European markets, and management.
2. - Analytical and clear thinker with highly commercial orientation and strong customer focus.
- Skilled troubleshooter/problem-solver that recognizes issues clearly and focuses solutions.
Corporate Strategy & Development Specialist: Characterized as a visionary, strategist & tactician.
Consistent record of delivering results in growth, operational performance, and profitability. A proactive planner with
abilities in devising effective strategies for augmenting business.
___________________________OCCUPATIONAL
CONTOUR__________________________
Since Sep’11 with Torrent Pharmaceuticals Ltd., Ahmedabad in International Operations -
Europe
Noteworthy Accomplishments:
Business Development – Europe (Out-licensing)
Active involvement in partnership development between organizations through out-licensing, contract manufacturing
& co-development for EU & Global markets.
Actively working on identifying new licensing opportunities, contract manufacturing services & Co-development
projects for EU & global markets.
Wide background and experience of International pharmaceutical business for the Europe markets along with
handling clients based across different countries.
Co-ordination with R&D department to check status of under development molecules & in selection of new
molecules to be developed for increasing the product pipeline.
Evaluating opportunities to expand organization's reach through product or market extensions.
Life-cycle management of generic products and ensuring long term sustainability of the business.
Experience working with clients of varied backgrounds, effectively managing their key accounts for smooth
streamlining of their business operations.
A team builder, self-starter and highly responsible individual with exceptional analytical and strategic planning skills.
Well versed with regulatory and operation aspect of business, adding much techno-commercial skill set for effective
business development of specialized products and services.
Demonstrated success in working with teams, devising project and budget plans (project management).
Customer based Operations
Excellent track record of independent handling operations for the business worth ~ 25 MEUR (40+ customers)
Developed & maintained strong relations with customers across the Europe through day to day operations and
interactions through regular telecons & meetings.
Ensuring requirements of customers to be fulfilled from placing the orders till final dispatches inclusive of the
thoroughly checking of pricing, quantities etc.
Ensuring the timely updates to be share with each customers on their placed orders & other operational matter
though weekly/monthly calls.
Providing visibility to customers on orders through order confirmations, monthly dispatch plans & forward 2 months
plan for proper planning of inventory & to manage to stock in the markets.
Working with every customer to align the supply performance as per expected performance measurement criteria of
each customer.
3. Closely worked with supply chain & logistic team for the real time update on production, planning, dispatches etc.
Ensuring yearly/monthly (rolling) forecast to be received from the customers & share with supply team for the better
planning.
New code creation & new customer creation in SAP through coordinating finance as well as regulatory team in case
of launch, new molecule or new customer introduction in existing portfolio.
Order processing through SAP; checking price, quantities, batch size etc.
Managing customer requirements of batch samples, working standard, impurities etc for the batch testing & release
in the market.
Market complaint handling through Quality assurance team & ensuring customers acceptance on it for the release
of the product in the market.
Managing 3
rd
party testing in case of any dispute, arranging telecons with both QA teams for the discussion &
resolution of the complaints.
Managing destruction certificates/cost from customers to issue CN/DN from finance upon acceptance of the
complaint & inform Finance in such cases.
Artworks managements: 2 sites, more than 700 SKU’s. Managing the whole activity with packaging team for regular
as well as launch molecules.
Managing frequent changes in artworks due to safety variations & ensuring correct artworks usage in commercial
supplies.
Variation Managements: Handling regulatory challenges of ongoing products like API change/updation, shelf life
change, specification etc.
Managing close co-ordination with regulatory team, product development, purchase team for updation/status of
such ongoing variations.
Managements Reports: Extensive data management (monthly, quarterly, yearly) for sale, demand, budget.
Strategic Operations
Holds the distinction of successfully completed the site transfer activity for the EU registered molecules by
coordinating starting from the validation batches planning to package submission to authority & obtain the
approvals.
Co-ordinating with regulatory team for the variation package preparation & with customers for submission to
authority.
