In this session we'll present how Celonis can be used to support your S/4HANA migration, including use cases for different the phases of your migration.
Presenters:
Dr. Pol Schumacher, Distinguished Data Scientist, Celonis
Peter Budweiser, Data Scientist | Solution Engineer, Celonis
Tina Menke, Data Science & Management Consultant
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf
Celonis for S/4HANA Migration
1. 1
S/4HANA Methodology
Pol Schumacher, Distinguished Data Scientist, Celonis
Peter Budweiser, Data Scientist, Celonis
Tina Menke, Junior Data Scientist, Celonis
2. 2
MOTIVATION
There is a three-digit million budget involved in system
migrations. DEUTSCHE POST wrote off €308 million on
their migration project and €37 Million in provisions for
its reversalCOSTS
TIME
A system migration is a highly complex, long-term IT-
project. The project at LIDL got cancelled after 7 years
having sunk €500 Million into it
RISK
The failure of S/4HANA-project has a dramatic
impact on corporate performance. HARIBO lost
25% of revenue in the year after the failed S/4
project
3. 44
VALUE PROPOSITION FOR S/4HANA MIGRATION
Event Collection
Offers an easy connection to the source systems
within one week and thereby enabling an
immediate process exploration
Reduce Project Risk
Get unmatched insights into your as-is processes to
reduce the risk of overlooking key requirements
Optimize Internal & External Effort
Facilitate process analysis and documentation to
deploy internal & external effort more efficiently
Shorten Project Duration
Accelerate template development by fast
testing of blueprints
Process Discovery & Analytics
100% transparency of your processes speeds up expert
workshops and facilitates the analysis of customizations,
transaction codes, system usage and so on
App Store
Over 55 out-of-the-box connectors and S/4HANA
migration specific Apps allow for a fast
reconstruction and analysis of the processes
Action Engine
Acts as a personal assistant for every user in the Hypercare
period by sending signals whenever the system is not used
in the optimal way
Intelligent Business Cloud
1
2
3
5. 7
Template Development
Roll-Out
Post Migration
Pre Migration
USE CASES
1
2
3
4
• Document the as-is process from business and IT perspective
• Compare customization, standardization and efficiency of
source systems
• Develop a blueprint based on best practices
• Analyze the fit gap of the new template using machine
learning capabilities
• Speed up the Hypercare period by enabling of users to
improve their user behavior by themselves
• Prioritize changes based on fit-gap insights
• Monitor standardization and efficiency of systems
• Continuously improve the processes
POST MIGRATION
PRE MIGRATION
Prioritize and
plan change
management
based on Fit Gap
insights
Determine
relevant source
systems
Reconstruct
and document
processes
Quantify
process costs and
calculate ROI of
S/4 migration
Milestone 1:
As-Is Analysis
completedTesting of
changes based
on identified
transaction
sequences
1
ROLL-OUT3 4
TEMPLATE DEVELOPMENT 2
Compare
systems w.r.t.
standardization
and efficiency
Fit Gap Analysis:
test first draft
on current
implementation
Refine first
draft based on
identified
deviations
Develop first
version of
blueprint based
on best
practices
Milestone 3:
System
migrated to S/4
Hypercare
support and
user
enablement
Continuously
monitor and
improve
processes
A A
AConformance Action Engine Celonis
Milestone 2:
S/4 Template
Design
completed
C
C
C
6. 8
APP STORE
25+
SAP PROCESS
CONNECTORS
RESEARCH AND
DEVELOPMENT
PRODUCTION
MARKETING &
SALES
ORDER
FULFILLMENT
ACCOUNTING
GLOBAL SUPPLY
CHAIN
S/4: Pre-Migration
Ready4S4
S/4: Pre-Migration
Process Documentation
S/4: Pre-Migration
System Customization
S/4: Template Development
Fit-Gap Analysis
S/4: Roll-Out
Hypercare Support
S/4: Post-Migration
Performance Monitoring
The Celonis App Store offers you access to templates to
kickstart your S/4HANA Migration, build on existing
knowledge and create the foundation for objective
discussions.
412+ANALYSES
30+
NON-SAP
CONNECTORS
PROCUREMENT
7. 99
Prepare for Continuous Improvement
Support Stakeholder during Deployment
Build the Digital Truth
• S/4 migration only first
step of a continuous
improvement cycle
• Monitoring of new
system to ensure that
promised advantages are
fulfilled
Ongoing Improvement
• Every employee can track
their actions in the new
system
• Employees learn how they
need to use the new
template
• Employees are empowered
to proactively self regulate
their behavior
User Adoption
Jim Brady
Schlumberger
Vice President of IT Architecture and
Governance
“Celonis helps us to accelerate the
transformation at SLB to introduce a
better way of working.”
• Improve process before the migration to
enable a faster rollout
Click for video
S/4HANA MIGRATION
@ SCHLUMBERGER
1
2
3
• Use conformance checking and user adoption
monitoring for a shortened Hypercare period
• Continuously improve in the post-deployment phase
to ensure stable business
TAKEAWAYS
Click for video
8. 10
CELONIS IMPLEMENTATION IN AN S/4 PROJECT
DescriptionMilestones
Optional: Parallel user enablement via training cloud and on-site trainings
Project Kick-off Go-Live Process Validated Results &
Process
Documentation
Refined ProcessConnection to source
systems set-up
Effort
Celonis
Data Scientist
Goals and process
definition
Process discovery
Setup &
Preparation
1
5 MD
3 MD
3 MD
Data model
deployment and
validation
Process visualization
Go-Live of S/4
migration apps from
App Store
Process
Connection
3
5 MD
1 MD
1 MD
Analysis of the
process from the SAP
standard perspective
High-level
standardization and
usage analysis
Workshop Preparation
4
6 MD
1 MD
1 MD
Update process
reconstruction based
on business input
Documentation of
process and results
Update and Final
Validation
6
3 MD
4 MD
2 MD
Set-up connection to
source systems
2
Set up continuous
data extraction from
source systems to IBC
Validation of process
data
5 MD
0 MD
3 MD
Workshop
conduction on basis
of previous results
Recording of
customizations and
system breaks
Refinement with
Business
5
5 MD
5 MD
2 MDIT
Business
One-Time Effort
19-29 MD
6-12 MD
11-14 MD
Σ
*MD = man day (8 hours)
9. 11
BUSINESS CASE OVERVIEW
Optimize External Effort
Celonis Process Mining provides
better and more detailed results
for assessing the as-is process
leading to reduced consulting
effort per process.
644 - 731 k€
(one time)
Celonis Process Mining reduces
the effort demanded from internal
resources for data provision and
project management, by providing
data driven insights.
81 - 99 k€
(one time)
Having full process transparency
from the very beginning lets
companies speed up all phases of
their S/4 migration and benefit
from improved processes earlier.
882 - 1.764 k€
(one time)
Leveraging Celonis to standardise
processes during the course of the
S/4 migration results in significant
savings in process cost.
1.764 - 3.528 k€
p.a.
1.6-2.6 M€
one time savings
Accelerated Migration
Optimize Internal Effort Increased Process Standardization
Total Impact
1.7-3.5 M€
yearly benefits
+
* Based on a model company with €2.8bn revenue, 15k employees, 7
migrated processes and 450k cases per process per year
12. 15
OPTIMIZED SPEND FOR EXTERNAL RESOURCES
Description
How much money do you spend on
consulting fees and could these be
avoided?
ANALYSIS
€ 641k – 731k SAVINGS
Consultants support nearly every migration and require significant financial resources.
Especially in the pre-migration phase, high consulting fees occur for workshops to manually
try to assess the as-is process and derive a to be blueprint. Workshops require preparation and
follow and which involved costly consulting man days as well as internal resources. After the
first rollout adoption needs to be monitored and templates need to be refined accordingly.
Celonis Process Mining provides better and more detailed results for assessing the as is
process subsequently monitor rollout and refine the blueprint.
Time and money is specifically saved in reducing the effort for gathering data, doing manual
process assessment workshops, identification of best practices and data analysis to monitor
adoption.