Played vital role between regulatory & customers to provide timely resolution of queries, deficiency letters, pending
documents related to variation.
Providing inputs to supply team for the site shift planning from marketing perspective like batch size factors, API,
costing etc.
Variation cost discussion with marketing team wherever needed.
After submission, ensuring approval time table to be receive from authority, keeping close track of it & taking timely
follow-up with customers.
Ensure timely completion of artworks for the new site of each customer & take regular updates on it from the team.
After approval, managing demands from the new site only & manage the on time deliveries.
Worked on Technical agreements for new site addition
Strategic decision participations towards improve customer service levels & played instrumental role in upgrading
internal processes to reach customer targets/expectations.
Key role played in team for New Launch planning: Forecasting, API availability, production slot booking etc.
4. Handling customer audits of 2 plants (regular GMP audits & new site audit)
Played a vital role in successfully implementation of SAP for the smooth automization of operational function.
Key role played in team for the yearly Budget preparation.
Ensure timely forecast to be received from each customers to work on the next year Budget.
Closely work with the Business Development team for the budget preparation & finalization.
June’10 – Sep’11 with Claris Lifesciences, Ahmedabad in International Operations - Europe
Noteworthy Accomplishments:
Responsible for independent handling Operation for Europe business worth ~ 8 MEUR (13+ customers)
Responsible for sales orders receiving from business associates and ensure to acceptance the same inline
checked with price and contribution.
Responsible for sales order management through different department.
Ensuring requirements for international business associate across the globe for their day to day updates on
placed orders, dispatches & other requirement.
Ensuring sales order throughput through co-ordination with Production planning & manufacturing department.
Ensure on time dispatches from factory & also communicate with business associate for dispatch details.
Ensuring proper inventory management at plant as well as business associate end.
Responsible for to handle complaint received from business associate or intimating different department or
function.
Responsible for cash flow management.
Ensure with business associate to make payment against sales order before dispatching from plant.
Responsible for registration process for artworks.
Responsible for Business development activities with sales department
June’07 – June’10 with Claris Lifesciences, Ahmedabad in International Regulatory
Affairs
Noteworthy Accomplishments:
Independent handling a CAMS (Centralized Artwork Management System) function
CAMS is a co-ordination function for delivery of artworks on customize basis. CAMS plays vital role in cross-
functional activity.
Experience of Artwork preparation and approval in accordance with customer and statutory requirements
Artwork issue to customer divisions
Retrieval of artwork, correct artwork available at all times
Effect corrections in all artworks, if there is a basic change in design
Experience of Generate the artwork code from SAP.
Responsible for Getting the Barcode from Plant.
Responsible for Proofing the Plant address and Manufacturing licence number of plant where the product is
intended to be manufactured.
Responsible for run the process of approving the artworks in SAP with the help of marketing team, Regulatory
team, F&D Department, Technical Development and Q.C. Department.
Responsible for releasing the artworks in system after receiving final approval from plant.
Responsible for clear artworks related workflow in SAP.
Experience of Semi Regulated Market and Regular Market.
Responsible for delivery of artworks on customize basis for Domestic market and Export market including Semi
Regulated and Regulated Market.
5. Responsible for Total Central Co-ordination of artworks.
Jan’07 – June’07 with West Coast Pharmaceutical, Ahmedabad in Regulatory Affairs
Noteworthy Accomplishments:
Worked as a IRA (International Regulatory Affairs) Assistant for six months
Basic documents preparation
Management of documents related to dossiers.
______________________________SCHOLASTICS_____________________
___________
Executive Diploma Programme in Marketing from NIRMA University
Master in Business Administration in Operations Management from Sikkim Manipal University in
2010.
Bachelor of Science (Chemistry) from Gujarat University in 2005.
__________________________CONFERENCE
ATTENDED____________________________
CPhI Barcelona attended in 2016
_________________________________IT
SKILLS________________________________
Proficient in MS Office- Excel, Word & PowerPoint and SAP & Internet Applications.