Assumptions
# workshops for process assessment: 5 per process
Consulting effort (assessment): 10 man days (MD) per workshop
Consulting effort (template development & refinement): 40 man days (MD) per process
TotalConsulting effort without Celonis: 90 man days per process
External effort with Celonis: 19 – 29 man days per process
Cost per man day: € 1.500
Core Processes in the migration: 7
(Consulting effort w/o Celonis – Consulting effort w/ Celonis) * Cost/MD
* Core Processes
Results
13. 16
OPTIMIZED INTERNAL EFFORT
Description
What’s the internal effort for employees
that can be reduced?
ANALYSIS
€ 81k – 99k SAVINGS
In addition to external consultants, also the internal capacity is tied up. Especially internal IT
and business process owners are heavily demanded for delivering input for the process
assessment and attending workshops to discuss the future to be process.
Furthermore, a dedicated internal project management team is required to coordinate the
project with the consultant, support them by providing internal contacts etc.
Celonis Process mining reduces the effort demanded from internal resources for data provision
and project management, by providing data driven insights instead of FTE-heavy manual
assessment and by accelerating the overall migration project.
Assumptions
# workshops: 5 per process
# internal people per workshop: 6
Required time (incl. prep & follow up): 15h
Internal FTE for project management: 4 man days per process
Total Internal effort without Celonis: 60 man days per process
Internal effort with Celonis: 17-26 man days
FTE / man days: €80.000/ 235 man days = € 340
Core Processes in the migration: 7
(Internal effort w/o Celonis – Internal effort w/ Celonis) * Cost/MD * Core
Processes
Results
14. 18
INCREASED PROCESS STANDARDIZATION
Description
What is the value of leveraging Celonis to
standardize business processes in the
course of the S/4 migration
ANALYSIS
€1.8m - €3.5m SAVINGS p.a.
The migration to S/4 offers the potential to review and standardize business processes.
Especially, those items that do not follow a common standard require significant rework and
often lack automation. Leveraging Celonis to standardise processes in the course of the S/4
migration results in significant savings in process cost.
40% of all cases (=180k cases) are not covered by the top ten process variants
Compared to standardised cases benchmarks have shown that those 180k non-
standardised cases require 5-10 min of additional manual intervention
Assuming we can standardise 40% of its current non-standardised cases this results in an
overall standardisation potential of $252k - $504k p.a. per process
Assumptions
Remaining non-standardised cases: 180k
Add. invested effort per case: 5 min – 10 min
FTE hours per year: 1,880 hours = 112,800 min
Annual FTE cost: €80.000
FTE / min: €80.000/ 112,800 = €0,70
Standardisation realisation factor: 40%
Core Processes in the migration: 7
Non-standardised Cases per process * Invested effort * FTE Costs *
Realisation Factor * Core processes
Europe
North America
APAC
?
Results
15. 19
ACCELERATED MIGRATION
Description
What is the value of being able to move
your processes to S/4 faster.
ANALYSIS The execution of time consuming workshops and manual process assessment and template
blueprinting activities prolongs the migration project timeline. Having full process
transparency from the very beginning lets you speed up all phases of your S/4 migration and
benefit from improved processes earlier.
Accelerated as-is assessment : - 3 months
Accelerated blueprint development: - 2 months
(Less iterations & faster fit gap analysis)
Faster Rollout and final adjustments: - 1 month
Assumptions
Migration to S/4 faster: - 6 months
Savings of running the optimized process after migration: € 252k - € 504k *
Core Processes in the migration: 7
Faster migration [months] * Savings of optimised process per process *
Core Processes
Results
$882k - $1.8m SAVINGS*See calculation for value of increased standardisation
Hinweis der Redaktion
Customers combine a process improvement initiative with the the move to S/4 HANA (similar to a cleaning of master data). This is a great possibility to improve the processes running on the systems – Celonis can help to streamline the business processes before migration.
Impossible to get insights into the as-is processes with other methods
Impossible to get insights into the as-is processes with other methods
May I introduce to you the Celonis Intelligent Business Cloud –